PIMSY Mental Health EHR

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About PIMSY Mental Health EHR

PIMSY is organically designed for mental & behavioral health agencies of all sizes. It offers industry-specific functionality - and the flexibility to customize the system to match unique requirements for billing, scheduling, notes, authorizations, reporting, and more. HIPAA & 42 CFR Part 2 compliant and hosted on Microsoft Azure, PIMSY provides complete data security. Our platform offers billing cycle management and HR features such as staff renewal tracking and payroll calculations. The Q&A module allows users to generate forms, questionnaires, and other documents tailored to their needs. Unlike many other systems, PIMSY offers a full suite of session note types: assessment, progress, group, and team - in addition to an integrated treatment plan. Administrators can control each staff member's functionality within the system and high-level tracking for items such as authorizations and client medications. PIMSY was created over sixteen years ago by and for mental and behavioral health clinicians and providers. We've been in the trenches with our customers ever since, helping them meet audits, industry-wide changes, and compliance at the local, state, and federal levels. Additionally, we've learned about behavioral health agencies' unique daily needs and the importance of software that offers flexibility, customizability, and enterprise-level features at an affordable price. In addition to standard mental & behavioral health agency needs, such as outpatient therapy & psychiatry, PIMSY also serves organizations in various niche specialties. We have customers utilizing its robust capabilities for IOP, substance use, eating disorders, senior counseling, in-home services, PCP, PHP, and much more. PIMSY boasts responsive, US-based customer service, and customers receive initial training & onboarding, and ongoing support throughout your contract.
PIMSY Mental Health EHR Software - Client dashboard
PIMSY Mental Health EHR Software - Billing solutions
PIMSY Mental Health EHR Software - Patient Portal
PIMSY Mental Health EHR Software - HR Management
PIMSY Mental Health EHR Software - Task Management
PIMSY Mental Health EHR Software - Payroll Calculations
PIMSY Mental Health EHR video
PIMSY Mental Health EHR Software - Client dashboard - thumbnail
PIMSY Mental Health EHR Software - Billing solutions - thumbnail
PIMSY Mental Health EHR Software - Patient Portal - thumbnail
PIMSY Mental Health EHR Software - HR Management - thumbnail
PIMSY Mental Health EHR Software - Task Management - thumbnail

PIMSY Mental Health EHR pricing

PIMSY Mental Health EHR does not have a free version and does not offer a free trial. PIMSY Mental Health EHR paid version starts at USD 99.00/month.

Starting Price:
USD 99.00/month
Free Version:
No
Free trial:
No

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PIMSY Mental Health EHR Reviews

Feature rating

Value for Money
4.6
Functionality
4.1
Ease of Use
4.1
Customer Support
4.7
5 reviews of 96 View all reviews
Andrew
Andrew
  • Industry: Insurance
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 06/02/2018

A powerful yet very affordable system geared for behavioral health .

It helps us manage our behavioral health practice more efficiently. We are able to have a fully fledged EHR with a lot of features and a pretty nice interface at an affordable price.

Pros

The software has everything you could want in terms of functionality for an EHR: automated billing, a nice scheduler that clinicians can perform all their tasks from (notes, etc.), an extensive online patient portal, patient reminders, alerts, easy to use catalog of diagnosis codes, custom note templates and surveys. They thought of everything you could want and more and it offers a lot of customization.

Cons

There are some things with the interface I don't like. I would like to see better ability to drag and drop appointments on the calendar. Also, a drop down on the calendar that has a list of all appointments for a patient when you have a specific patient selected would be very helpful rather than having to flip back through the calendar. I feel like some of the Excel based lists where things are stored such as patient documents looks kind of bare bones though some improvements have been made. Most importantly I would like to see PIMSY partner with a clearinghouse and integrate it into the software. This would make billing that much easier.

Jihan
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 17/09/2020

Pimsy review, a user friendly platform with outstanding customer service

WE LOVE THE PIMSY TEAM!!! We have had great customer service and though we have had some difficulites with launching (do to maine care) the PIMSY team was so supportive and helpful. [SENSITIVE CONTENT HIDDEN] has been able to meet with us multiple times a week, through meetings and emails and she has helped us to build and customize the system to our needs! [SENSITIVE CONTENT HIDDEN] IS A SUPERSTAR, Thank you [SENSITIVE CONTENT HIDDEN]!! [SENSITIVE CONTENT HIDDEN] have also been instrumental in our PIMSY journey. We have learned so much from this team, it makes PIMSY so much easier to navigate when you fully comprehend all aspects of the platform.

Pros

Pimsy has been great for our company as we have been able to build custom documents that fit the needs of our clients. We enjoy being able to be power users and manage all of our employees and easily assist them when they are in need of help. We like being able to be mobil in the commumity while using pimsy portal. When working with clients it has increase productivity as employees are easily able to access documents they need during sessions or care coordination meetings. They layout of PIMSY has been user friendly and employees have been able to easily navigate the system.

Cons

PIMSY freezes quite often, there have been glitches that development has not yet been able to fix, but they have tried hard to help us. We are on the professional platform, which is nice but PIMSY continually reminds that we could have the Platnium, but we just can not afford it. The portal is hard to navigate and employees are not always able to capture signatures.

Alternatives Considered

Therap

Reasons for Switching to PIMSY Mental Health EHR

Some of the leadership have a history of usinig PIMSY in their past work expeirence and enjoyed the platform.
Bruce
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/01/2025

PIMSY is apart of me.

PIMSY and my boys grew up together; I remember eating dinner laps tops going and PIMSY abiotically glowing in the background. PIMSY is apart of my family.

Pros

I believe PIMSY and the PIMSY family taught how to become a better mental health provider. People have to grow with experience and PIMSY gave me the motivation to become an addiction social worker.

Cons

More what I did not like about myself; PIMSY is great PIMSY prepared to work on other platforms. PIMSY is wonderful.

John
  • Industry: Mental Health Care
  • Review Source
Value for Money
0
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 29/04/2016

Daily work use for well over 1 year doing scheduling and note keeping

Pros

Not much. The back-end billing function for 3rd party payers is OK - but any other billing process -like product sales, our EAP program services, worker's compensation clients and consulting services are needlessly cumbersome. - and have resulted in us using a different billing system altogether resulting in other inconveniences and inefficiencies. Other people using this for scheduling have a similar experience.

Cons

At purchase we were promised an electronic transfer of existing client base- then after told after it would create so many problems, it would be better to hand enter all existing clients which number in the 1,000s and cost us both time and money. Attempts to fix bugs of which there are many are typically ignored. Some bugs - occasionally the program tries to force scheduling of clients on a weekly basis; when entering more than one diagnostic code, much of the time one or more code does not enter on the first c try, requiring reopening of the function and starting over; the calendar change is slow and inconsistent often jumping over months. The program is very slow - often slower with each upgrade as they add code. Occasionally the changes limit functions requiring us to use work-around practices - for example, we are unable to schedule groups efficiently.

David
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 28/01/2025

Great Customer Service for a nice EHR

We have had a great experience overall with PIMSY. The platform works well for our needs.

Pros

The team is always helpful and available.

Cons

Not all changes and adjustments work for our team.

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