--- description: Review of Alight Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Alight | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Onboarding Software](/directory/1396/employee-onboarding/software) > [Alight](/software/201793/alight) # Alight Canonical: https://www.softwareadvice.com.au/software/201793/alight Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/201793/alight?page=2) > Alight is a leading cloud-based provider of digital human capital management solutions that connect insights across people, work, and life. Through its AI-driven, personalized platform, Alight simplifies the complex HR and benefits ecosystem to personalize health and wealth recommendations for employees, driving smarter decisions and maximizing your organization’s investments in its people. The engagement platform serves as a one-stop-shop for HR offerings, leveraging insights from 30+ million employee interactions to guide your people to become more healthy and financially secure. The platform is also accessible through various channels and seamlessly integrates between Alight and third-party solutions to drive exceptional employee experiences, workforce wellbeing and engagement. Alight’s cloud-based solutions powered by our integrated and digital technology provides clients of all sizes with comprehensive end-to-end benefits administration that enables their benefits strategy and maximizes the value of their benefits offering with actionable insights and best-in-class concierge support designed to engage employees, drive smarter decisions, improve quality and outcomes, and lower costs. > > Verdict: Rated **4.1/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 13 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Alight Solutions ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - ACA Reporting - Attendance Tracking - Benefits Administration Outsourcing - Benefits Dashboard - COBRA Administration - Configurable Workflow - Deduction Management - Disability Insurance Administration - Employee Benefits Administration - Employee Management - Employee Portal - Employee Self Service - FMLA Administration - HIPAA Compliant - HR Management - HSA/FSA Administration - Health Insurance Administration - Leave Tracking - Life Insurance Administration - Online Benefits Enrollment ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Onboarding Software](https://www.softwareadvice.com.au/directory/1396/employee-onboarding/software) ## Related Categories - [Onboarding Software](https://www.softwareadvice.com.au/directory/1396/employee-onboarding/software) - [Employee Engagement Software](https://www.softwareadvice.com.au/directory/3397/employee-engagement/software) - [HR Software](https://www.softwareadvice.com.au/directory/4198/hr/software) - [Benefits Administration Software](https://www.softwareadvice.com.au/directory/492/benefits-administration/software) - [Payroll Software](https://www.softwareadvice.com.au/directory/318/payroll-software/software) ## Alternatives 1. [Rippling](https://www.softwareadvice.com.au/software/410674/rippling) — 4.9/5 (4767 reviews) 2. [Paylocity](https://www.softwareadvice.com.au/software/4537/web-pay) — 4.3/5 (1837 reviews) 3. [BambooHR](https://www.softwareadvice.com.au/software/27196/bamboohr-payroll) — 4.6/5 (3404 reviews) 4. [Paycom](https://www.softwareadvice.com.au/software/32588/paycom) — 4.4/5 (1270 reviews) 5. [Paychex Flex](https://www.softwareadvice.com.au/software/428169/paychex-flex) — 4.2/5 (1799 reviews) ## Reviews ### "Great, but needs small improvements" — 4.0/5 > **Samir** | *8 September 2024* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: I like that the app allows you to access the website as well, there are clear and different sections for all common questions. Very easy to setup and to use. > > **Cons**: My least favorite feature is the bugs, it is slow at times and there are a few bugs that can be frustrating, but nothing that makes it impossible to use. > > My overall experience is positive besides a few bugs here and there that make the app slow. ----- ### "Met expectations" — 4.0/5 > **Glenn** | *7 July 2025* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Breakdown of categories and subcategories in the app to find particular product or issue that you're looking for > > **Cons**: Sometimes an app would lag or get locked up and it's hard to navigate to a number where you can speak live to a person in customer service > > It helped me navigate my issues with insurance and helping me keep track of my well being, so overall expectations were met and I was satisfied with the app ----- ### "As an HR end user, avoid this company at all costs." — 1.0/5 > **Daava** | *28 October 2024* | Human Resources | Recommendation rating: 0.0/10 > > **Pros**: I'm sure they have a great sales team that sells the c-suite on saving money and catching cheating employees. Otherwise their service is DISMAL and suspect. > > **Cons**: They were hired by my husbands employer to conduct a benefits audit. We had just gotten married and sent over a copy of our county registered marriage certificate. That was not enough, they wanted proof of address, asked for bank records and tax records. We had been married for less than a month, and have separate finances. Ultimately they got proof of address and the marriage certificate, and we refused to give them anything else because they had the major legal document, and we had no tax return as of yet, which when they audited us a few months later we still refused to give them. AND the HR department then overruled and said we were fine. Kinda funny how the employer sent us a marriage gift and card, and Alight decided we were somehow faking the system. > > They treat employees like they are cheats and untrustworthy. Overall it created more work for the HR department because they had to over rule several "concerns" Alight brought up due to documentation lacks. Some of those there was zero physical way to have them. Also, in my HR experience of over 25 years I've only ever seen benefits fraud once. Same for my husband's employer, the HR person said she had only seen it once in 20+ years. On top of that, you can read employee reviews on other sites, it has a 100% 1 star rating for the end user. Multiple stories of funds being held, HSA monies dispearing, SS\#'s being changed and funds withheld. My personal opinion is that this company is criminal. ----- ### "Alight review" — 4.0/5 > **Debra** | *24 April 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: seeing all my benefits in one place and having benefit booklet to ready > > **Cons**: website is not the best for userfriendliness, lots of clicking to get to what you want to see ----- ### "Navigation needs improvement" — 4.0/5 > **Sharon** | *31 March 2025* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: Lots of information available in one website > > **Cons**: Difficult to navigate-takes a bit of time to find things > > Easy to access through main work hub putting all of my benefits in the same place ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/201793/alight?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/201793/alight) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data