---
description: Review of FacilityBot Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: FacilityBot | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [CMMS Software](/directory/441/web-based/software) > [FacilityBot](/software/209263/facilitybot)

# FacilityBot

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> FacilityBot is an award-winning cloud-based solution that helps businesses across the facilities management industry design, deploy and manage automated chatbots to handle client interaction, file sharing, maintenance, procurement and other operations. The application lets organizations interact with clients using a variety of messaging applications including Telegram, WhatsApp, Line, Facebook Messenger, Slack, Microsoft Teams, and more.

FacilityBot offers various features like surveys, configurable workflows, asset QR code scanning, automated FAQ responses, audit trails, visitor management, data analytics, document management, field service management and more. Pricing includes monthly and annual subscriptions and support is provided via email, a knowledge base and other online measures.
> 
> Verdict: Rated **4.6/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: FacilityBot

## Commercial Context

- **Starting Price**: USD 30.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Australia, Bahrain, Belgium, Canada, Denmark, Egypt, France, Germany, Hong Kong SAR China, Indonesia, Israel, Italy, Japan, Kuwait, Luxembourg, Macao SAR China, Malaysia, Netherlands, New Zealand, Norway and 17 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Asset Lifecycle Management
- Asset Tracking
- Audit Trail
- Automated Scheduling
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Calendar Management
- Calibration Management
- Compliance Management
- Cost Tracking
- Document Management
- Document Storage
- Equipment Maintenance
- Equipment Tracking
- Facility Scheduling
- Historical Reporting

## Integrations (2 total)

- Microsoft Teams
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [CMMS Software](https://www.softwareadvice.com.au/directory/441/web-based/software)

## Alternatives

1. [Limble](https://www.softwareadvice.com.au/software/34626/limblecmms) — 4.8/5 (738 reviews)
2. [MaintainX](https://www.softwareadvice.com.au/software/116409/maintainx) — 4.8/5 (1005 reviews)
3. [CleanMyMac](https://www.softwareadvice.com.au/software/269994/cleanmymac-x) — 4.7/5 (269 reviews)
4. [Fracttal One](https://www.softwareadvice.com.au/software/413016/fracttal) — 4.6/5 (1773 reviews)
5. [Maintenance Connection](https://www.softwareadvice.com.au/software/1781/maintenance-connection-facilities-management) — 4.4/5 (443 reviews)

## Reviews

### "The Best Integrated Facility Solution" — 5.0/5

> **Verified Reviewer** | *10 August 2021* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Facilitybot is a one stop solution that integrates and automates different elements of facility management into one synchronised platform. \[SENSITIVE CONTENT\] and team have been improving the solution and adding in new features which enhances the user experience to the next level\!
> 
> **Cons**: The chatbot will only broadcast campaigns to existing chatbot users.

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### "Very useful system, with tremendous costumer support" — 5.0/5

> **Mostafa** | *27 October 2024* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: - Friendly to use
- Support most of business requirements 
- On-time costumer support.
- Cover SLA and many communications channels.
> 
> **Cons**: Need to simplify more creating maintenance tickets through email
> 
> Very useful system, amazing solution for Facility Management portfolio

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### "Best Facility management  tool" — 3.0/5

> **Mark** | *26 January 2022* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use of facility bot make it easy for users to use and submit defects
> 
> **Cons**: The learning curve to setup the facility bot can be a bit steep

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### "Enhancing Workplace Efficiency Through Smart Automation" — 4.0/5

> **dhayanidhi** | *7 October 2025* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: FacilityBot offers excellent automation and real-time tracking features that streamline facility issue management. The centralized dashboard and quick notifications make coordination between teams much smoother.
> 
> **Cons**: While the platform performs well overall, certain reports and analytics could be more detailed. Additionally, integrating with other internal systems sometimes requires manual effort.
> 
> The overall experience with FacilityBot has been positive. It simplifies facility management and provides good visibility into daily operations. However, there’s scope to improve customization and reporting features to better align with organizational workflows.

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### "Great product" — 5.0/5

> **Vamsi** | *24 May 2024* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: One stop solution for our facilities management needs including asset management, asset tracking and visitor management among other key features
> 
> **Cons**: The plans are on the higher side of our expectations

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/209263/facilitybot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/cmms/facilitybot-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/209263/facilitybot> |
| en-GB | <https://www.softwareadvice.co.uk/software/209263/facilitybot> |
| en-IE | <https://www.softwareadvice.ie/software/209263/facilitybot> |
| en-NZ | <https://www.softwareadvice.co.nz/software/209263/facilitybot> |

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