--- description: Review of Bugfender Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Bugfender | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Bug Tracking Software](/directory/4721/bug-tracking/software) > [Bugfender](/software/201802/bugfender) # Bugfender Canonical: https://www.softwareadvice.com.au/software/201802/bugfender Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/201802/bugfender?page=2) > Bugfender is a cloud-hosted remote logging tool that enables application developers to find bugs before users do. The tool respects user privacy, is battery and network efficient, and keeps logging even if a device is offline. It is suitable for developers and agencies of all sizes. The tool is built for iOS, Android, and Hybrid devices. Bugfender collects all activity from within applications—even without crashes— in order to reproduce and resolve bugs effectively and improve the user experience. The tool provides crash reports with a detailed chain of events and automated email stats on a daily basis. Additionally, with Bugfender's Log Viewer, developers can filter by device in order to easily identify issues. Support is available via an online knowledge base, documentation, and other resources. > > Verdict: Rated **4.2/5** by 22 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 22 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Beenario - **Founded**: 2014 ## Commercial Context - **Starting Price**: EUR 29.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Bugfender offers a free account for new users up to 100K Daily Log Lines, after which the software is available across 3 pricing tiers, details of which are outlined below: Basic – Available to 5 team members (500K Daily Log Lines) • Monthly – €37.70/month • Yearly – €29/month (billed annually) Pro – Available to 20 team members (1M Daily Log Lines) • Monthly – €115.70/month • Yearly – €89/month (billed annually) Premium – Available to 50 team members (5M Daily Log Lines) • Monthly – €518.70/month • Yearly – €399/month (billed annually) Bugfender on-premise edition pricing starts at €1773/year. Please contact Bugfender directly for additional pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Activity Dashboard - Activity Tracking - Archiving & Retention - Audit Management - Audit Trail - Backlog Management - Bug Tracking - Bug/Issue Capture - Collaboration Tools - Compliance Tracking - Dashboard - Data Visualization - Event Logs - Event Tracking - Feedback Management - Issue Auditing - Issue Management - Issue Tracking - Progress Tracking ## Integrations (11 total) - Basecamp - Bitbucket - Freshdesk - GitHub - Intercom - Jira - Redbooth - Slack - Trello - Zapier - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Bug Tracking Software](https://www.softwareadvice.com.au/directory/4721/bug-tracking/software) ## Related Categories - [Bug Tracking Software](https://www.softwareadvice.com.au/directory/4721/bug-tracking/software) - [Issue Tracking Software](https://www.softwareadvice.com.au/directory/4318/issue-tracking/software) - [Log Management Software](https://www.softwareadvice.com.au/directory/4551/log-management/software) ## Alternatives 1. [Jira](https://www.softwareadvice.com.au/software/4315/jira) — 4.4/5 (15312 reviews) 2. [GitHub](https://www.softwareadvice.com.au/software/397820/github) — 4.8/5 (6155 reviews) 3. [TestMu AI](https://www.softwareadvice.com.au/software/41699/lambdatest) — 4.6/5 (543 reviews) 4. [JIRA Service Management](https://www.softwareadvice.com.au/software/116349/jira-service-management) — 4.5/5 (763 reviews) 5. [Mattermost](https://www.softwareadvice.com.au/software/404256/mattermost) — 4.4/5 (168 reviews) ## Reviews ### "Easy to use, reliable, and awesome support team" — 4.0/5 > **Angelo** | *13 April 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to implement and dashboard is very helpful. > > **Cons**: Issues are not currently aggregated and makes it hard to close if there are many instances of the same issue. Our team have automate this since it takes time to close everything. > > They team continuously update the software and listens to their customer. ----- ### "Bugfender is a must to have solution." — 5.0/5 > **Vardan** | *8 April 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: We really appreciate how well the logs are structured, and the offline caching has been incredibly useful. As a construction-focused mobile software company, many of our job sites are in remote areas where internet connectivity is limited or completely unavailable. > > **Cons**: The pricing structure jumps from 1 million to 5 million. I wish there was a tier in between. > > We're very satisfied with the platform—it has significantly improved our troubleshooting process. The dashboard is user-friendly and provides all the key information we need at a glance. Previously, we stored logs on our own servers, and during service issues, accessing them was often impossible, making troubleshooting quite difficult. With Bugfender, that experience has dramatically improved. ----- ### "Normal and friendly tool" — 3.0/5 > **Mohammad** | *31 March 2020* | Computer & Network Security | Recommendation rating: 6.0/10 > > **Pros**: It's very easy to setup and use It's very fast and you can see the logs on the server side very quickly and help you to find the root cause. > > **Cons**: you can't disable it in specific ViewController or ... ( imaging the user enter the sensitive information and you don't want to send them to the server ( PinCode and ...) but every time as you are using swizzling and ... can't disable it per ViewController or other places. the search is one of the main functionalities on these tools but really it's not powerful and I identified a bug and reported it about search with string + numbers but I waste my time to follow up and it was hard to talk and educate the support team. also I noticed the iOS/Android logo doesn't show correctly on the dashboard last but not least, we need search on the contents of the issue too, not only the logs\! > > I ----- ### "General Review" — 4.0/5 > **Alon** | *31 March 2020* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: 1. I like that I can view my own logs that I placed in the code. 2. The option to "filter by" is great. 3. There is a significant improvement in performance. 4. There is a significant improvement in UI. > > **Cons**: 1. The crash report "filter by" is very limited. 2. The crashes usually don't say much, it's very hard to investigate, understand the origin of the crash and how to resolve. 3. The overall performance of the logs and crashes can improve significantly. 4. The "filter by" version has duplication and not working as expected, especially in the crash report. 5. Sometimes it takes time until the logs appear in the web view. 6. When you go into a certain log you have to scroll a lot to get more information. 7. When you download a log it's not understandable how much of the entire log will be downloaded. 8. How can I resolve a crash and not see it anymore? \* The most important thing is that I'm working with another "crash report" tool - Raygun, and we have very different crashes there and much less, so now I'm not even sure that everything in your crash report is indeed a crash. for instance, in Raygun, I can get 2-5 crashes in a certain week and your report will say that I've got a few hundred. ----- ### "Easy way to have remote logging" — 4.0/5 > **Pedro** | *31 March 2020* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: I really like how it was simple to add to the app, and simples to use for simple cases. > > **Cons**: Searching and filtering logs is not as powerful as it could be. > > I'd still recommend it's use in every project that has the need for remote logging. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/201802/bugfender?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/201802/bugfender) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data