--- description: Review of Owl Practice Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Owl Practice | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Chiropractic Software](/directory/17/chiropractic-emr-billing-software/software) > [Owl Practice](/software/223192/owlpractice) # Owl Practice Canonical: https://www.softwareadvice.com.au/software/223192/owlpractice Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/223192/owlpractice?page=2) > Owl Practice is a powerful and comprehensive Electronic Health Record (EHR) and practice management platform specifically designed for mental health professionals. This innovative solution is more than just an administrative tool; it’s a partner in your practice, enabling you to deliver top-notch care while effectively managing your business. Owl Practice offers a robust suite of features that streamline every aspect of running a mental health practice. From simplifying scheduling and automating billing processes to enhancing clinical workflows and ensuring compliance, this platform helps you focus on what matters most—your clients. Owl Practice also facilitates seamless client engagement through secure telehealth video sessions, automated reminders, and secure messaging, making it easier to connect with clients whether in person or virtually. Moreover, Owl Practice has financial tools, including rapid insurance verification and claims processing, to ensure that you get paid promptly, helping you maintain a stable cash flow and financial health. In a competitive and ever-evolving mental health landscape, Owl Practice provides the comprehensive support you need to thrive. With its intuitive design, commitment to compliance, and focus on enhancing both client care and business efficiency, Owl Practice is the ultimate solution for mental health professionals looking to elevate their practice. > > Verdict: Rated **4.3/5** by 72 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 72 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Owl Practice ## Commercial Context - **Starting Price**: USD 25.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Owl offers multiple pricing tiers to fit your practice needs, whether you’re a part-time practitioner, a full-time practitioner, or a group practice. Plans start at $25/month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English, French - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Automated Scheduling - Billing & Invoicing - Calendar Management - Calendar Sync - Case Management - Case Notes - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal - Clinical Assessment Tool - Communication Management - Compliance Management ## Integrations (1 total) - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Chiropractic Software](https://www.softwareadvice.com.au/directory/17/chiropractic-emr-billing-software/software) ## Related Categories - [Chiropractic Software](https://www.softwareadvice.com.au/directory/17/chiropractic-emr-billing-software/software) - [Patient Case Management Software](https://www.softwareadvice.com.au/directory/4181/patient-case-management/software) - [Physical Therapy Software](https://www.softwareadvice.com.au/directory/116/physical-therapy-software/software) - [Occupational Health Software](https://www.softwareadvice.com.au/directory/890/occupational-therapy/software) - [Applied Behaviour Analysis Software](https://www.softwareadvice.com.au/directory/3895/aba/software) ## Alternatives 1. [Carepatron](https://www.softwareadvice.com.au/software/241061/care-patron) — 4.4/5 (843 reviews) 2. [EHR YOUR WAY](https://www.softwareadvice.com.au/software/3789/ehryourway) — 4.9/5 (527 reviews) 3. [Alleva](https://www.softwareadvice.com.au/software/365334/alleva) — 4.5/5 (282 reviews) 4. [SimplePractice](https://www.softwareadvice.com.au/software/81975/simplepractice) — 4.6/5 (2822 reviews) 5. [TheraNest](https://www.softwareadvice.com.au/software/390303/theranest) — 4.4/5 (1029 reviews) ## Reviews ### "Essential" — 4.0/5 > **Krista** | *25 June 2020* | Individual & Family Services | Recommendation rating: 7.0/10 > > **Pros**: Absolutely essential to running my business and has allowed me to stay organized\! I love having all the features at my fingertips that I need to keep things running- such as video, online booking, forms, notes, invoices etc. Could not survive without this. I find it much more user friendly than its competition. I'm also a sucker for the fun colours you can create on your calendar. > > **Cons**: I don't find customer service is always super helpful. There are some simple things I really need to run my business that OWL has not established yet. Such as, allowing families to create an account with multiple people attached to their file. Sometimes I am seeing two members of a family and they need seperate names on the invoices but OWL only provides one account for each individual and I can't change the names. I also wish I had more ability to change info that needs to be on my invoices- such as client names etc. > > This made my business sky rocket in regard to organization, professionalism and making my life easier\! ----- ### "Good, but not Great" — 4.0/5 > **Madeline** | *27 March 2026* | Mental Health Care | Recommendation rating: 5.0/10 > > **Pros**: I like the calendar set up. It's clear, easy to understand, easy to toggle providers on and off, easy to schedule. > > **Cons**: You cannot set up anything for automatic intakes. If you send a form and they don't complete it, they don't get a reminder. If you send the form again to them as a reminder, the first link is then invalid. They cannot see forms due when they log in. And they can't see completed forms and download them themselves. These all factored into my decision to switch EHRs. The absolute worst? The form creation system has multiple choice and single choice mislabeled. So when you create your forms, you have to choose radio buttons if you want people to be able to check multiple options. When you later realize this, there is no way to simply switch the format. You have to create each question again by scratch. They enver fixed this bug in the 2 years I've been using it, despite me telling them about it multiple times. > > Overall it was functional and good. But the kinks in the system outweigh the benefits. Forms should be much more easily integrated. I shouldn't have to click into every note separately to read it (should have preview or scrolling option to see all). ----- ### "OWL EHR – Started Strong, Declined Significantly Over Time" — 2.0/5 > **Verified Reviewer** | *10 December 2025* | Mental Health Care | Recommendation rating: 2.0/10 > > **Pros**: OWL EHR was good in the beginning, it was seamless to submit claims, get your progress notes completed, and it was fine for basic needs. > > **Cons**: The constant "upgrades" they make without letting providers know causing issues with billing, claims and cashflow. The internal features such as supervision (signing associates notes, financial reports, client caseload reports) inefficient. Customer service is limited. > > OWL EHR was good in the beginning, but it has declined to the point where it is no longer reliable or cost-effective for a group practice. They recently made changes with their clearinghouse without notifying providers in advance, which caused a wave of rejected and denied claims. We had to spend hours updating addresses, PO Boxes, and resubmitting claims, all because of changes they never communicated. Customer service is another major issue. It often takes a couple of days to get a response, and when they do reply, the instructions are extremely basic, things any user already knows. It feels like they’re buying time while practices absorb the financial impact of their mistakes. Meanwhile, we end up manually fixing claims one by one, costing time and revenue. The reporting features are essentially useless for a group practice. There are no meaningful reports by diagnosis, by clinician caseload, or by active vs. inactive clients. You can technically pull this information, but only by downloading raw lists and manually cleaning them every single time, which completely defeats the purpose of having an EHR. The financial reports are inaccurate and unhelpful. They don’t separate actual profit from insurance denials, write-offs, rejections, or pending claims, so you never get a true picture of revenue. For a group practice, this is a major limitation. Reviewing associate notes is also inefficient—you can’t send a note back for revision inside the system. Instead, you have to email the clinician separately to request changes, which is a ridiculous workaround for something that should be built in. The workflow has become so inefficient that I now have to submit some claims through OWL, others through the Blue Shield provider portal, others through Availity for Anthem, and Optum’s provider portal for that insurance. This completely defeats the purpose of paying for an EHR with billing capabilities. They also submit only one claim per CMS-1500 form, instead of batching six claims per page. At $0.25 per sheet, this may seem small, but with 10 clinicians and 100+ clients, it becomes expensive very quickly. It also creates eligibility checks and charges you for that every time. The copay is then deleted when this happens, and I have to go one by one to charge the copay for every client. They been "working" on this fix since May 2025. Add to that the growing amount of manual work, and the cost savings of OWL disappear fast. Telehealth is another frustration, the system frequently doesn’t work, forcing us to use Zoom or Google Meet instead. The platform also requires excessive clicking for basic tasks, slowing down workflows even more. Overall, OWL might be fine for a solo provider, but for a group practice, it is not worth the time, stress, or hidden costs. We are actively looking at other options, and frankly, paying a little more for a system that actually works will end up costing far less in admin time, lost revenue, and repeated claim issues. ----- ### "Best priced EHR software out there\!" — 4.0/5 > **lauren** | *27 February 2025* | Hospital & Health Care | Recommendation rating: 4.0/10 > > **Pros**: it's really affordable and the pricing is easy to understand > > **Cons**: Their forms are a little cumbersome and hard to access > > We liked it, but in the end we found something that fit our practice a little better ----- ### "Excellent Practice Management Software" — 5.0/5 > **Sydney** | *6 October 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Appointment scheduling Billing and invoicing Note taking (client specific storage) HIPAA-compliant > > **Cons**: Poor audio quality. The forms are not the easiest to create. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/223192/owlpractice?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/223192/owlpractice) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data