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description: Review of Gusto Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Gusto | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Gusto

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> Whether you’re just getting started or scaling your fast-growing business, Gusto is the partner you need to grow and nurture your team. With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place. Gusto is proud to serve more than 500,000 businesses across the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team. Because when your people thrive, your business thrives too.&#10;&#10;Effortless Payroll: Pay your employees and contractors with smart technology. With Gusto, payroll takes just a few clicks. Plus, we automatically file your taxes, help with compliance, and identify tax credits to help save you money you may never have known you qualified for.&#10;&#10;Time Tracking: With Gusto’s automated time tools, your team’s hours, PTO, holidays, and more are automatically calculated and entered. We even integrate with the latest time tracking software and help you stay compliant.&#10;&#10;Talent Management: Keeping your team engaged is crucial—especially working remotely. Give your employees a clear path for growth with performance reviews, trainings, developmental tools, and more.
> 
> Verdict: Rated **4.6/5** by 4209 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 4209 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Gusto
- **Location**: San Francisco, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: USD 49.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Solo: For solopreneurs needing payroll, S corp compliance support and the option to pay contractors.&#10;$49 per company + $6 per month per person&#10;&#10;Simple: For smaller businesses with simple salaries, wages, and pay schedules. &#10;$49 per company + $6 per month per person&#10;&#10;Plus: For businesses with complex hiring, payroll, and team management needs. &#10;$80 per month + $12 per month per person&#10;&#10;Premium: For growing businesses who need premium tools and dedicated support (minimum 25 employees). &#10;$180 per month + $22 per month per person&#10;&#10;Contractor Only: For contractor-only businesses who haven’t hired W-2 employees yet. &#10;$35 per month + $6 per month per contractor
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- 1099 Preparation
- 401(k) Tracking
- ACA Reporting
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Applicant Tracking
- Attendance Management
- Attendance Tracking
- Audit Trail
- Benefits Administration Outsourcing
- Benefits Dashboard
- Benefits Management
- Billable & Non-Billable Hours
- Budget Management
- COBRA Administration
- Calendar Management

## Integrations (127 total)

- 15Five
- 7shifts
- Accelo
- Aplos
- Asana
- Ashby
- AttendanceBot
- Autobooks
- AvaHR
- BambooHR
- Bench
- Boast
- Bonusly
- Bookkeeper360
- Box

... and 112 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Employee Recognition Software](https://www.softwareadvice.com.au/directory/3780/employee-recognition/software)

## Related Categories

- [Employee Recognition Software](https://www.softwareadvice.com.au/directory/3780/employee-recognition/software)
- [Compensation Management Software](https://www.softwareadvice.com.au/directory/428/compensation-management/software)
- [Talent Management Software](https://www.softwareadvice.com.au/directory/371/talent-management-software/software)
- [Attendance Tracking Software](https://www.softwareadvice.com.au/directory/404/time-attendance/software)
- [Time Clock Software](https://www.softwareadvice.com.au/directory/1835/time-clock/software)

## Alternatives

1. [RUN Powered by ADP](https://www.softwareadvice.com.au/software/422321/run-powered-by-adp) — 4.6/5 (1430 reviews)
2. [Rippling](https://www.softwareadvice.com.au/software/410674/rippling) — 4.9/5 (4817 reviews)
3. [Deel](https://www.softwareadvice.com.au/software/248344/deel) — 4.8/5 (4283 reviews)
4. [BambooHR](https://www.softwareadvice.com.au/software/27196/bamboohr-payroll) — 4.6/5 (3434 reviews)
5. [Paylocity](https://www.softwareadvice.com.au/software/4537/web-pay) — 4.3/5 (1846 reviews)

## Reviews

### "Still the Best HR & Payroll Tool — Even Better Over Time" — 5.0/5

> **Suman** | *27 May 2026* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: After using Gusto for even longer now, I'm still really impressed. The payroll automation has gotten smoother and the employee self-service portal keeps getting better. Our team loves being able to access their pay stubs and W-2s without any help from us. The onboarding flow for new hires has also improved noticeably — it saves us so much time. Customer support has been more responsive lately too, which makes a big difference.
> 
> **Cons**: The pricing is still a bit steep for smaller businesses, and I wish some of the more advanced features were available on the lower tier plans. Occasionally the system runs a little slow during peak times like payroll processing days. Nothing that's made us consider switching, but areas they could still improve on
> 
> We've been with Gusto for a while now and it continues to be one of the best decisions we made for managing HR and payroll. It's reliable, easy to use, and the team has clearly been working on improvements. For any small to mid-sized business looking for an all-in-one HR and payroll solution, I'd still highly recommend it without hesitation.

-----

### "Gusto review" — 5.0/5

> **Verified Reviewer** | *7 May 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 4.0/10
> 
> **Pros**: Gusto was very user-friendly and intuitive for both administrators and employees. The platform made payroll processing, onboarding, benefits administration, and tax filings simple and streamlined. I also liked the clean interface, automated workflows, employee self-service features, and the ease of managing payroll and benefits in one centralized system. Customer support was responsive, and the implementation process was straightforward compared to larger HRIS/payroll platforms.
> 
> **Cons**: One downside of Gusto was that it can feel somewhat limited for growing or more complex organizations. Reporting customization and advanced HR/payroll configurations were not as robust as larger enterprise systems. Certain integrations and workflows also lacked flexibility, and support for more complex benefits administration, compliance tracking, or multi-state/international operations could be challenging as the company scaled.
> 
> Overall, my experience with Gusto was very positive. It is an easy-to-use and efficient platform that works especially well for small to mid-sized companies looking for a streamlined payroll and HR solution. The system simplifies payroll processing, onboarding, benefits administration, and employee self-service, which saves a significant amount of administrative time. While it may have some limitations for larger or more complex organizations, it provides a strong user experience, reliable automation, and solid customer support for companies seeking an all-in-one HR and payroll platform.

-----

### "Simple easy" — 5.0/5

> **Anonymous User** | *19 March 2026* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: Wide range of selection. And how easy it is to add it to amazon account. Just a click and its add. Or you can copy and past
> 
> **Cons**: So many steps to get in. Seems like every time i need to change my password or do this or that. If i have my face Id should not need to
> 
> Its a fun easy quick way to acknowledge employees for all the do. It makes us feel appreciated alot.

-----

### "Great option for small businesses" — 4.0/5

> **Charity** | *4 June 2026* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Gusto is easy to use and provides a solid payroll solution for small businesses. Payroll processing, employee onboarding, and tax filings are easy and efficient. Their customer support was responsive and helpful whenever questions or issues came up. The overall value is strong compared to similar payroll providers, offering a good balance of features and cost.
> 
> **Cons**: While Gusto generally works well, some advanced features and integrations may not be as robust as those offered by larger company focused payroll services. As a small business user, this wasn't an issue, but businesses with more complex HR or payroll requirements may eventually outgrow some of the platform's capabilities.
> 
> Overall, I've had a positive experience with Gusto Payroll while managing a small business. The platform was reliable, easy to use, and handled payroll processing efficiently. Employee onboarding, tax filings, and payroll administration were straightforward, which saved us a significant amount of time.

-----

### "Gusto review" — 4.0/5

> **Katie** | *21 April 2026* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: Super easy to use.  I think they were very clear about what services would be beneficial vs not for my company.
> 
> **Cons**: You can not use employees that are on production base pay. All employees have to be hourly or daily pay.
> 
> The customer service department is very helpful and were extremely kind. I think they have a simple easy to use format.

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/20428-Gusto/> |
| en-AU | <https://www.softwareadvice.com.au/software/20428/gusto> |
| en-GB | <https://www.softwareadvice.co.uk/software/20428/gusto> |
| en-IE | <https://www.softwareadvice.ie/software/20428/gusto> |
| en-NZ | <https://www.softwareadvice.co.nz/software/20428/gusto> |

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