--- description: Review of Shake Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Shake | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/4318/issue-tracking/software) > [Shake](/software/207508/shake) # Shake Canonical: https://www.softwareadvice.com.au/software/207508/shake Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/207508/shake?page=2) > Shake helps mobile and web development teams know if a build is actually safe to ship, backed by real device data instead of guesswork. Ideal user: Product, QA, and engineering teams working across iOS, Android, React Native, Flutter, and the web, from early-stage startups shipping fast to larger organizations running structured release cycles. Teams already juggling scattered tools, screenshots in Slack, or vague email reports typically switch to Shake to centralize bug and crash data in one place, tied directly to actual releases. Shake also fits teams that want testers, QA, or even non-technical staff to report issues without needing developer tools or access to logs. Unique benefits: Every bug, crash, or feedback report submitted through Shake arrives with 50+ data points captured automatically from the real device it happened on, including screenshots, screen recordings, console and network logs, repro steps, device model, OS version, connectivity, and battery status. That means developers spend less time chasing testers for more context and more time fixing the actual issue. Crash reporting includes full stack traces and session context leading up to the crash, so regressions get caught early instead of after they reach users. The Releases module rolls all of that real-device data into a release health score built from several metrics, giving teams a clear, evidence-based signal on whether a build is ready to go out or needs another look first. Reports can be customized to a team's specific needs: custom user data fields, custom intake forms, sensitive data protection, and branded in-app reporting flows. Rules automatically route, prioritize, and assign incoming reports so nothing falls through before a release. One-click integrations with Jira, Slack, and Trello keep everything flowing into the tools a team already uses, and Shake's own MCP server lets AI coding agents query bug and release data directly. A free Chrome extension also lets anyone report bugs on any website with no code required. Plans scale from small teams to larger organizations, with seat and app limits that grow accordingly, and custom options available for teams with specific data retention or scale needs. Support: Customers can reach the team through the Intercom chat bubble on the website or dashboard, by our support email, or by sending a bug report ticket directly through Shake itself. There's also a shared Slack community open to everyone. Organization and Enterprise teams get a dedicated private Slack channel and prioritized support. > > Verdict: Rated **5.0/5** by 29 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 29 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Shake Technologies ## Commercial Context - **Starting Price**: USD 0.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Free - for indie developers and everyone who wants to try Shake: $0 - forever. Premium - for most app companies and app development studios: $200/month (billed annually). Organization - for big app agencies and companies with complex apps: $420/month (billed annually). - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, French, German, Hungarian, Italian, Japanese, Korean, Latvian, Polish, Portuguese, Russian, Spanish, Thai, Traditional Chinese, Turkish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Assignment Management - Backlog Management - Bug Tracking - Bug/Issue Capture - Chat/Messaging - Collaboration Tools - Commenting/Notes - Customisable Branding - Customizable Fields - Customizable Reports - Dashboard - Feedback Management - Issue Auditing - Issue Management - Issue Tracking ## Integrations (8 total) - Asana - Azure DevOps - ClickUp - GitHub - Jira - Slack - Trello - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Issue Tracking Software](https://www.softwareadvice.com.au/directory/4318/issue-tracking/software) ## Related Categories - [Issue Tracking Software](https://www.softwareadvice.com.au/directory/4318/issue-tracking/software) - [Bug Tracking Software](https://www.softwareadvice.com.au/directory/4721/bug-tracking/software) ## Alternatives 1. 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Compared to Crashlytics, for example, the reports are so much more useful and descriptive — including a whole history of what actions the user took up to that point, logs, and metadata. > > **Cons**: There's not that much to remark on. The few times we did have questions, their customer support helped us straight away. > > Shake has allowed us to gain real insight into real issues our users were having during our beta phase, then later during QA. Rather than spending weeks to try and figure out what went wrong, we're right on top of things and have fixes out in no time. ----- ### "One of the best bug reporting tool that saves countless hours of dev time" — 5.0/5 > **Divyanshu** | *7 August 2021* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Shake helped us upgrade our existing bug reporting process to a whole new level. Thanks to its easy-to-use bug reporting product, we managed to squash more bugs than ever before, resulting in a much more stable app. A must-have for any mobile development team, and great integration with Jira and Slack\! > > **Cons**: There’s nothing I currently don’t like about this software > > Shake is easy to use and helps us better understand each incoming bug report, even the most complex ones. It became a vital part of our quality assurance process. ----- ### "Easy to implement, stable (no maintenance) and exceptional customer support" — 4.0/5 > **Michael** | *10 September 2021* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: It's easy to setup and once it runs it doesn't need any maintenance support. The UX is very intuitive and our users love the shake-to-report functionality and the annotations they can draw onto the screenshots. > > **Cons**: Nothing really. We have one issue with our integration into ClickUp, but it isn't a deal breaker. > > Their team is exceptional when it comes to customer support. The customers' needs are taken very seriously and even their \[SENSITIVE CONTENT\] gets his hands dirty to help them. ----- ### "Great product, great support." — 5.0/5 > **Smiljan** | *29 September 2021* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Easy to use. Helps us understand users complex bug reports. > > **Cons**: There were some minor issues along the way. But support team is amazing, so that was sorted really fast. Nothing to complain. > > We were searching for an alternative solution to our used software. At that point allot of other solutions were too expensive or too complicated to use. After running a free trial, we decided to go with a payed plan. Main reason was the dashboard that gave us detailed infos to fix issues that users reported. And also simplicity of the bug reporting controller used in our apps. They have a very good responsive support team that takes care of you if you need any help. ----- ### "The best 'shake to report' software we found, with incredible customer support" — 5.0/5 > **Elizabeth** | *8 November 2021* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: It was so reasonably priced with great and fair upscaling bands. We had regular check ins with \[SENSITIVE CONTENT\] who could not have been more helpful and we gathered a great deal of immediate data that we used regularly thereafter that we would not have had a chance to gather had it not been for Shake. We would definitely have continued with Shake if our project had continued to a customer trial as planned. > > **Cons**: There was nothing we didn't like at the stage we were using it at ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/207508/shake?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/207508/shake) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data