--- description: Review of WellSky Long-Term Care Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: WellSky Long-Term Care | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Nursing Home Software](/directory/4690/nursing-home/software) > [WellSky Long-Term Care](/software/208942/netsolutions) # WellSky Long-Term Care Canonical: https://www.softwareadvice.com.au/software/208942/netsolutions Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/208942/netsolutions?page=2) > WellSky Long-Term Care (formerly Experience Care) is a comprehensive EHR platform for skilled nursing, continuing care retirement communities, assisted \& independent living, and intermediate care. Built specifically for the unique settings within long-term care, our innovative solutions \& services are designed to streamline operations, enhance the quality of care provided, and improve the overall well-being of residents, all while maximizing efficiency and lowering costs. WellSky Long-Term Care offers a cutting-edge suite of solutions and services to help you deliver the best possible experience for your residents while streamlining your operations, including: An EHR – Automate processes, learn more about your residents, and save your CNAs and nurses from having to spend too much time behind their screens. Financial management – Streamline all financial processes and get ahead of the competition with the financial tools and data you need to make better decisions. Revenue cycle management – Maximize reimbursement and optimize your cash flow with technology that streamlines the billing process, saving you time and money. Revenue cycle services – Let the WellSky revenue cycle experts help you gain timely, compliant, and accurate billing to maximize cash flow, help ensure revenue integrity, and reduce staffing challenges, training, and costs. A referral portal – Automate communication between referral partners and streamline the intake process, making it easier to grow your census An interoperable data exchange platform – Get fast and secure access to critical information with a data exchange platform that integrates with your EHR platform > > Verdict: Rated **4.8/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 20 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: WellSky - **Location**: Lenexa, US - **Founded**: 1969 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Admissions Management - Alerts/Escalation - Alerts/Notifications - Assessment Management - Billing & Invoicing - CNA Tracking - Care Plan Management - Charting - Claims Management - Client Management - Clinical Care - Communication Management - Contact Management - Customisable Forms - Customizable Reports - Customizable Templates - Data Capture and Transfer ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Nursing Home Software](https://www.softwareadvice.com.au/directory/4690/nursing-home/software) ## Related Categories - [Nursing Home Software](https://www.softwareadvice.com.au/directory/4690/nursing-home/software) - [Hospital Management Software](https://www.softwareadvice.com.au/directory/4733/hospital-management/software) - [Assisted Living Software](https://www.softwareadvice.com.au/directory/3950/assisted-living/software) - [Electronic Medical Records Software](https://www.softwareadvice.com.au/directory/8/electronic-medical-record-software/software) - [Long Term Care Software](https://www.softwareadvice.com.au/directory/4533/long-term-care/software) ## Alternatives 1. [ECP](https://www.softwareadvice.com.au/software/448947/ecp-ehr) — 4.7/5 (152 reviews) 2. [SNF Metrics](https://www.softwareadvice.com.au/software/426724/snf-metrics) — 4.7/5 (41 reviews) 3. [Eldermark](https://www.softwareadvice.com.au/software/344899/eldermark) — 4.6/5 (37 reviews) 4. [Senior Living Core Platform](https://www.softwareadvice.com.au/software/112728/senior-living-core-platform) — 4.7/5 (63 reviews) 5. [Curenta Assisted Living Software](https://www.softwareadvice.com.au/software/516473/Assisted-Living-SaaS) (0 reviews) ## Reviews ### "Best Long Term Care Program overall\!" — 5.0/5 > **TRINA** | *1 July 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The support staff is always fast to reply and explains the issue when needed. I can call or email whenever I have an issue. > > **Cons**: I really can't complain about the program. It is the best Long Term Care program with the best support staff. > > I have been using Wellsky for many years. In a Long Term Care Facility.Although now we are an Assisted Living facility and not a Long Term Care Facility, I still choose to use Wellsky. ----- ### "Clinicians view of NetSolutions" — 5.0/5 > **Mary** | *11 August 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: There are many things I like about the software. The ease of navigation that has been applied over the years with upgrades. The integration with the pharmacy so that physician orders can be electronically sent. The constant improvements in both NetSolutions and Point of Care. The fact that the developer team is always on top of the CMS changes in both the Clinical and Billing areas. I also like the ease of contacting customer support and the quick response times. Also love the eDocs feature so there is no hunting for paper any longer. > > **Cons**: One thing I feel could be improved is the resident selection in the reports are. They are not all the same and some require lots of 'clicking' just to choose a resident. Also for instance in the MDS; you can tab to the next question, but at times when you tab it goes to the top of the page instead of the next area. This can become time consuming. The least amount of 'mouse work' that can be done is truly a time saver\! ----- ### "Excellent Customer Service" — 4.0/5 > **Cheryl** | *22 June 2021* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: It is easy to use once you have learned it. > > **Cons**: Too many in and outs. You have to log in then go to reports then go to progress notes choose a resident, choose type of note choose the date then print. Better to be able to pick the resident and have the full dashboard available right there old notes new notes, orders all right there no need to go back and forth. > > Excellent Customer Service. The most important aspect of any program is to be able to get help when you need it. That is what has pressed me the most. ----- ### "Clinical Risk and QA Manager" — 4.0/5 > **Kim** | *3 September 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The ease of working with the team to tailor the program to our homes needs has been wonderful for our staff. > > **Cons**: Some of the areas in the program are smaller sections, it can sometimes be hard to see when charting or looking something up. > > It has been a great experience. The team is easily accessible for any issues that arise at our homes. ----- ### "Awesome Customer Service" — 5.0/5 > **Christie** | *28 May 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The assistance that I receive when I email \[sensitive content hidden\]. She calls and helps me understand what I need to know before she ends the call > > **Cons**: I have been shown the digital manual, but I would really like a hard copy so I can write notes in it. > > I wish that my workplace would use WellSky to its full potential. I would love to use it more for charting than the registration and billing. Hopefully one day that will come true\! ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/208942/netsolutions?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/208942/netsolutions) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data