--- description: Review of Bloomreach Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Bloomreach | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Data Management Software](/directory/4230/data-management/software) > [Bloomreach](/software/212011/bloomreach-experience-manager) # Bloomreach Canonical: https://www.softwareadvice.com.au/software/212011/bloomreach-experience-manager Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/212011/bloomreach-experience-manager?page=2) > We want to help you to make full use of our tools so that you're set up for winning from day zero. Bloomreach connects the dots between the core parts of the commerce experience to engage, inspire, and convert your customers for life. Welcome to true personalization— finally. Bloomreach focuses on the foundational elements of the commerce experience by putting core elements under the same roof, helping teams align and focus on today’s most important commerce goal: delighting and retaining the customer. Transformative commerce is fueled by personalization — content and products put in front of the right customer, at the right time. Bloomreach enables that level of personalization by combining the power of unified customer and product data with the speed and scale of AI-optimization, helping your brand deliver customer journeys so personalized, they feel like magic. > > Verdict: Rated **4.8/5** by 56 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 56 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Bloomreach - **Location**: Mountain View, US - **Founded**: 2009 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact Bloomreach for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English, French, German - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia and 57 more ## Features - 2-Way Messaging - A/B Testing - AI Writing Assistant - AI/Machine Learning - API - Abandoned Cart Saver - Access Control - Access Controls/Permissions - Account Based Marketing - Accounting Integration - Activity Dashboard - Activity Monitoring - Activity Tracking - Ad Optimization - Ad hoc Reporting - Advertising Management - Alerts/Escalation - Alerts/Notifications - Analytics - Application Management ## Integrations (78 total) - AWS Lambda - Alexa - Amazon S3 - Antavo - Bazaarvoice - BigCommerce - Brevo - Bynder - Cloudinary - Contentsquare - Crisp - Docusign - Dropbox Business - Ebay Magento Integration - Elastic Path ... and 63 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) ## Category - [Data Management Software](https://www.softwareadvice.com.au/directory/4230/data-management/software) ## Related Categories - [Data Management Software](https://www.softwareadvice.com.au/directory/4230/data-management/software) - [Personalisation Software](https://www.softwareadvice.com.au/directory/4276/personalization/software) - [Enterprise Search Software](https://www.softwareadvice.com.au/directory/4368/enterprise-search/software) - [AI Marketing Tools](https://www.softwareadvice.com.au/directory/4615/ai-marketing-tools/software) - [Content Management Systems](https://www.softwareadvice.com.au/directory/4543/cms/software) ## Alternatives 1. [Brevo](https://www.softwareadvice.com.au/software/18887/brevo) — 4.6/5 (3446 reviews) 2. [Mailchimp](https://www.softwareadvice.com.au/software/111921/mailchimp) — 4.5/5 (17604 reviews) 3. [MailerLite](https://www.softwareadvice.com.au/software/100595/mailerlite) — 4.7/5 (2259 reviews) 4. [ActiveCampaign](https://www.softwareadvice.com.au/software/5398/activecampaign) — 4.6/5 (2561 reviews) 5. [EmailOctopus](https://www.softwareadvice.com.au/software/132424/emailoctopus) — 4.8/5 (655 reviews) ## Reviews ### "Very user friendly and personalized" — 5.0/5 > **Javier** | *6 June 2023* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Bloomreach is a very user friendly platform. You'll easily create scenarios \& campaigns, set logics, edit templates and see the automated dashboards for each campaign. Also the support team is very fast and useful when you have any problem. > > **Cons**: Reports feature sometimes could be ver overwhelming and not that user friendly. > > Bloomreach is helping to automate all the campaigns related to the lifecycle of our clients. ----- ### "Bloomreach has been a great tool in getting us improving our system" — 5.0/5 > **Rebecca** | *5 April 2023* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I like the ease of use of the asset builder and the email builder. Scenarios as well are logically laid out and I have throughly enjoyed the course I have taken through Bloomreach Academy > > **Cons**: We currently have a data implementation issue, but I am not letting it get in the way of using the tool as much as I possibly can whilst it gets fixed in the background > > I am really enjoying it as a daily user, it makes my job a whole lot easier and I have learned a lot through it. ----- ### "All-in-one (almost) marketing platform" — 4.0/5 > **Verified Reviewer** | *3 March 2022* | Retail | Recommendation rating: 6.0/10 > > **Pros**: It's fairly easy to use. Offers a wide range of features, making some apps we've used before redundant. > > **Cons**: I feel that adding lots of new features is making the suite too complex for some use cases. Also, the pricing is now quite steep. ----- ### "Elegant, scalable and user friendly all-in-one Marketing Automation platform" — 5.0/5 > **Luis** | *29 May 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Speed despite volumes of data ingested. The solution is very elegant and once you are familiar with the way it works it is very easy to understand what is happening in the background and to visualise the behaviours for specific business scenarios > > **Cons**: That is a one-in-all solution for all Marketing Automation needs. If we had to select another setup this would mean purchasing different solutions to coer all the use cases of Bloomreach. Mainly the personalisation and real time use cases are not covered by other CDPs. > > Very competent technical and customer support team. They know what they are talking about beyond what their solution offers. Solution is on the pricy side, but is worth the investment considering the performance and range of use cases covered. Great GDPR compliance ----- ### "Bloomreach is the ultimate solution for our company\!" — 5.0/5 > **Yahor** | *26 September 2023* | Internet | Recommendation rating: 9.0/10 > > **Pros**: Bloomreach is a great tool and we are enjoying all of its capabilities and features. I love webhooks, it's an ultimate tool to do any kind of workaround. I appreciate the Q4 roadmap and can't wait to use the new features.Reporting is not black box which I love that I can set it up and counts with whatever data are important to our company. Visibility to the data results is so helpful. > > **Cons**: Simultaneously, Bloomreach is too complex which makes it difficult to focus on our efforts. SDK could support more apps for one instance. OOTB is not possible. We need to deal with the workaround and framework outline for integration. What I would improve on Bloomreach?There is a room for more parts where to implement jinja. For experienced users there are some limitations to be more free in instances management.For reporting - I wish I could download the dashboard and work with the data externally.We miss a storage possibilities for retrospective upload of datas for the system events. We want to rely on this more and it could be solved via environmental variables (profile and project attributes and conditions). ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/212011/bloomreach-experience-manager?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/212011/bloomreach-experience-manager) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data