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STAAH Channel Manager
4.7
Overall rating
Reviews
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About STAAH Channel Manager
STAAH channel manager is a comprehensive solution for all hotel management needs. The cloud-based, real-time application is suitable for hotels of all sizes, providing users with the flexibility and control needed to manage online presence effectively.
Its Swiftbook feature is designed to help businesses drive conversions on websites utilizing a pooled inventory system to optimize online bookings. With its user-friendly interface and intuitive design, it enables guests to book directly, reducing reliance on third-party platforms.InstantSite is its hotel website builder, offering a cost-effective and low-maintenance solution to businesses for showcasing properties online. With InstantSite, users can create a website that reflects the hotel's unique identity and attracts potential guests. Businesses can present amenities, showcase rooms, and highlight services with ease, all while driving direct bookings.
Another standout feature of STAAH Channel Manager is its gift voucher system. It enables users to easily set up customizable online stores and sell unique gift vouchers to engage guests and boost revenue. With this user-friendly platform, organizations can tap into the power of gift-giving, allowing customers to share memorable experiences with loved ones. It also offers a reputation management system that allows businesses to monitor and analyze online guest reviews and feedback, gain valuable insights into guests' experiences, identify areas for improvement, and take proactive steps to enhance service.
STAAH Channel Manager pricing
STAAH Channel Manager does not have a free version but does offer a free trial. STAAH Channel Manager paid version starts at USD 80.00/month.
Starting Price:
USD 80.00/month
Free Version:
No
Free trial:
Yes
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STAAH Channel Manager Reviews
Feature rating
5 reviews of 246
View all reviews
Rohit
- Industry: Hospitality
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 31/01/2020
Excellent software
Room inventory operation are very smooth for hotel
Pros
It's very easy to use and we have great opportunity to train others as well I am using since 2018 and it's very helpful for sold out the inventory very quickly and the report which I am getting it's very useful for my revenue department
Cons
Nothing so far but some time user can defined options should be there accordingly to management and department hierchey
Response from STAAH
Hi Rohit, Many thanks for your review, and the trust placed on our solutions. We will pass your feedback to the tech team, as we always look forward to bettering ourselves and improving experience for valued users like you. Thanks again.
Replied 17/02/2020
Baris
- Industry: Hospitality
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 21/11/2020
STAAH is a great all in one solution for Channel management
STAAH Channel manager solves our multiple reservation channels management problem in an end-to-end fashion. Everything is quite good so far, our overall experience is near to perfect except some minor issues.
Pros
STAAH is useful for management of our multiple online rezervation channels from one single management panel. We can update the availability, the photos and all the information related with the rooms from STAAH panel and it reflects all updates to the all rezervation channels that are integrated. STAAH is a multi language management platform so that our staff can use it in their own language, which is a great advantage for operations.
Cons
That would be very useful when a new update is live we are informed about the new features of the update with a brief email since we are informing the realted staff with the new features. It is sometimes hard to recognise the changes and we only update our staff when they report us only when they do not understand a feature which means at least one mista is guaranteed.
Reasons for Choosing STAAH Channel Manager
STAAH was much more extensive in terms of number of sales channels it is integrated and from our tests our staff preferred STAAH that's why we swithed.Switched From
GuestyReasons for Switching to STAAH Channel Manager
Our staff could adopt to STAAH faster then other alternatives which was dominant factr in our decision to choose STAAH.
S Olaf
- Industry: Hospitality
- Company size: 2–10 Employees
- Used for 1-5 months
-
Review Source
1
Reviewed on 21/12/2019
Selling and Onboarding techniques borrowed from the Wild West
I recommend to stay away, there are plenty of 21 century options out there that provide more control and transparency in their dealings.
Pros
Can't comment. Aborted the Onboarding since key functionality suddenly was out of scope despite previously having been articulated to be included.
Cons
Sign up to the Channel Manager is conducted filling in .Doc forms and shipping them by email. Very secure when you share business critical user names and passwords for your various OTAs.
The Business Development Manager also likes to missell, not only in direct communication but also misleading their PMS partner.
Reasons for Choosing STAAH Channel Manager
On the false promise that STAAH would provide access to Google Hotel Ads in the Channel Management portfolio.Reasons for Switching to STAAH Channel Manager
In fact my PMS/Booking Engine pursued an exclusive Channel Manager partnership with STAAH, so in order not having to swap out the entire backend this was the only option.Response from STAAH
Dear Olaf,
Thank you for your feedback, we are very sorry to hear that you did not have a pleasant experience with STAAH.
We do pride ourselves on the service we provide for our 10,000+ clients that we have onboard in over 90 countries. Our success stories listed below are the testimony to our hard work across the globe, helping our clients grow their online distribution and revenue: https://blog.staah.com/category/success-stories
It is disappointing to hear that you did not feel the same, we take note of your feedback and wish you every success.
Best wishes
STAAH Team
Replied 17/02/2020
Salah Uddin
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 23/08/2020
Excellent Channel Manager & Great deal for Hotel Online Solutions
All about I would like to say that I like the Staah Channel Manager very much. It is very user friendly and very excellent for using the channel. As a new property they support me a lot to develop the revenue as a will as develop the OTA management.
Pros
This is my third channel manager which was work in my last organization. The featuring of this channel manager are most attractive and smoothly user use. The Features are channel analytics, inventory control, partner management, product and OTA management are makes your works easier. I believe that if you use this channel to manage the hotel right direction. Also I would like to maintain that STAAH Channel Manager will give you right idea about the Revenue Management.
Cons
When I was setup the STAAH Channel Manager in my previous work place. During the setup in for my property Channel was build by virtual skype meeting. Is was bit difficult to describe all the information though online. I think they should setup a person in Bangladesh.
Ella
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for Free Trial
-
Review Source
4
Reviewed on 10/03/2022
STAAH Channel Manager Review
STAAH is very user friendly and we didn't have much difficulty training the Team to use it. Room and rate distribution is much more efficient vs handling online distribution channels individually via partners' extranets.
Pros
The ease of use and real-time update of pricing and room allocations are a plus. Haven't had the chance to try it for a longer period of time, but was quite satisfied during the trial phase.
Cons
During the time that we tried the software, two-way integration with our current PMS was not yet available.
