--- description: Review of EBizCharge Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: EBizCharge | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Recurring Billing Software](/directory/3324/recurring-billing/software) > [EBizCharge](/software/20327/ebizcharge) # EBizCharge Canonical: https://www.softwareadvice.com.au/software/20327/ebizcharge Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/20327/ebizcharge?page=2) > EBizCharge offers a suite of payment processing, billing and invoicing solutions. It includes payment integrations to accounting, enterprise resource planning, customer relationship management, e-commerce platforms, mobile solutions and an online customer invoice portal. The EBizCharge billing and invoicing product allow customers to view outstanding invoices, process payments online and make full or partial payments on single or multiple invoices. Customers log in to the business' branded web portal, review their invoices and submit payments remotely from anywhere. EBizCharge is PCI-compliant and equipped with data encryption and tokenization technology for transaction security. Users can enter payments, charge customers, store customers’ card information for recurring billing and issue credits and refunds directly within the system. Users can integrate EBizCharge with their existing solutions including accounting, enterprise resource planning (ERP) and online shopping carts. Support is offered, along with setup and implementation. > > Verdict: Rated **4.4/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 51 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Century Business Solutions - **Location**: Irvine, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Please contact Century Business Solutions for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting - Accounting Integration - Accounts Receivable - Alerts/Notifications - Billing & Invoicing - Billing Portal - Check Processing - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Customisable Branding - Customisable Invoices - Customizable Reports - Customizable Templates - Data Security - Debit/Credit Card Processing ## Integrations (32 total) - AbleCommerce - Acumatica Cloud ERP - Adobe Commerce - AspDotNetStorefront - BigCommerce - Clover - Drupal - Drupal Commerce - Dynamics 365 - Dynamics 365 Business Central - Kinetic - NetSuite - Odoo - OpenCart - QuickBooks Online ... and 17 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Recurring Billing Software](https://www.softwareadvice.com.au/directory/3324/recurring-billing/software) ## Related Categories - [Recurring Billing Software](https://www.softwareadvice.com.au/directory/3324/recurring-billing/software) - [Fraud Management Software](https://www.softwareadvice.com.au/directory/4642/financial-fraud-detection/software) - [Architecture Accounting](https://www.softwareadvice.com.au/directory/328/architecture-software/software) - [Hotel and Hospitality Accounting Software](https://www.softwareadvice.com.au/directory/300/hospitality-travel-software/software) - [Insurance Accounting Software](https://www.softwareadvice.com.au/directory/301/insurance-software/software) ## Alternatives 1. [QuickBooks Online](https://www.softwareadvice.com.au/software/393202/quickbooks-online) — 4.3/5 (8393 reviews) 2. [PayPal](https://www.softwareadvice.com.au/software/104664/paypal) — 4.6/5 (26301 reviews) 3. [Abby](https://www.softwareadvice.com.au/software/370101/abby) — 4.7/5 (603 reviews) 4. [Bookipi](https://www.softwareadvice.com.au/software/314679/bookipi) — 4.8/5 (176 reviews) 5. [QuickBooks Enterprise](https://www.softwareadvice.com.au/software/49801/qb-enterprise) — 4.5/5 (20613 reviews) ## Reviews ### "Amazing Credit card processing system" — 5.0/5 > **Lauren** | *22 July 2024* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Love this system. So user friendly and allows customers to gain some control too with their credit cards. > > **Cons**: Not being able to see charges or receipts between users. ----- ### "Good product once you get past onboarding process" — 4.0/5 > **Les** | *30 October 2023* | Automotive | Recommendation rating: 5.0/10 > > **Pros**: The product works well. We process 60-70 Web order with CC Authorizations into our SAP B1 system with SAP's DI API and the EBIZ API. The EBIZ backend API service enables us to Capture CC payments via batch and single transaction processing from within SAP. We can also issue CC refunds from within our SAP application. > > **Cons**: The onboarding team at EBIZ was very slow to respond and it took our web developer a very long time to receive the information necessary to implement the EBIZ API on our site. Meanwhile their accounting system started directly withdrawing funds from our bank account before we ever processed any live charges. > > Now that we are live and no longer need to interact with their onboarding team the EBIZ software works well. The post go-live training and tech support group are much more professional and proficient than the Sales and On-boarding group. Word to the wise, DON'T give them access to your business checking account until you're absolutely sure that the system is fully functional and you're ready to go-live. They'll start charging your account as soon as you submit an application and will refuse to issue as refund. ----- ### "If you're Canadian - DONT BOTHER - If you're American.. Still not advisable to use eBIZ" — 1.0/5 > **BobbiAnne** | *4 March 2022* | Nonprofit Organization Management | Recommendation rating: 0.0/10 > > **Pros**: Basically nothing... This program has caused me so much frustration and wasted so much of my time \& I consider myself tech savvy (not you know a computer programmer, but very capable). I guess the main pro... is that it integrates directly into Quickbooks.. i guess i'm also not "upset" about the monthly fees.. Mind you with all I have to complain about.. I've requested several reimbursements and not yet received one. \*shrugs\* > > **Cons**: 1. For over 4 months eBiz let us operate with a version of the software that would not accept postal codes.. We are Canadian.... 2. Setting up the email templates that I send to customer required me to reach deep into my brain and pull out the HTML coding skills I learnt in highschool. 3. Glitches out my computer regularly 4. Latest update kept the subjust line of my email templates, but erased all text, logo, information about the invoice 5. I have 2 EBiz accounts for 2 different companies and as a result I have over 7 individual and separate login usernames and passwords. 6. Frequent complaints from customers that the "pay now" button doesn't work. 7. had to sign a 3 year contract with a large penalty for leaving before the 3 year term. 8... The list goes on.... but you get the point > > Terrible on so many levels. I signed up with Ebiz charge to offer our customers the opportunity to pay by creditcard, where their payment would be directly linked to their invoice. WHEN the software is operating as it should, this does happen... I have minimized the amount of cheques to process for incoming payments however now I'm spenidn 5x as much time complaing to Ebiz about the functionality of their program... How can you operate for 4 months and not let our customer input postal codes.... (if it wasn't clear.. the inability to input postal codes made it impossible for us to take payments from new clients as the card was rejected without a postal that matches the billing address) ----- ### "Century Business Solutions Is The One Stop Shop For Companies Credit Card Processing Needs\!" — 5.0/5 > **Kerry** | *31 October 2016* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: I love how everything is integrated from the POS terminal to our online websites, etc. And I love the ease of use/straight forward approach to your software\! > > **Cons**: None so far\! > > My experience with Century Business Solutions has been nothing but wonderful\! I started out by having a major problem with my current credit card processor who dropped one of our online stores because we sold pre-owned parts. I found your company online - because I wanted a new solution that would process walk-in orders, over the phone orders, and payments on both of our oscommerce stores. When I called in I was connected with Tristan Wynn who got an earful from me in the beginning of our conversation because I have had nothing but bad luck with credit card processors in the past. Tristan made himself available anytime I needed to talk, he answered questions for me and when he didn't have the answer he got the question answered for me. He was honest, he didn't feed me any line of crap. He just told me what your company could do and so far with the results and solutions we see - everything is spot on and you guys have a great solutions\! You are in my opinion the one stop shop for credit card processing with your POS, mobile app, and ecommerce solutions\! After signing the paperwork to get setup with Century Business Solutions - our account was approved within 24-48 hours which was great as well because our one online store was down - the only thing we could accept was paypal. After getting approved Tristan got me in touch with Brian "Gio" Giovannone - Client Services Specialist who worked with me over the phone on getting both of our online stores setup, with special source identification so we can see what payments come from what store. We did some test transactions, and all seemed to be working good with the stores\! Gio also helped me get POS software installed on my computer, and setup users for the others in the office that need access to it. Tristan \& Gio are top notch\! Very Professional \& very helpful\! This all took place last week - October 27th. This morning I come into the office and we got two orders online - I had some questions about them. I reached out to Tristan who pointed me to support team. I worked with an Alex - then processed a very large $96,000.00 transaction and then spoke with a Kristina Engen - to verify that payments went through, that everything on your end looked good. Alex and Kristina were also very helpful, made me feel good about some of our first transactions with your company. I look forward to our future dealings with Century Business Solutions and your whole team\!\! ----- ### "We have been happy with eBizCharge and functionality of the customer portal." — 4.0/5 > **Robyn** | *27 November 2017* > > **Pros**: I like that it is easy to see the transactions in the eBiz portal and to create custom reports. It has also been great to have the support documentation that is available online. > > **Cons**: Please create a service ticket structure for support issues. As a customer, I want to see the status of my support issue more clearly. Emailing to a generic mailbox for support makes it difficult to reference multiple issues that occur near the same time period. Having a ticket structure would also make it easier for customers like us to communicate issues/resolutions across our global developer teams who need updates on the status of issues with our gateway integration. It would also make it clearer who our contact is for each issue. We have experienced times where the support person has to locate an email that we sent to support, but there was no ticket reference number assigned, so we spent time describing the issue instead of them just being able to pull it up. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/20327/ebizcharge?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/20327/ebizcharge) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data