About The Asset Guardian (TAG)

The Asset Guardian (TAG) is a maintenance management solution that can be deployed in the cloud and on-premise. Key features include work order management, asset and equipment management, inventory management and reporting. TAG’s work order management module lets users create work orders, evaluate and manage preventive maintenance work orders and analyze performance. Users can also automatically or manually create safety procedures, work procedures and other related requirements. TAG’s equipment records show all the assets in users’ databases. Users can create work orders for any asset and track maintenance activities. The solution also has functionalities for inventory management and reports generation, as well as a personal database. Users can create profiles and see information about the personnel involved in maintenance activities. Training packages include courses and presentations along with the technical support that is available during working hours. Support is available via phone and email.
The Asset Guardian (TAG) Software - Maintenance Dashboard
The Asset Guardian (TAG) video
The Asset Guardian (TAG) Software - Maintenance Dashboard - thumbnail

The Asset Guardian (TAG) pricing

The Asset Guardian (TAG) has a free version.

Free Version:
Yes
Free trial:
N/A

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The Asset Guardian (TAG) Reviews

Feature rating

Value for Money
4
Functionality
4.5
Ease of Use
4
Customer Support
4.5
5 reviews of 10 View all reviews
Rami H.
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 15/11/2020

Above & Beyond - Tool to Cut Down Unnecessary Costs resulting from Reactive Maintenance!

OEM partner highly professional, highly supportive and responsive, and easy to work with.

Pros

Date meter policy and Preventive Maintenance features, as they bring along massive cost savings on reactive maintenance, which could be sometimes outrageously expensive to deal with.
Highly modular, intuitive and easy to use software.
Sets a standard for industry best-practises, as it streamlines and simplifies maintenance procedures and operations to a great extent, increasing insight levels, control and productivity.
Provides clear, all-encompassing view of equipment hierarchy, especially for large plants that use a massive number of equipment/parts/etc...

Cons

Could benefit from some integration with the standard Fixed Assets module.
Could use a slightly better integration with standard item consumption within TAG work order processing.
Some features still desired for outsourced maintenance, where third party companies are contracted to provide equipment replacement/repair.

Jared G.
  • Industry: Chemicals
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 17/11/2020

Solid product with very knowledgeable support staff

Pros

NAV integration
Web and client software interfaces
Ability to add related requirements to WOs for warehouse to process

Cons

Lacks some desired reporting/KPIs
Inability to create more than one PWO for recurring tasks (must complete first one to generate the next one)

Shawn S.
  • Industry: Plastics
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 12/11/2020

My View of TAG

TAG has given Garner Industries a great way to track the activates of our Maintenance Department and to schedule out our technicians time throughout the day. TAG is also a common place for our technicians to document equipment problems, conditions and any preventive maintenance performed for all to see.

Pros

TAG is a very useful way to track all maintenance activities on equipment/assets. From the way it keeps track of any up-coming machine maintenance, producing work orders or to tracking past maintenance activities/machine break downs.

Cons

TAG is not as easy to use as some other CMMS software....there is a learning curve to TAG, especially if a new user has never used NAV before.

Don W.
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/01/2021

TAG Maintenance software

The process to get the system loaded and the training were outstanding. The biggest benefit to our team was that the training was conducted by someone with extensive knowledge of how to use the software and not just a software expert. This was invaluable as this is a new concept for us and enabled us to better think about how to setup and use the software based on practical user experience.

Pros

The software provided us with an effective means of organizing and managing our equipment maintenance. It integrates well with our core ERP system (Microsoft Dynamics NAV 2017) and that was a critical interface in our selection of a CMMS system.

Cons

I'm not a user, but I haven't heard user complaints - so nothing specific that I can point out.

Julia S.
  • Industry: Paper & Forest Products
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2020

TAG product and support is awesome!!!

We now have a successful work order process. The maintenance folk are using this daily. Support when needed was always available throughout the whole process

Pros

We love how easy it is to use and we had buy in from all of our end users because of how easy and quick it is to get what you. Red from the program.

Cons

You have to do a little leg work to have it set up the way you want it. But put the time in at the beginning and it will be easy once you go live.

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