---
description: Review of CitizenLab Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CitizenLab | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Government Software](/directory/4240/government/software) > [CitizenLab](/software/220771/citizenlab)

# CitizenLab

Canonical: https://www.softwareadvice.com.au/software/220771/citizenlab

> CitizenLab is powerful, customizable, and easy-to-use community engagement software used by local governments \&amp; organizations to connect with community members, engage them in decision-making, and build trust through dialogue.&#10;&#10;CitizenLab offers a complete toolbox of participation methods to engage your community. These tools encourage community members to voice their opinions in an easy and guided way. Get feedback on issues that matter and make better, more informed decisions. Over 300 public sector organizations in 18+ countries already rely on the CitizenLab platform.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: CitizenLab
- **Founded**: 2015

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: Based on usage and features.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Belgium, United Kingdom, United States

## Features

- Activity Dashboard
- Commenting/Notes
- Customisable Forms
- Customizable Fields
- Email Reminders
- Engagement Tracking
- Ideation
- Multi-Language
- Project Management
- Reporting & Statistics
- Self Service Portal
- Single Sign On

## Support Options

- Knowledge Base
- Chat

## Category

- [Government Software](https://www.softwareadvice.com.au/directory/4240/government/software)

## Related Categories

- [Government Software](https://www.softwareadvice.com.au/directory/4240/government/software)
- [Community Software](https://www.softwareadvice.com.au/directory/4515/community/software)

## Alternatives

1. [Engagement Hub](https://www.softwareadvice.com.au/software/240587/engagement-hub) — 4.3/5 (8 reviews)
2. [EngagementHQ](https://www.softwareadvice.com.au/software/326212/engagementhq) — 4.4/5 (11 reviews)
3. [Jotform](https://www.softwareadvice.com.au/software/433821/jotform) — 4.7/5 (2889 reviews)
4. [NEOGOV](https://www.softwareadvice.com.au/software/390701/neogov) — 4.5/5 (850 reviews)
5. [DataSnipper](https://www.softwareadvice.com.au/software/383026/datasnipper) — 4.7/5 (131 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/220771/citizenlab)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/government/citizenlab-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/220771/citizenlab> |
| en-GB | <https://www.softwareadvice.co.uk/software/220771/citizenlab> |
| en-IE | <https://www.softwareadvice.ie/software/220771/citizenlab> |
| en-NZ | <https://www.softwareadvice.co.nz/software/220771/citizenlab> |

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