About eGoldFax

eGoldFax is a cloud-based fax server solution designed to help businesses in healthcare, education, financial services and other sectors send, receive and retain documents using multiple devices. It allows enterprises to maintain compliance with various regulatory standards such as Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR), Family Educational Rights and Privacy Act (FERPA) and more. eGoldFax enables organizations to secure emails, fax archives and the customer portal using Transport Layer Security (TLS), Advanced Encryption Standard (AES) 256-bit and Hypertext Transfer Protocol Secure (HTTPS). Built on Microsoft Azure, the platform lets professionals send documents as email attachments to recipients' fax numbers. Additionally, it helps businesses fax files from various multi-function printers (MFPs). eGoldFax's pricing is available on request and support is extended via FAQs, email, phone, live chat and other online measures.
eGoldFax Software - eGoldFax send documents via email
eGoldFax Software - eGoldFax view documents
eGoldFax Software - eGoldFax send/receive documents
eGoldFax Software - eGoldFax send documents via email - thumbnail
eGoldFax Software - eGoldFax view documents - thumbnail
eGoldFax Software - eGoldFax send/receive documents - thumbnail

eGoldFax pricing

eGoldFax does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

Alternatives to eGoldFax

WestFax is a cloud-based fax platform designed to help businesses send and receive faxes from computers, phones and...

eFax Corporate

0
eFax Corporate is a cloud-based fax server solution designed to help businesses in legal, healthcare, manufacturing and...

ReferralMD

0
ReferralMD is a cloud-based fax management software designed to help the healthcare industry manage inbound and...

InterFAX Communications Online Fax Service

0
InterFAX Communications Online Fax Service is a fax server software designed to help businesses in the healthcare,...

FaxLogic

0
FaxLogic is a cloud-based fax server solution designed to help businesses in legal, educational, financial, medical and...

Retarus

0
Retarus Cloud Fax is a fax server solution designed to help businesses in the healthcare, insurance, manufacturing,...

eGoldFax Reviews

Feature rating

Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5
2 reviews of 2 View all reviews
Griffin T.
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/09/2020

Easy to use and affordable cloud fax solution for a great price

We had multiple fax lines within our organization because some of our customers would still fax over order documents and purchase orders. We wanted to find a more convenient way to send and receive these faxes. eGoldFax has given us the ability to send and receive faxes via email and give each salesperson their own fax number. When faxes come into a person's fax number, they are routed directly to that person's email. We recently had a situation where a salesperson accidentally deleted a fax from their email box. When the customer contacted us to find out why their order had not been processed, we were able to go into the encrypted fax archive and recover a copy of their purchase order. With a lot of our employees working from home due to the pandemic, eGoldFax has ensured that our salespeople continue to have access to faxing even though they are no longer physically in our office. Using eGoldFax has improved the efficiency of our faxing process immensely.

Pros

Product is easy to use so user training was minimal. We were able to eliminate our physical fax lines and save around $50+ per month, per line that we were paying for them. All faxes are archived so it enables us to go back and look up the history if someone claims that they sent us something and we didn't receive it. eGoldFax also has the ability to automatically route faxes to an email box, network folder/share or automatically print

Cons

There is currently no option to print directly to fax but I heard they are releasing a printer driver soon to solve this

Christian P.
  • Industry: Business Supplies & Equipment
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/10/2020

Goldfax Review

Good Partner with a good suite of products that allow us to make our customers lives easier with more abilities than they had before.

Pros

The product is straight forward to configure and deploy from small to large organizations. Once the set-up is done the product just works!

Cons

Some of the higher tier pricing gets a little expensive.

Jarett D.
  • Industry: Mental Health Care
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/04/2021

Easy to use great support

Overall it is easy to use, support is very helpful and friendly.

Pros

Easy for end users to use
Easy for admins to manage
Great support

Cons

I can't really think of any cons. Great service.

Macklen W.
  • Industry: Nonprofit Organization Management
  • Company size: 51-200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/04/2021

Review for eGoldFax

I have never had an issue with eGoldFax.

Pros

Very helpful customer service, I've worked with [SENSITIVE CONTENT HIDDEN] many times who has helped me.

Cons

I cannot think of anything at this time.

Amy U.
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/04/2021

Great Product

Pros

Easy to use, easy to setup. Great customer service!!

Cons

Haven't found any downsides of the product

Related categories