--- description: Review of Bloomreach Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Bloomreach | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Data Management Software](/directory/4230/data-management/software) > [Bloomreach](/software/212011/bloomreach-experience-manager) # Bloomreach Canonical: https://www.softwareadvice.com.au/software/212011/bloomreach-experience-manager Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/212011/bloomreach-experience-manager?page=2) > We want to help you to make full use of our tools so that you're set up for winning from day zero. Bloomreach connects the dots between the core parts of the commerce experience to engage, inspire, and convert your customers for life. Welcome to true personalization— finally. Bloomreach focuses on the foundational elements of the commerce experience by putting core elements under the same roof, helping teams align and focus on today’s most important commerce goal: delighting and retaining the customer. Transformative commerce is fueled by personalization — content and products put in front of the right customer, at the right time. Bloomreach enables that level of personalization by combining the power of unified customer and product data with the speed and scale of AI-optimization, helping your brand deliver customer journeys so personalized, they feel like magic. > > Verdict: Rated **4.8/5** by 56 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 56 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Bloomreach - **Location**: Mountain View, US - **Founded**: 2009 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact Bloomreach for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English, French, German - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia and 57 more ## Features - 2-Way Messaging - A/B Testing - AI Writing Assistant - AI/Machine Learning - API - Abandoned Cart Saver - Access Control - Access Controls/Permissions - Account Based Marketing - Accounting Integration - Activity Dashboard - Activity Monitoring - Activity Tracking - Ad Optimization - Ad hoc Reporting - Advertising Management - Alerts/Escalation - Alerts/Notifications - Analytics - Application Management ## Integrations (78 total) - AWS Lambda - Alexa - Amazon S3 - Antavo - Bazaarvoice - BigCommerce - Brevo - Bynder - Cloudinary - Contentsquare - Crisp - Docusign - Dropbox Business - Ebay Magento Integration - Elastic Path ... and 63 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) ## Category - [Data Management Software](https://www.softwareadvice.com.au/directory/4230/data-management/software) ## Related Categories - [Data Management Software](https://www.softwareadvice.com.au/directory/4230/data-management/software) - [Personalisation Software](https://www.softwareadvice.com.au/directory/4276/personalization/software) - [Enterprise Search Software](https://www.softwareadvice.com.au/directory/4368/enterprise-search/software) - [AI Marketing Tools](https://www.softwareadvice.com.au/directory/4615/ai-marketing-tools/software) - [Content Management Systems](https://www.softwareadvice.com.au/directory/4543/cms/software) ## Alternatives 1. [Brevo](https://www.softwareadvice.com.au/software/18887/brevo) — 4.6/5 (3408 reviews) 2. [Mailchimp](https://www.softwareadvice.com.au/software/111921/mailchimp) — 4.5/5 (17572 reviews) 3. [MailerLite](https://www.softwareadvice.com.au/software/100595/mailerlite) — 4.7/5 (2256 reviews) 4. [ActiveCampaign](https://www.softwareadvice.com.au/software/5398/activecampaign) — 4.6/5 (2561 reviews) 5. [EmailOctopus](https://www.softwareadvice.com.au/software/132424/emailoctopus) — 4.8/5 (654 reviews) ## Reviews ### "Very user friendly and personalized" — 5.0/5 > **Javier** | *6 June 2023* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Bloomreach is a very user friendly platform. You'll easily create scenarios \& campaigns, set logics, edit templates and see the automated dashboards for each campaign. Also the support team is very fast and useful when you have any problem. > > **Cons**: Reports feature sometimes could be ver overwhelming and not that user friendly. > > Bloomreach is helping to automate all the campaigns related to the lifecycle of our clients. ----- ### "Incredibly powerful software, great design, great support" — 5.0/5 > **Verified Reviewer** | *19 April 2019* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: It is an incredibly well-designed and well-featured software. The scenario builder concept is brilliant and much of the user interfaces were accessible and not terribly daunting despite how feature-rich the software is. Their support team and account managers who we worked with were all fabulous, responsive, and knowledgable. > > **Cons**: Exponea is constantly developing and growing, which is great, but a con that comes with that is that some of the newer features would have kinks that needed to be worked out. However, they are always responsive to troubleshooting and putting in updates when needed. Just part of the territory of being on the cutting edge. ----- ### "All-in-one (almost) marketing platform" — 4.0/5 > **Verified Reviewer** | *3 March 2022* | Retail | Recommendation rating: 6.0/10 > > **Pros**: It's fairly easy to use. Offers a wide range of features, making some apps we've used before redundant. > > **Cons**: I feel that adding lots of new features is making the suite too complex for some use cases. Also, the pricing is now quite steep. ----- ### "Exponea" — 4.0/5 > **Verified Reviewer** | *10 December 2019* | Banking | Recommendation rating: 9.0/10 > > **Pros**: I use it daily. Mostly for analytical and reporting purposes. You can import data from many sources (brick-and-mortar branches, call centre, mobile app). We can approach the data directly through Google Big query with Power BI. Exponea has also Funnels, Flows where we can see the data in a graphic way and use it for example in Dashboard for a quick look. Also we use it for sending automated \& customised emails, creating weblayers which customise the website for particular users, integration with advertising systems Google Ads and Facebook ads. > > **Cons**: I encounter only one small issue and that is reporting abilities in Exponea interface (for example row limit 10 000 for the report or limited options for data visualisation) > > I am satisfied with this tool. It has many great feature (some of them we for now do not use but I believe we will integrate it soon and start using it) ----- ### "Exponea" — 5.0/5 > **Branislav** | *2 August 2016* | Marketing & Advertising | Recommendation rating: 9.0/10 > > With Exponea we are able to introduce to our customer their each individual consumer with its unique digital behavior, explore the real performance of Marketing Campaigns investments and use Automation to understand and drive unexplored sales potential. Using various analytical functions (segmentation, attribution, funnels and retention analysis) we are able to understand "what is happening in real time" and what needs to be done trough communication channels (SMS, email, layers…) to improve the sales performance for our customer. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/212011/bloomreach-experience-manager?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/212011/bloomreach-experience-manager) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data