About Reftab
Reftab pricing
Reftab has a free version and offers a free trial. Reftab paid version starts at USD 30.00/month.
Alternatives to Reftab
Reftab Reviews
Feature rating
- Industry: Investment Management
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
-
Review Source
Fantastic so far!
From the first point of contact, Reftab have been amazing. I have been in contact with Mike, who I believe to be one of the founders of the software. Personally I find that amazing that we have contact with a founder, who is really able to give me all the answers I need directly without going through long support terminals like with other software programs.
Mike has been extremely helpful with the setup of our account - always replying very quickly to emails.
Although we are only just (slowly) starting to use Reftab, everything about it is great so far & it works really well.
Due to an extremely busy work schedule, we have not been able to push its limits just yet, but so far, so good.
Thanks to the Reftab team for all the help so far!
Pros
- The features are super easy to use
- the Reftab team are very responsive, efficient & effective when it comes to troubleshooting or answering queries
- The check-in /out feature is really simple to use
- almost everything is modifiable & customisable
Cons
The mobile app lacks the option to edit details / barcodes for Accessories, which from an Office Supply Management POV, is important as it allows me to work from my mobile when adding / editing stock.
The request portal (to my knowledge) does not allow for indefinite loans of accessories OR assets, which could be useful for us at least. It also does not yet allow requests for consumable accessories, which again, could be useful for us.
Reasons for Switching to Reftab
Super easy to use, really reactive support, user-friendly interface, ticked all our boxes for what our IT & Admin departments needed.Response from Reftab
Hi Olivia, thank you for writing such a wonderful review! We're so happy to hear Reftab is working well for you and your team!
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
REFTAB for the Win
Love it, very easy to use and comes with an App to download that allows for management on the go
Pros
Cloud based and very user friendly and easy to upload different databases to.
Cons
Cost of moving up to gain other items like specialized reporting
Alternatives Considered
InventoryCloudReasons for Choosing Reftab
WASP DB came out on critical list for NESSUS Scan and to update it was going to cost more than system was worth to my business.Reasons for Switching to Reftab
Cheaper, more intuitive, and minimized on what was needed.- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Fast, Simple & Effective
Has been a joy to integrate with our IdP and MDMs, we managed to quickly build some really powerful integrations and automations using Reftab's workflow & webhook features. Looking forward to see what they do next.
Pros
Easy to use with a snappy and intuitive interface. Integrates really well with all of our other applications. Balance of price & features is excellent.
Cons
API could use some work - it's not as intuitive as some others out there, although the support team have been fairly quick to help where the docs didn't!
Alternatives Considered
Asset PandaReasons for Switching to Reftab
Ease of setup and cost.- Industry: Performing Arts
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Flirted with alternatives, but Reftab is worth sticking with
I really believe that this service should be as well known as the most popular solutions, and it really deserves to be.
Pros
Quite simply, the developers are so responsive, that issues and suggestions are acted upon and that makes such a difference to the product today. The flexibility of fields and categories means that it could fit all possible use cases. The self service portal is really handy and user friendly. Settings are plentiful so you can get things as close as you can to how you want it. It's simple, yet powerful and has so so much potential. We were looking at the better known alternatives whilst testing reftab as there were a few niggles and add-on which should be as part of the standard package (when compared to competitors) but this is all resolved and I'm really glad we stuck by it.
Cons
Reporting is a little lacklustre, it is basically a filter and that's about it. It would be good to see formatted, client friendly reports, as well as checkout receipts, packing lists, hire terms and other handy supplementary paperwork.
The accessories feature could do with a bit of TLC as it feels like there is a lot of potential, but doesn't quite integrate with the rest of the ecosystem properly yet. I think the logo looks like a push chair!
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
-
Review Source
It checked all of my boxes and thensome
Overall this is a great software to use. It has all the features that I want with a few pleasant surprises. It does have some issues but they are very minor and will eventually get addressed. I really appreciate that they listened and ended up create an auto collecting agent for Windows. This feature was not present when I started using them so I suggested it (along with others I am sure) and was very pleased to see it get added in.
Pros
The main factors that pulled me to reftab are the integrations, computer agent, customization, and ease of deployment. I really appreciate that it integrates with Jira (it's surprising how few system do this) so that when someone submits a ticket, I know which computer they have. I also like the agent and it's ability to collect important information on my Windows machines like the IP address.
Cons
It has a few bugs to it but bugs eventually get fixed so long as they are brought up. I would like to see display themes primarily. I do not mind the gray, white, and green but I would like to see some darker color options; however that is purely for aesthetics.