About CareCloud

CareCloud Charts is an integrated electronic health recording (EHR) solution offering collective benefits of EMR, practice management and medical billing services. The solution helps physicians to streamline clinical operations and ensure paperless workflow. CareCloud Charts is an MU-certified EHR solution that provides comprehensive tools to provide better patient care and practice management. The detailed reporting feature tracks practice’s progress en route to Meaningful Use attestation. The solution offers prebuilt templates for prescription, reporting or billing which can also be customized as per the need of specialty, clinic or individual requirement. CareCloud's patient portal allows physicians to engage with their patients. Clinics can streamline their daily activities electronically, starting from patient application to final billing. CareCloud dashboard displays complete patient information, from their medical history to booked appointments on a single screen. Integrated with Charts, CareCloud provides a HIPAA-compliant telehealth platform, CareCloud Live, that utilizes real-time video calls to allow providers to engage with patients safely and effectively. Providers can manage their telehealth appointments efficiently and relieve administrative burdens with automated patient reminders. Practitioners can also manage their daily work and access patient records on their smartphones by installing the CareCloud mobile app on iOS devices.
CareCloud Software - Real-Time Patient Flows
CareCloud Software - Intelligent Task Management
CareCloud Software - Rapid Charting Capabilities
CareCloud Software - Meaningful Use Reporting
CareCloud Software - Create personalized profiles
CareCloud Software - Dashboard and reporting
CareCloud video
CareCloud Software - Real-Time Patient Flows - thumbnail
CareCloud Software - Intelligent Task Management - thumbnail
CareCloud Software - Rapid Charting Capabilities - thumbnail
CareCloud Software - Meaningful Use Reporting - thumbnail
CareCloud Software - Create personalized profiles - thumbnail

CareCloud pricing

CareCloud does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
N/A

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CareCloud Reviews

Feature rating

Value for Money
3.5
Functionality
3.5
Ease of Use
4
Customer Support
3.5
5 reviews of 100 View all reviews
John O.
  • Review Source
Value for Money
5
Features
0
Ease of Use
5
Customer Support
5

5
Reviewed on 20/04/2016

Caring With The Cloud

Care Cloud is an innovative EMR system that allows or practice, Westford Dermatology, to shorten our revenue cycle and maximize the financial growth of our practice without any of the paperwork.

Pros

This is a cloud based platform that is very easy to use, and the communication between the vendor and the client is great! They are very responsive and help alert us to problems before we even realize problems exist.

Cons

None at this time. I believe I am a hard client to please. I am also very price sensitive and Care Cloud continues to surpass my expectations, especially for the cost.

Sheila S.
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/11/2019

Practice Management System Partnership

We have used Care Cloud since 2010 and a lot of improvements since then. My staff and I have loved to use
this system since day 1. We never thought to try another system all these years.

Pros

it is most user friendly system I have worked with in over 30 years. The notes module and reporting are awesome ...

Cons

maybe Charts and some of the analytics are not what I would like

Alternatives Considered

MISys Manufacturing and Prime Suite

Reasons for Choosing CareCloud

We wanted to do our own billing in house and the previous company was total billing package

Reasons for Switching to CareCloud

CareCloud was Web based and the use was much more user friendly and the cost was the best factor
Jenah H.
  • Industry: Mental Health Care
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
2

5
Reviewed on 31/08/2021

Great layout! User friendly.

Overall, we had very little problems, so my frustrations with customer service were minimal. I would highly recommend this software to a more robust practice with mulitple providers, users, etc.

Pros

I loved the look of this software. They have created a platform that looks like the iPhone with bright colors and rounded app-looking options. I found that all my users were able to easily identify where things should be and did not have difficultly learning their way around the system. I also appreciate the "all-in-one" approach. Everything, anyone in our company could need was available within the software.

Cons

During my time as a user (2014-2017), I found the customer service process to be frustrated. You were required to create a 'case' online and could not get someone on the phone easily.

Rebecca H.
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

3
Reviewed on 23/05/2019

Reimbursement Specialist

At the end of the day...money is where it matters. Clean claims, timely submissions, prompt EDI tools and ability to communicate regarding outstanding A/R, CareCloud out of several software billing systems I have used throughout my 25 years has been hands down the most technically enhanced out there. We promote CareCloud to all our clients as we see them at the times of doors opening and or at a critical time in their practice where upgrading their software to keep current, current and close out older software that was hurting A/R rather than helping. A healthy A/R promotes growth in a practice and we have seen and assisted growing practices with excellent tools like CareCloud. Thank you

Pros

I work primarily in the collections module. Within my line of work I deal with all of the other modules to complete my investigation on a denial or no response claim. I enjoy the reporting analytics module to quickly determine a trending issue among our providers within date ranges and the sorting features are endless.

Cons

The hold feature on patient balances. The collection piece on patient collections are outdated. I can run a report, individually go in and place an account on hold but I cannot collectively take statements off hold. I would like patient collections to be updated.

Alex M.
  • Industry: Mental Health Care
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 19/08/2020

Overall great for group practice in mental health

Pros

Ease of use and how much can be easily tailored to your own preferences! Especially like the app where I feel I can always have access to information I need.

Cons

Some ‘glitches’ occur and the support team is quick to get on it but at times dependency on software can be scary when it isn’t working. Suppose this is the case with tech in general.

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