---
description: Review of TitanFile Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: TitanFile | Reviews, Pricing & Demos - SoftwareAdvice AU
---

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# TitanFile

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> TitanFile is a file sharing and collaboration solution designed to help businesses in legal, financial services, accounting and other sectors securely exchange files and manage documents. The platform includes AES 256-bit encryption to secure documents and lets professionals sort files according to size, name and modification date.&#10;&#10;Key features of TitanFile include user management, two-factor authentication, watermarking and audit logs. Managers can organize files based on projects, subject matter or clients, collaborate with team members within a shared inbox and utilize a drag-and-drop interface to manage documents. Additionally, businesses can set up custom folder retention policies and configure access permissions for team members to view, download or upload files.&#10;&#10;TitanFile facilitates integration with several third-party systems such as Microsoft Outlook, DocuSign and more. Pricing is available on request and support is extended via live chat, FAQs, phone, knowledge base and other online measures.
> 
> Verdict: Rated **4.8/5** by 24 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 24 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TitanFile
- **Founded**: 2011

## Commercial Context

- **Starting Price**: USD 16.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Custom pricing available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audit Trail
- Authentication
- Automatic Backup
- Collaboration Tools
- Commenting/Notes
- Customisable Branding
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Management
- Encryption
- File Management
- File Transfer
- Messaging
- Mobile Access

## Integrations (4 total)

- BigHand Metadata Management
- Docusign
- Dynamics 365
- Microsoft Outlook

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [File Sharing Software](https://www.softwareadvice.com.au/directory/4535/file-sharing/software)

## Alternatives

1. [Google Drive](https://www.softwareadvice.com.au/software/105807/google-drive) — 4.8/5 (28427 reviews)
2. [Google Workspace](https://www.softwareadvice.com.au/software/344998/google-workspace) — 4.7/5 (17483 reviews)
3. [LimeWire](https://www.softwareadvice.com.au/software/525185/LimeWire) — 4.8/5 (448 reviews)
4. [OneDrive](https://www.softwareadvice.com.au/software/23542/onedrive) — 4.5/5 (12623 reviews)
5. [Dropbox Business](https://www.softwareadvice.com.au/software/132175/dropbox) — 4.5/5 (21682 reviews)

## Reviews

### "The most reliable way to deliver large files\!" — 5.0/5

> **Verified Reviewer** | *19 November 2022* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: I appreciate how easy TitanFile is to use, and my clients compliment how easy it is to navigate the first time they use TitanFile. As mentioned, I sometime cannot send large emails on Outlook. However, TitanFile helps me overcome that issue and gives me confidence that my larger emails will be delivered\!
> 
> **Cons**: Some banks are weary about using TitanFile. However, I think with time, more and more parties will start to use this software and it's reach will be greater.
> 
> It's saved me a ton of time\! Rather than split up files into multiple parts and multiple emails on Microsoft Outlook, I can quickly send large files via TitanFile. Thank you TitanFile\!

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### "Great Move" — 5.0/5

> **Charlene** | *25 November 2020* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of intergration and ease of use for our clients.  Adding profile photo.
> 
> **Cons**: The program makes you do a mandatory password change.
> 
> This was an excellent move from www.e-courier.ca, better platform, better support.

-----

### "Review" — 4.0/5

> **Paul** | *29 December 2020* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: Not too many bells and whistles, which is good. Straightforward&#10;&#10;I like the secure submit feature. Very useful for sharing files without forcing people to create an account of their own.
> 
> **Cons**: Adding contacts is buggy. For example, I tried copy \&amp; pasting an email address to add a contact \&amp; that did not work, i had to type it in.
> 
> I'm happy with titanfile. customer support is very responsive

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### "Pleased with TitanFile" — 5.0/5

> **Nicole** | *15 December 2020* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: We have been very pleased that our clients have easily used the product.  We never get questions or need to assist in troubleshooting uploading files.  It has been seamlessly deployed for our firm and clients.
> 
> **Cons**: It would be helpful if we could have one person (e.g. a paralegal) who gets an email automatically every time documents are added.  Unless the client selects the paralegal for sending documents to (Which we do provide in our instructions to the client) only the attorneys get the confirmation documents are uploaded.  It just seems like there could be an easy addition to say "this user should get notification anytime any documents are added to the Titanfile, regardless of deposit box recipient or channel."
> 
> Excellent\!  We have been very pleased with this product.  From the very professional demonstration by \[SENSITIVE CONTENT HIDDEN\], to fast deployment and easy implementation internally and externally, Titanfile has been a great addition for our firm.

-----

### "Very Satisfied With This File Transfer Product" — 5.0/5

> **Craig** | *21 January 2021* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Titan File is an easy to deploy web-based solution and has made transferring data between internal and external parties painless and secure. Titan File is compliant with our local privacy and security requirements and has had impeccable uptime. The company has a clear focus on customer service and our account manager has gone above and beyond to assist us when our client requirements change. We are several years into this arrangement and are looking forward to many more.
> 
> **Cons**: Titan file is limited to being browser based which hasn't been ideal for some of our clients. The service is accessible through a mobile device's browser, but our clients have mentioned that it's not ideal. This is a minor issue considering that the majority of our users interact with the software through traditional PC/laptop devices.
> 
> Titan File's customer focus on ease of deployment, ease of use for customers and strong customer service are apparent when dealing with this company. As an administrator, the solution requires very little of my attention in the regular day-to-day, which is very appreciated. The system makes our users role base access and makes them self-sufficient -  which allows me to focus on other tasks.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/222181/titanfile)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/file-sharing/titanfile-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/222181/titanfile> |
| en-GB | <https://www.softwareadvice.co.uk/software/222181/titanfile> |
| en-IE | <https://www.softwareadvice.ie/software/222181/titanfile> |
| en-NZ | <https://www.softwareadvice.co.nz/software/222181/titanfile> |

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