About Gusto

Gusto is a modern, online human resource platform that helps any small business owner take care of all hr tasks. Gusto offers HR tools and HR services to help with managing employee onboarding, running payroll, administrating health benefits, and engaging employees and teams using one integrated, easy-to-use platform loved by over 300,000 modern employers. Any business owner will feel like a pro no matter how complicated the situation. Gusto provides any small business with payroll management and benefits management services. Gusto provides expert guidance from HR professionals when purchasing health insurance for the first time, integrating existing plans with payroll, or needing help with add-ons like 401(k), life insurance, and commuter benefits. Using integrated payroll software, Gusto Payroll Services will streamline the payroll process and make running payroll easy by offering full-service support for automatic payroll processing, tax filing, and payroll compliance. Both employees and employers have access to pay stubs and any tax document. Gusto helps employers of any size find health insurance and other employee benefits from day one. With online enrollment and a team of experts on call to help, you can provide your team the benefits they want and need to stay happy, healthy, and engaged. Gusto offers pricing across 4 different plans: Contractor plan, Core Plan, Complete Plan, and Concierge Plan.
What is Gusto?

Gusto is a solution that provides businesses with HR functionality including payroll, employee benefits administration, time tracking, hiring, and more.


How do I use Gusto?

Employees login to the application in order to monitor their payroll and manage their benefits. Businesses utilize the hiring module in order to extend offers and streamline the onboarding process.


Who uses Gusto?

Gusto is used by businesses of different types as well as accountants.


How much does Gusto cost?

The core plan costs $39 a month plus $6 per user. The complete solution costs $39 a month plus $12 per user. The concierge costs $149 per month plus $12 per user.


Does Gusto have an app?

Gusto has an app for employees to access their payroll information.


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Gusto pricing

Gusto does not have a free version but does offer a free trial. Gusto paid version starts at USD 6.00/month.

Starting Price:
USD 6.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Gusto

Gusto Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.6
Customer Support
4.4
5 reviews of 3,888 View all reviews
Carly
Carly
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/12/2020

Awesome Product and Support Staff

Payroll and tax payments can be time consuming and Gusto allows for the accounting team to do more important work and still feel like everything is being taken care of on the payroll side. Their customer service teams are extremely supportive and helpful.

Pros

Auto-sync and tax payments are the best features of the product that go above other products. Gusto will file the taxes for you, will send corrections if need be, and keeps track of all of that for your ease of mind. Their customer service team is above reproach, always willing to look into a problem and resolve it as soon as possible.

Cons

This is nitpicky, but the layout of the website often changes slightly. It would be nice if there was more consistency in the format. But the tool itself is above reproach.

Alternatives Considered

Harvest

Reasons for Choosing Gusto

QBO Payroll requires you to file most of the extra paperwork and taxes yourself, but Gusto takes care of that automatically for you.

Switched From

QuickBooks Payroll

Reasons for Switching to Gusto

Gusto is a really good choice for small business owners who want to have the support of a full payroll service program, without the crazy costs that can go along with that.
Chejai
Chejai
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/11/2023

Gusto Lead in HR and payroll software

Pros

I like the efficiency and literacy with the platform and that they are brisk and quick to get back to you when it comes to using the platform little to know errors

Cons

I have yet to encounter ANY ISSUES WITH GUSTO ITS SEEMS UNLIKLELY

Felix
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 28/05/2024

An intuitive tool to manage time and performance

Relatable performance experience in streamlining HR tasks with access anytime, anywhere.

Pros

Managing goals, training and objectives has become quite effortless. It is easy to find hire and reward the right talent with Gusto. It is also a wonderful online HR tool which helps us in empowering our employees.

Cons

Customization is not satisfying for me. It was not easy at all to setup this tool. Until now, some icons remains unchanged due to failures.

Je
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
3
Ease of Use
2
Customer Support
1

3
Reviewed on 21/05/2024

Gusto has some nice features but it's unreliable and has terrible customer service

Overall we're disappointed and it's caused a lot of issues with our business that could have been avoided.

Pros

There are some nice features and a sleek user interface.

Cons

It's unreliable with payroll deposits and the customer service is terrible.

Louise
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/03/2024

Great company to work with

Very good.....no issues at all.......
...

Pros

Very user friendly.....and great contact with them

Cons

No problems at all with anything........

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