--- description: Review of GhostPractice Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: GhostPractice | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Legal Billing Software](/directory/980/billing/software) > [GhostPractice](/software/214321/ghostpractice) # GhostPractice Canonical: https://www.softwareadvice.com.au/software/214321/ghostpractice Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/214321/ghostpractice?page=2) > GhostPractice is a law practice management solution, which enables legal firms to streamline trust accounting, bank reconciliation, time tracking and other administrative processes. Professionals can match and compare bank statements and generate reports on debt recovery status and debtor summary statements. Key features of GhostPractice include general ledger, customizable reports, case management and audit logs. Businesses can create mailing lists for email marketing campaigns and store information related to cases, clients, tasks, documents, billing and accounting in a centralized repository. Additionally, administrators can track time or costs for each task, import data in bulk and manage contacts individually or based on groups. GhostPractice's pricing is available on request and support is extended via phone, email and other online measures. > > Verdict: Rated **4.8/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 11 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: GhostPractice - **Location**: Toronto, Canada ## Commercial Context - **Starting Price**: CAD 70.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Min $500/month for up to 10 users. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada ## Features - Access Controls/Permissions - Accounting - Accounting Integration - Accrual Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Asset Accounting - Automatic Backup - Automatic Billing - Bank Reconciliation - Billable Items Tracking - Billing & Invoicing - Billing Rate Management - CRM - Calendar Management - Calendar/Reminder System - Case Management - Case Notes ## Integrations (3 total) - Microsoft Excel - Microsoft Outlook - Microsoft Word ## Support Options - Email/Help Desk - Phone Support ## Category - [Legal Billing Software](https://www.softwareadvice.com.au/directory/980/billing/software) ## Related Categories - [Legal Billing Software](https://www.softwareadvice.com.au/directory/980/billing/software) - [Legal Case Management Software](https://www.softwareadvice.com.au/directory/4516/legal/software) - [Trust Accounting Software](https://www.softwareadvice.com.au/directory/2005/trust-accounting/software) - [Legal Document Management Software](https://www.softwareadvice.com.au/directory/1392/document-management/software) - [Legal Practice Management Software](https://www.softwareadvice.com.au/directory/3006/law-practice-management/software) ## Alternatives 1. [Clio](https://www.softwareadvice.com.au/software/449970/Clio) — 4.7/5 (1691 reviews) 2. [8am MyCase](https://www.softwareadvice.com.au/software/3719/mycase) — 4.6/5 (784 reviews) 3. [PracticePanther Legal Software](https://www.softwareadvice.com.au/software/152365/practicepanther) — 4.7/5 (523 reviews) 4. [AbacusLaw](https://www.softwareadvice.com.au/software/21758/abacuslaw) — 3.9/5 (371 reviews) 5. [Litify](https://www.softwareadvice.com.au/software/364646/litify) — 4.4/5 (138 reviews) ## Reviews ### "Does what it says it does on the box\!" — 5.0/5 > **Jonathon** | *27 January 2021* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: What I like most about GhostPractice is that it does what it is supposed to do without any drama. Most of the practice management software packages sell themselves on enhancing efficiency. But GhostPractice is the first one that we have encountered that does that - no fuss, no muss. I also have to add that our experience with installation, data migration, training, support, etc., has been great. Again, no fuss, no muss. > > **Cons**: If GhostPractice has any weak points or areas where it could improve, I would identify the GUI as something that some users may find a little off-putting, simply because it seems a little out-of-date. A bit of a face-lift wouldn't go amiss but it works fine as-is. I would also add that the terminology that is sometimes used in GhostPractice belies its developmental origins in South Africa; they could work on being more market-neutral in that regard. Finally, perhaps a slightly better/tighter integration with Outlook. Again, GhostPractice works well with Microsoft but making it even more seamless would be great. > > We are very happy with GhostPractice. Simple. It is a tool that reliably works, allows us to get on with our job and gets out of the way. What more do you want? ----- ### "Excellent Support Team\!" — 5.0/5 > **Jamie-Lyn** | *1 February 2021* | Law Practice | Recommendation rating: 9.0/10 > > **Pros**: The ease of finding information and being able to generate reports instantaneously. Having used previous software where it would take almost a day to generate some reports, this is a huge timesaver. It is also nice to have a place to save all of our file documentation and have it at the tip of our fingertips instead of pulling a paper file. The GhostPractice integration with Conveyancer/Unity is also a huge asset. Not having to manually enter the dockets is a huge timesaver, especially with our busy real estate practice. > > **Cons**: There are a few features we would like to see improved. 1. The ability to save PDFs directly to a file instead of having to save them to a folder on the computer first. 2. The ability to have the file owner automatically designated as the split fee earner on the file (with the ability to change this if need be). > > Our integration week occurred during the first COVID lockdown in Ontario, so we probably weren't a typical install. It made things a little harder to get staff to adapt to the software, but I think now that we are up and running and almost a year into things, the staff are adapting well. Their support and training teams have been a huge asset to us when we've run into issues. ----- ### "GhostPractice" — 4.0/5 > **Dawn** | *26 January 2021* | Law Practice | Recommendation rating: 8.0/10 > > **Pros**: The primary consideration was lawyers' ability to efficiently keep track of their daily time dockets. This need was easily met by GP. On the accounting side, GP provided the ability to create monthly invoices directly from the GP platform. Other options necessitated purchase and integration of additional software applications in order to manage docketing, billing, and day-to-day accounting processes. > > **Cons**: On the billing side, it would be extremely helpful to have the ability to move multiple dockets from one matter to another. (Currently, this can only be completed by moving one docket at a time.) From the timekeeper's vantage point, it would be great for each to be able to access a monthly calendar view (not a list) of progress towards monthly and quarterly billing goals. (This is a function of PCLaw that is greatly missed\!) > > GhostPractice allows our local account clerk, as well as our Controller, to create all necessary monthly and yearly reports from one application. We find that GP does what is needed for a small to mid-sized firm. ----- ### "GhostPractice Review" — 5.0/5 > **Melissa** | *26 January 2021* | Law Practice | Recommendation rating: 9.0/10 > > **Pros**: Definitely access to information. At any time information about the Firm's performance is available and easy to find, as is information about each user's performance. Reporting options are endless. Being new to document management software, we are also very keen on the level of oversight we now have over our files. Management of the workflow is transparent and easy to manage. Utilizing tasks is key. At any time, anyone can now review a file, understand its' status and next steps (and who is responsible for those steps). > > **Cons**: Not necessarily a con, but something to consider - everyone has to be open to the change. As with any software change, we have had to let go of our "old ways" and be open to new (and better) approaches. Everything that our old software does, GP does (but better\!), it just may be in a different place or called something slightly different. Getting everyone to buy in to the change in advance is essential to a smooth transition. From a practical standpoint, the level of customization can have its' drawbacks. While it is wonderful to be able to have endless number of departments, each customized to the workflow of that department (in terms of folder structure, event sets, etc.), it does make reporting more difficult. Multiple reports need to be generated to see overall data. For example, you may create several different departments for your Family Law practice, based on the nature of the file (i.e., negotiations vs. collaborative vs. Court). While this optimizes the workflow/document management end of GP, by doing so you have now created the need to run multiple reports to see the overall performance of your Family Law practice. > > Our overall experience has been excellent, from onboarding to implementation to everyday use. The team at GP has been alongside us each step of the way, providing support and guidance. We worked closely together to plan the transition, which went very smoothly. Once the migration was complete, the team provided hands on support (on site) to help our team get comfortable and used to the new processes. We are confident that we would not have received this level of support from any other company. Since then, we have continued to be impressed by GP. Not only with respect to our day-to-day use of the program, but with the team's receptiveness to our feedback. Suggestions for improvements are not dismissed and have been addressed. We have seen updates specifically adopt suggestions made or address concerns identified. The team at GP is truly committed to continually improving their product. ----- ### "GP User" — 5.0/5 > **Cristina** | *26 January 2021* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: The software is extremely intuitive and very customizable. The interface is easy to navigate and train staff to use. > > **Cons**: As a debt litigation firm, some of the functionalities could not be specifically tailored to our needs. This is not unusual for pre-programmed software; however, the GP team worked with our firm to strategize how to use other functions for our required needs. > > GP has assisted in our ability to track significant milestones and enables us to obtain customized reports to assist in our reporting to our financial institutional clients. The GP deployment team is second to none. Our firm is very resistant to change and the GP team was extremely patient and accommodating. I am unsure if we could have had a successful roll out if not for the support provided by GP. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/214321/ghostpractice?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/214321/ghostpractice) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data