---
description: Review of Noibu Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Noibu | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Website Monitoring Software](/directory/4550/website-monitoring/software) > [Noibu](/software/208732/noibu)

# Noibu

Canonical: https://www.softwareadvice.com.au/software/208732/noibu

> Noibu is the leading ecommerce analytics and monitoring platform, built to surface what matters most across the customer journey, from errors and performance gaps to experience insights that influence conversion.

By surfacing end-to-end shopping data, session replays, and full technical context, Noibu makes it easy to understand what’s happening on your site, why it’s happening, and what to do next.

Noibu helps ecommerce teams detect and prioritize conversion-blocking issues automatically. Using AI and expert verification, teams can focus on fixing what has the greatest impact on customer experience and revenue.

With session replay, teams can see friction through the eyes of their customers, identify frustration signals, and trace blockers to their root cause.

Performance monitoring provides visibility into site speed, interactivity, and visual stability using real user data, helping teams understand how performance gaps affect conversion.

Noibu also delivers complete technical context, including stack traces, HTTP request and response data, browser and OS breakdowns, and page lifecycle events, so teams can pinpoint root causes and resolve issues faster.

Release monitoring allows teams to automatically track how deployments affect errors, performance, and overall site health, making it easier to validate changes and ship with confidence.

Page analysis adds behavioural insight with heat maps, scroll maps, and page-level diagnostics, helping teams understand how customers engage with their site and where they drop off.

Noibu integrates with tools like Jira, GitHub, GitLab, Jenkins, and Slack to support existing workflows and accelerate resolution across product, engineering, and support teams.
> 
> Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Noibu Technologies
- **Founded**: 2017

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia and Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cuba and 69 more

## Features

- API
- Activity Tracking
- Alerts/Notifications
- Email Alerts
- Event Logs
- For Websites
- Issue Management
- Issue Tracking
- Mail Server Monitoring
- Performance Management
- Performance Metrics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Server Monitoring
- Transaction Monitoring
- Trend Analysis
- Uptime Reporting
- Visitor Tracking

## Integrations (2 total)

- Jira
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Website Monitoring Software](https://www.softwareadvice.com.au/directory/4550/website-monitoring/software)

## Related Categories

- [Website Monitoring Software](https://www.softwareadvice.com.au/directory/4550/website-monitoring/software)
- [eCommerce Software](https://www.softwareadvice.com.au/directory/4340/ecommerce/software)

## Alternatives

1. [New Relic](https://www.softwareadvice.com.au/software/142684/new-relic-one) — 4.5/5 (195 reviews)
2. [Smartlook](https://www.softwareadvice.com.au/software/172537/smartlook) — 4.7/5 (136 reviews)
3. [NinjaOne](https://www.softwareadvice.com.au/software/349671/ninjarmm) — 4.7/5 (282 reviews)
4. [Site24x7](https://www.softwareadvice.com.au/software/360425/site24x7) — 4.7/5 (344 reviews)
5. [ManageEngine Applications Manager](https://www.softwareadvice.com.au/software/359879/manageengine-applications-manager) — 4.6/5 (256 reviews)

## Reviews

### "Game changer" — 5.0/5

> **Kinza** | *7 July 2020* | Textiles | Recommendation rating: 10.0/10
> 
> **Pros**: It's one of a kind, surpasses what a web manager can do to monitor bugs and errors. Can save lost sales at checkout, and be a great tool to enhance UX since we can see where customers have a hard time or exit during their experience.
> 
> **Cons**: Would be great to get a weekly report categorized by level of importance.
> 
> It's great, the team behind it is strong, efficient and clear minded. Customer service is way above average in their field. They understand our needs and always there to give relevant advise in our evolution.

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### "Best eCommerce Error Monitoring Software" — 5.0/5

> **Laura** | *7 July 2020* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use is incredible. It takes less than 10 minutes to deploy, and the dashboard clearly identifies which errors are impacting revenue and customer experience. I've never found a tool that has been this impactful to the success of my clients' eCommerce sites.
> 
> **Cons**: I didn't know a software platform like this existed, so every feature has been useful so far.
> 
> The entire experience with Noibu has been amazing. Their platform was able to quickly provide the development team with prioritized errors that impacted revenue, and the team has been wonderful to work with\!

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### "Fruits & Passion / Magento" — 4.0/5

> **Antoaneta** | *9 July 2020* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: stats, errors categorization, samples, search sessions
> 
> **Cons**: sorting, reports, enable search parameters  within specific group / type of error ID, enable issue management at the sample level (when pin sample of the issue)
> 
> great tool, helpful for any aspect related to necessary improvements for better customer shopping experience

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### "Great insights into customer journey issues that impact revenue" — 5.0/5

> **Dan** | *20 September 2022* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Estimate of revenue lost per issue, video playback of user journeys, itemised events
> 
> **Cons**: There was nothing I did not like about this software.
> 
> Customer on-boarding and support is very good, cost is quite high.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/208732/noibu)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/ecommerce/noibu-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/208732/noibu> |
| en-GB | <https://www.softwareadvice.co.uk/software/208732/noibu> |
| en-IE | <https://www.softwareadvice.ie/software/208732/noibu> |
| en-NZ | <https://www.softwareadvice.co.nz/software/208732/noibu> |

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