--- description: Review of DonorSnap Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: DonorSnap | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Fundraising and Donor Management Software](/directory/417/fundraising-software/software) > [DonorSnap](/software/2048/donorsnap) # DonorSnap Canonical: https://www.softwareadvice.com.au/software/2048/donorsnap Page: 1 / 18\ Next: [Next page](https://www.softwareadvice.com.au/software/2048/donorsnap?page=2) > DonorSnap is a cloud-based donor management and fundraising solution for the nonprofits who are having problems with tracking donors, spreadsheets or homegrown databases. It helps users centralize donors, volunteers and members in a single solution. It offers reporting, import and export capabilities, calendar reminders and email marketing through integration with Constant Contact. DonorSnap provides users the ability to add custom fields to any area of the database and can set up data tracking specific to the unique needs of the organization. It is capable of handling databases with more than 100,000 contacts. DonorSnap’s tickler calendar reminder system and the notes system schedule and track every interaction with a donor and with the query feature. Users can quickly and easily target specific donor groups and then use the integration with Constant Contact to send mass emails or acknowledgment letters. Pricing is per month and is based on the number of contacts in the database. > > Verdict: Rated **4.6/5** by 414 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 414 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: DonorSnap - **Founded**: 2007 ## Commercial Context - **Starting Price**: USD 50.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Free trial for 30 days. Site setup $200 (one-time fee) then: 1,000 contacts: $39 per month 2,500 contacts: $59 per month 5,000 contacts: $79 per month 10,000 contacts: $99 per month 30,000 contacts: $199 per month (Annual payments receive a price break) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Alumni Management - Attendance Management - Auction Management - Budgeting/Forecasting - CRM - Calendar Management - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Segmentation - Committee Management - Communication Management ## Integrations (8 total) - AuctionSnap - Constant Contact - QuickBooks Desktop - QuickBooks Enterprise - QuickBooks Online - Stripe - Twilio - goEmerchant Shopping Cart Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fundraising and Donor Management Software](https://www.softwareadvice.com.au/directory/417/fundraising-software/software) ## Related Categories - [Fundraising and Donor Management Software](https://www.softwareadvice.com.au/directory/417/fundraising-software/software) - [Donation Management Software](https://www.softwareadvice.com.au/directory/418/crm-software/software) - [Nonprofit CRM Software](https://www.softwareadvice.com.au/directory/4788/nonprofit-crm-software/software) - [Fundraising Software](https://www.softwareadvice.com.au/directory/1543/online-fundraising-platforms/software) - [Nonprofit Software](https://www.softwareadvice.com.au/directory/4280/nonprofit/software) ## Alternatives 1. [DonorPerfect](https://www.softwareadvice.com.au/software/389956/donorperfect) — 4.5/5 (1451 reviews) 2. [Donorbox](https://www.softwareadvice.com.au/software/380685/donorbox) — 4.8/5 (625 reviews) 3. [Bloomerang](https://www.softwareadvice.com.au/software/2973/bloomerang) — 4.7/5 (1287 reviews) 4. [Neon CRM](https://www.softwareadvice.com.au/software/3122/neoncrm) — 4.3/5 (619 reviews) 5. [Keela](https://www.softwareadvice.com.au/software/48045/keela) — 4.3/5 (314 reviews) ## Reviews ### "Affordable but Powerful" — 4.0/5 > **bethany** | *26 March 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The price range was within our budget. We are so happy with what you get for the price you pay. > > **Cons**: The UI should be updated to make it easier for customers to navigate the application. > > A little confusing to use in the beginning but once you get the hang of it, it's easy. Customer support is really fast as well. There are so many tools within this application that nonprofits really need. ----- ### "Capable software with good tech support at a very reasonable price" — 5.0/5 > **Grace** | *17 March 2025* | Fine Art | Recommendation rating: 10.0/10 > > **Pros**: Easy to learn, excellent online tech and training support, great reporting which leads to better customized and segmented appeals, easy form building, and very useful integrations. We look forward to trying the auction tool next. > > **Cons**: Features we hope to see soon: an event counter so that events will automatically close when available seats are filled, with "\# seats left" notification capability; and a true membership program with automated renewal notices. > > Our experience has been very positive. We were up and running with this database very quickly - the onboarding time was much shorter than competitors, and both learning resources and support have been great for existing and new staff. While no solution does everything we want the way we want it, this has really supported our small staff in building a much stronger development program. ----- ### "Great basics, but communucation tools lacking or are too generic" — 3.0/5 > **Cass** | *27 January 2021* | Nonprofit Organization Management | Recommendation rating: 6.0/10 > > **Pros**: The client database is straightforward and easy to use. The fields are intuitive and you can adapt or add per your own needs. Screen layout when searching can be tough because of long rows but pulling up individual contacts is easy. I love that you can copy data right from the viewing screen without having to open the editable contact. The help features are user friendly and usually address the most common problems. I like that there are videos as well as written materials on various topics. > > **Cons**: The communication tools are sorely lacking. Email, letters, and forms are way too basic and challenging to edit. There does not seem to be a feature allowing you to change line spacing within a form or in the Automated Task Manager. In addition, I had to keep canceling the project and restarting because after one attempt to edit an ATM task, the system won't let you make additional edits. You have to start over. The emails come out looking like you emailed directly from your email provider. You are limited to one image insert, they are hard to edit, and you cannot add a form directly into the email. I have yet to send out an email from DonorSnap because it looks so pedestrian and ... boring. We are still using MailChimp for its visual features, which of course defeats the purpose. The forms are "okay" but come out looking like a child made them. Totally lackluster, but functional. I'll be honest: I am embarrassed to send out communications and put the forms on our website. If we leave DonorSnap for another product, it will because of the generic communication tools. The query tools used in creating tasks are not intuitive. If it weren't for the help videos I would never be able to implement these. > > Sales, data transfer, and workshops have been good. I feel like the staff does its best to fully answer questions and solve problems. But with the overall limitations of the communications functions, there's only so much they can do. ----- ### "Good bang for the buck" — 5.0/5 > **Meredith** | *23 April 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Great and speedy customer support, easy to use, lots of useful tutorials available, and the integration with QuickBooks is a plus. So glad it's user friendly without a ton of complicated keystrokes or steps required. > > **Cons**: Wish it had more features as an all-around CRM, such as event planning and auction management. EventSnap and AuctionSnap add-ons do not quite offer enough functionality. ----- ### "Happy DonorSnap Customer" — 5.0/5 > **Cindy** | *18 March 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: I find it easy to use most features. As a DonorSnap user for over six years, I have also been pleased to see that they have continued to add features without significant increases in cost. Our organization has grown and DonorSnap continues to meet our needs. > > **Cons**: I don't find Data Miner Platinum to be as intuitive as I'd like for a non-tech person. It is helpful that a wide variety of product training is available and the support staff have been very responsive anytime I've needed to contact them (rarely). > > The overall experience has been great. I recommend taking advantage of the training (both live and recorded prior topics). My organization is small with a development staff of one; but, I like that the software allows for multiple users. There are features we don't use that I imagine are very helpful to other customers. ----- Page: 1 / 18\ Next: [Next page](https://www.softwareadvice.com.au/software/2048/donorsnap?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/2048/donorsnap) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data