About Epos Now

Epos Now pricing
Epos Now does not have a free version and does not offer a free trial. Epos Now paid version starts at $139.00/one-time.
Alternatives to Epos Now
Epos Now Reviews
Feature rating

- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Excellent POS system
Excellent
Support on the telephone brilliant.
Pros
Customisable
User friendly
Stable system
Cons
Back office system not always easy to understand.
Alternatives Considered
SumUp Point of SaleReasons for Switching to Epos Now
Initial cost Ongoing costs Support The look of the product- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Epos Now Review
We are really happy with our Epos Now Terminal.
Pros
Epos Now stands out for its user-friendly interface, robust inventory management, and seamless integrations. Its cloud-based design ensures flexibility, while excellent customer support makes it a reliable choice for my business
Cons
Unable to take card payments vis telephone.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
DO NOT USE EPOSNOW
Absolutely disgusting. Has caused me the most stress this year than anything else.
Pros
The low eftpos percentage rate. Sucked me in. Not worth the stress EposNow has caused me at all.
Cons
Double charged me for 3 months despite me telling them each month that this was happening! Then it took MONTHS to recieve back, after hours on the phone and many emails sent. THEN they illegally charged me ANOTHER TIME and I am STILL waiting for this refund! The people on the phone can’t ‘authorise anything’ and have to send it through to a “manager” who you cannot speak to, and who does not approve refunds for months and months and months. No one can tell you what’s going on.
Response from Epos Now
Dear Kendyl,
We are truly sorry to hear about the ongoing issues you’ve experienced with overcharging and the stress it has caused. This is not the standard of service we aim to provide, and we understand how frustrating it must be to feel ignored and left without clear communication.
We regret that your refund has been delayed, and we want to resolve this as soon as possible. Unfortunately, we were unable to locate your account with the details provided. To help us investigate this matter urgently, please email us at [email protected] with your account information. We’ll prioritize reviewing the overcharges and work towards ensuring a swift resolution.
Thank you for sharing your experience, and we look forward to resolving this for you.
Thanks again for your share,
Epos Now
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Do not purchase this do not go into contract with them. They do not hold up there of the...
I purchased now because I had used it at a prior business back when they first started out Company was great around this is been a nightmare. They do not return your calls. They do not take ownership of any mistakes. They’re billing doesn’t make sense as they say If they claim you, then they have no explanation of charges for why you would owe something Most horrible, horrible, horrible experience
Pros
I have no positive about the system Back before they become a bigger company they were actually good
Cons
Customer support will try to help, but the company does not take ownership of any of their mistakes and then they continue to try to bill you wo
amounts That makes no sense
Alternatives Considered
Square Point of SaleReasons for Switching to Epos Now
I chose them because I had to use them as I said prior, but I went to Square and it has been an amazing programResponse from Epos Now
Hello Brad V,
Thank you for taking the time to leave a review. I am sorry to read your comments and to learn about your experience to date.
We requested further details in order to locate your account with a view to resolving any outstanding issues, but unfortunately did not hear back from you and therefore could not validate your experience.
If you still wish to discuss your review, please feel free to reach out to me and my team directly at [email protected].
Thanks again for your share,
Epos Now.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Happy Epos
All been good so far, a few issues through out the years, but the ticket system works really well.
Pros
Easy to use.
Till software and card machine in one.
Cons
Sometimes updates create problems and i have to reset the machines which takes time.
Response from Epos Now
Dear Neil,
Thank you for your positive feedback! We’re so glad to hear that you find our system easy to use and appreciate the all-in-one solution. We also understand that occasional updates can cause some inconvenience, but we’re happy to know the ticket system has been effective for you.
If there’s anything else we can assist with, please don’t hesitate to reach out.
Thanks again,
Epos Now