--- description: Review of Kount Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kount | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Chargeback Management Software](/directory/4793/chargeback-management-software/software) > [Kount](/software/223930/kount) # Kount Canonical: https://www.softwareadvice.com.au/software/223930/kount Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/223930/kount?page=2) > Kount is a financial fraud detection and DDoS solution that helps businesses reduce chargebacks, prevent account takeovers, detect anomalies and more from within a centralized platform. It allows staff members to identify, segment and prevent tickting, DDoS, brute force, account testing, ad fraud and other questionable and malicious bots. Kount enables IT teams to approve interactions, configure step-up authentication, manage change requests, adjust risk policies and more. The command center allows staff members to conduct investigations, monitor performance, manage cases and configure risk thresholds. It lets users access customer data, such as locations, billing addresses, payment types and loyalty numbers. Additionally, supervisors can generate custom reports to gain insights into decline rates, IP locations, order details, transaction volumes and more. Kount comes with an application programming interface (API), which allows businesses to integrate the platform with several third-party solutions. Pricing is available on request and support is extended via documentation, live chat, email, phone and other online measures. > > Verdict: Rated **4.6/5** by 93 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 93 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Equifax ## Commercial Context - **Starting Price**: USD 0.01 - **Pricing Details**: Contact Kount for more information on pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - AI/Machine Learning - API - Access Management - Activity Monitoring - Alerts/Notifications - Anomaly Detection - Audit Management - Audit Trail - Authentication - Case Management - Chargeback Tracking - Check Fraud Detection - Custom Fraud Rules - Customer Accounts - DDoS Protection - Dashboard - Data Discovery - Debit/Credit Card Processing - Deep Learning - Dispute Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Chargeback Management Software](https://www.softwareadvice.com.au/directory/4793/chargeback-management-software/software) ## Related Categories - [Chargeback Management Software](https://www.softwareadvice.com.au/directory/4793/chargeback-management-software/software) - [DDoS Protection Software](https://www.softwareadvice.com.au/directory/4422/ddos-protection/software) - [Machine Learning Software](https://www.softwareadvice.com.au/directory/4358/machine-learning/software) - [Risk Management Software](https://www.softwareadvice.com.au/directory/4423/risk-management/software) - [Fraud Management Software](https://www.softwareadvice.com.au/directory/4642/financial-fraud-detection/software) ## Alternatives 1. [Signifyd](https://www.softwareadvice.com.au/software/207958/signifyd) — 4.7/5 (64 reviews) 2. [FUGU](https://www.softwareadvice.com.au/software/352111/fugu) — 4.9/5 (11 reviews) 3. [SEON. Fraud Fighters](https://www.softwareadvice.com.au/software/148867/seon-fraud-fighters) — 4.9/5 (56 reviews) 4. [Verifi](https://www.softwareadvice.com.au/software/526358/Verifi) (0 reviews) 5. [Sift](https://www.softwareadvice.com.au/software/362914/sift) — 4.5/5 (15 reviews) ## Reviews ### "Reliable" — 5.0/5 > **Chaim** | *27 December 2018* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Keeping our merchants secure from possible fraudulent shoppers > > **Cons**: Need a better understanding of the "Layers" are in reports ----- ### "Great tool for fraud risk management" — 4.0/5 > **Verified Reviewer** | *13 April 2019* | Internet | Recommendation rating: 9.0/10 > > **Pros**: This tool was presented to us by one of customers as they were using it already for a while and wanted to continue. At the beginning I was a bit skeptical as many fraud management tools are slow, or difficult to read. As soon as we started using the program, it became one of favorites: it was very easy to learn to use it and it showed the right amount of information on the dashboard. Kount not only gives you the usual information (location, attempts, score) but you also see all the linked transactions by different parameters (email, address, ip and device layers) which are great to catch the transactions from the bad guys. Agents can easily blacklist the information regarding suspected transactions without leaving the dashboard. The rule set creations options are very flexible and you can split them according to merchant, markets and they can be modify or deactivated in just a few clicks. Customer services are very helpful and quick to answer the enquirers. > > **Cons**: The only thing I would improve is the reporting part as I find it a it basic, I would like to have more options that will help me to segment the data or get more information about the orders that pass through Kount > > Kount has help us to reduce the fraud rate and the amount of manual work of agents do analyzing transactions ----- ### "Could be better" — 3.0/5 > **Verified Reviewer** | *21 December 2021* | Consumer Services | Recommendation rating: 1.0/10 > > **Pros**: I like that everything is in one system. > > **Cons**: Takes forever to import from Merchant accounts ----- ### "Cuts fraud but has a learning curve" — 4.0/5 > **Verified Reviewer** | *13 December 2018* | Apparel & Fashion | Recommendation rating: 7.0/10 > > **Pros**: Once you really get a handle on how to use and a feel for it's flaws, it's a great way to really reduce ecommerce fraud. It provides a lot of visibility into the customers so you can assess the risk effortlessly with the vast majority of orders. It's also really great how it connects orders, so even beyond fraud, it can make order lookup a lot easier if it's a tricky one to find. > > **Cons**: It definitely requires a lot of practice and research to utilize it well in terms of assessing risk. Beyond that it also really helps if you have the ability to experiment with workflow. > > I'm really happy with the service in general. I find their support very helpful and quick to reply. They also offer a lot of webinars that are extremely useful in keeping up with fraud trends and how to deal with credit card disputes. ----- ### "Easy to Integrate and Maintain\!" — 5.0/5 > **Verified Reviewer** | *8 January 2019* | Tobacco | Recommendation rating: 10.0/10 > > **Pros**: KOUNT has a rigorous production readiness certification for the initial implementation to ensure that the environment is setup and working as expected. Once the solution is live, it is very easy to configure and maintain. It allows the IT department to focus on technical implementation specifics while the finance department can focus on implementing appropriate business rules for managing transactions. Our support contact seems to always be available, and watches over our account for ways to improve and save costs. > > **Cons**: The khash implementation is a bit complicated, but we managed to figure it out. Creating business rules can be intimidating for someone who is not used to a very detailed interface. Additionally, creating reports takes a bit of practice, but once you get the hang of it, it becomes easier. > > With KOUNT, we finally have visibility over our approval rate, which nears 80% each month on average, with less than 1% of orders going into auto decline status. KOUNT allows for cross-departmental collaboration and communication in order to prevent fraud. The business rules management feature is critical to our business in order to control what transactions we want to review or approve, and it allows our business to react quickly to changes that are required throughout the process. KOUNT has proven itself to be an invaluable business partner for our organization. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/223930/kount?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/223930/kount) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data