About Slack

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics. Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues. Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop. Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.
Slack Software - Slack Action Items
Slack Software - Slack Channels
Slack Software - Slack Conversations
Slack Software - 4
Slack Software - Slack Video/Voice Conferencing
Slack video
Slack Software - Slack Action Items - thumbnail
Slack Software - Slack Channels - thumbnail
Slack Software - Slack Conversations - thumbnail
Slack Software - 4 - thumbnail
Slack Software - Slack Video/Voice Conferencing - thumbnail

Slack pricing

Slack has a free version and offers a free trial. Slack paid version starts at USD 8.00/month.

Starting Price:
USD 8.00/month
Pricing Details:
Slack is available across three premium tiers with pricing based per user per month, outlined below: Standard Plan: $6.67/user/month (billed annually) or $8.00/user/month (billed monthly) Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details
Free Version:
Yes
Free trial:
Yes

Alternatives to Slack

Microsoft Teams

Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features... Learn more

Google Meet

Google Meet is a video conferencing app. It is the business-oriented version of Google's Hangouts platform and is... Learn more
Trello is a visual collaboration tool for planning tasks and projects. While commonly used by agile software development... Learn more

WhatsApp

WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer... Learn more

Basecamp

Basecamp is a real-time communication tool that helps teams stay on the same page; it’s less for traditional project... Learn more
Asana helps teams orchestrate their work—from daily tasks to strategic initiatives. With Asana, teams are more... Learn more

Slack Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 20,401 View all reviews
Anastasia P.
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 22/12/2021

Great communication & cooperation tool

I love it.

Pros

It's really easy to use and has amazing features. Especially when working in a big team or remote, you still feel connected. You can easily turn off notifications to get in to your focus mode and also share your status with your coworkers, if you're OOO, afk or currently in a meeting etc. Everything is very informal, so you don't lose time writing emails internally. You usually get answers really quick, especially when you post them in a channel and ask a whole team. Very good for feedback and open discussions.

Cons

I recommend to setup some Slack guidelines in your office, so you don't get disturbed by notifications. But usually those can be adjusted pretty easy in the settings. I would love it to have a better conferencing tool, where you can have meetings with several people in a closed meeting room, without having to create new groups. But otherwise this tool is amazing!

Verified Reviewer
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 15/12/2021

Slack Review

I love using slack with other instructors and with students. You can individually talk to people simultaneously along with writing things in channels and in different workspaces. Notifications are easy to respond to but not easy to customize.

Pros

I love that slack allows you to have different channels so that you can categorize different topics into different channels and keep conversations and files organized. I also like that you mention people so they get notified to look at a thread or a post. The web and mobile versions are actually the same, so makes transitioning easy.

Cons

I do not like that you can't turn off notifications for particular channels and even particular workspaces. It is either all on or all off. You cannot have more than 5 files or links in one post, so that is sometimes annoying when sharing things and collaborating with others.

Alternatives Considered

Microsoft Teams

Reasons for Switching to Slack

Slack does not cost as much and it is easy to learn.
Verified Reviewer
  • Industry: Education Management
  • Company size: 501-1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
2
Customer Support
4

3
Reviewed on 06/01/2022

Slack - more to be desired

I'm not the biggest fan of slack. I don't enjoy having to go to multiple different channels to get different announcements but I suppose it's better for organization for larger projects and organizations. I found it kind of difficult to use and had some trouble understanding it. Also to get older messages I had to do a lot of scrolling.

Pros

- Good for file sharing and communication
- Easy direct messaging
-Like the reminders and alerts

Cons

- Not the easiest to use overall
- Not very compatible with phone on a browser
-The channels are confusing for inexperienced users

Dayna D.
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/11/2021

Slack is great for remote teams!

This tool has helped us communicate as a team. It has helped us restore some type of "culture" in a remote workforce.

Pros

We love that you can see when teammates are in a meeting. Set up away notifications. Sync to our calendars. The newly added scheduled message feature is great so we can send messages within business hours (especially when someone is working outside of typical hours)

Cons

There isn't really much to not like. I haven't had many issues with the tool not performing but, occasionally the call feature can be a little buggy. (does not happen very often)

Alternatives Considered

Microsoft Teams

Reasons for Choosing Slack

Google was just not able to meet all the demands we had as a team.

Switched From

Google Meet

Reasons for Switching to Slack

We felt that Slack met more of the needs and had more options for integrations we wanted to utilize
Verified Reviewer
  • Industry: Internet
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
3
Ease of Use
4
Customer Support
0

4
Reviewed on 26/11/2021

Slack Gets the Job Done

Pros

For anyone used to hangouts, MS Teams, or just plain old text messaging, Slack is easy to adopt and begin using for communication and collaboration.

Direct messaging others is as simple as adding '@' before their username, and when you create a conversation with multiple people, they're automatically saved as a group you can instantly ping at any time. Conversations with multiple replies are rolled up into threads to keep the message board clean. And, Slack allows you to communicate with outside companies (i.e., vendors, agencies), as long as they use Slack, as well. It's such a timesaver vs. email!

Slack also seamlessly integrates with a plethora of collaboration and organizational apps like Google Calendar, Clockwise and Zoom. So, seeing your daily schedule, sharing your status, and your availability to reply to others, etc. are all handled automatically. And, you can start a Zoom meeting with one shortcut and invite others instantly.

And, for file management, attachments are easy to add, preview and fully display.

Cons

Slack uses shortcuts to fire certain apps or actions. This approach is great if you're used to thinking in code. But, for anyone that isn't, it may be a lot to learn so many different shortcuts and could possibly cause some users to miss out on Slack's more powerful features.

The same goes for Slack markdown in general. There are some great templates to add greater usability to Slack posts. However, they require using and editing Slack markdown, which basically is easiest done in the markdown builder tool and then pushed back into Slack. The markdown code itself is straightforward. But, for teams that don't code (and honestly may not need to code), it's a missed opportunity for them to do more with Slack.

Related categories