About Epos Now

Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including general ledger, purchase orders, and payroll processing. Epos now is cloud-based, and compatible on Windows, Mac, Android, and iPad. Hardware can be purchased directly through Epos Now, or through a third party vendor of choice. Epos Now is used by retailers in a variety of industries, including apparel, furniture and home décor, grocery, sporting goods shops, and many more. The POS module includes electronic scale integration, barcode and credit card scanners, a staff time clock, age verification, and the ability to discount items or void transactions. The inventory application helps keep track of purchase orders, inventory reports, the supplier database, and more. Epos Now will also migrate all customer data, products, and stock data to the new system as part of the implementation process.
Epos Now Software - Home screen
Epos Now Software - Restaurant POS
Epos Now Software - POS order
Epos Now Software - Show tenders
Epos Now Software - Passcode
Epos Now video
Epos Now Software - Home screen - thumbnail
Epos Now Software - Restaurant POS - thumbnail
Epos Now Software - POS order - thumbnail
Epos Now Software - Show tenders - thumbnail
Epos Now Software - Passcode - thumbnail

Epos Now pricing

Epos Now has a free version and offers a free trial. Epos Now paid version starts at USD 39.00/month.

Starting Price:
USD 39.00/month See pricing details
Free Version:
Yes
Free trial:
Yes

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Epos Now Reviews

Feature rating

Value for Money
3.4
Functionality
3.6
Ease of Use
3.7
Customer Support
3.4
5 reviews of 304 View all reviews
Wojciech
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 21/07/2018

Excellent POS system for various types of business, expecially hospitality ones

Pros

- great 24/7 support team
- elastic SAAS solution that can be customised for various business needs
- cloud-based solution that can work on any device and any operating system

Cons

- pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive
- As this is a massive provider, you might sometimes wait a long time for your new features to be implemented

Response from Epos Now

Hello Wojciech,

Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team.

We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases.

If there is anymore feedback you would like to add we would love to hear from you at [email protected]

Kind Regards,

Naiomi

Replied 24/07/2018
Anna
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/02/2020

Amazing

Great customer support, very easy to use brilliant for accountancy and amazing software

Pros

To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.

Cons

Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.

Alternatives Considered

Salon Tracker

Reasons for Switching to Epos Now

The financial side of it all the information it can gather Remote access having full control of your business on the move
Gary
  • Industry: Recreational Facilities & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
5
Ease of Use
5
Customer Support
1

5
Reviewed on 21/06/2022

You will have to pay a premium price for access their customer service

Last customer service agent I called kept trying to get me to pay $69 per month in order for him to help me.

Pros

easy to add products and keep track of sales

Cons

Just added a new computer to my pos system. But I need to have the drivers for the epos printer I purchased. Owned this system for 3 years and they will not help you in a pinch unless you pay $69 per month for their customer service. Be aware this system will not be their advertised $39 per month. More like $118 per month

Verified Reviewer
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 16/06/2022

Appalling Company - AVOID at all costs. 6 Months of Hell

Literal hell for 6 months. We couldn't wait to move to a new supplier who was actually competent.
Research this company very carefully and ask to see their community forum before joining.

Pros

It's pretty. That's about it. Apart from looking nice the functionality is poor.

Cons

Everything.
Sales reports are incorrect all the time, cash up was wrong on a daily basis (not due to human error).
Support is practically non existant. Whatsapp support might reply in 3-4 weeks if you're lucky. Phone support aren't trained so can't help solve issues.
Higher management try to blame your equipment rather than their system.
Slow and Laggy, took over 5 minutes to log in some times and button presses wouldn't register half of the time.

Just generally and awful system.

Alternatives Considered

Square Point of Sale

Reasons for Switching to Epos Now

It seemed to have better functionality.
Crystal
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 08/11/2019

A great tool for any business

This software has made my book keeping a thousand times easier.

Pros

I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.

Cons

Slow to load and could have better options for integrating rewards and gift certificates.

Alternatives Considered

Lightspeed Retail

Reasons for Switching to Epos Now

The price was right and the reps were very helpful and informative.

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