--- description: Review of DoorDash for Merchants Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: DoorDash for Merchants | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Online Ordering Systems](/directory/3717/online-ordering-system/software) > [DoorDash for Merchants](/software/224452/doordash) # DoorDash for Merchants Canonical: https://www.softwareadvice.com.au/software/224452/doordash Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.com.au/software/224452/doordash?page=2) > DoorDash is a food ordering and delivery platform that connects customers with local restaurants and businesses. DoorDash empowers merchants to grow their businesses by providing an on-demand delivery fleet, data insights, and built-in marketing tools that assist the end-to-end online ordering and delivery process. Customers can browse over 300,000 local and national brands, submit online orders directly to restaurants, and receive their orders on time. > > Verdict: Rated **4.1/5** by 188 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 188 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: DoorDash ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Contact DoorDash for more information on pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Canada, New Zealand, United States ## Features - Activity Dashboard - Activity Tracking - Customer Database - Customer History - Customizable Reports - Delivery Tracking - Food Delivery Dispatching - For Restaurants - Inventory Management - Inventory Tracking - Mobile Access - Online Ordering - Online Payments - Order Management - Reporting/Analytics - Restaurant POS ## Support Options - FAQs/Forum - Phone Support ## Category - [Online Ordering Systems](https://www.softwareadvice.com.au/directory/3717/online-ordering-system/software) ## Related Categories - [Online Ordering Systems](https://www.softwareadvice.com.au/directory/3717/online-ordering-system/software) - [Food Delivery Software](https://www.softwareadvice.com.au/directory/1831/food-delivery/software) ## Alternatives 1. [Restroworks Cloud Kitchen Management Software](https://www.softwareadvice.com.au/software/421389/restroworks-cloud-kitchen-management-software) — 4.9/5 (79 reviews) 2. [GrubHub](https://www.softwareadvice.com.au/software/119107/grubhub) — 4.3/5 (131 reviews) 3. [Instacart](https://www.softwareadvice.com.au/software/230776/instacart) — 4.0/5 (47 reviews) 4. [Owner.com](https://www.softwareadvice.com.au/software/397734/owner-com) — 4.7/5 (96 reviews) 5. [StoreKit](https://www.softwareadvice.com.au/software/119800/storekit) — 4.9/5 (107 reviews) ## Reviews ### "Excellent delivery service" — 4.0/5 > **Jerad** | *24 September 2024* | Photography | Recommendation rating: 8.0/10 > > **Pros**: What I like about door dash, as a customer, is being able to have food delivered to me for a reasonable price. > > **Cons**: There isn't really anything that I don't like about door dash. > > my overall experience with doordash has been satisfactory. ----- ### "Great app, has all the features needed" — 5.0/5 > **Jacqueline** | *6 May 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and schedule driving blocks that are available. > > **Cons**: I happen to enjoy using the app for driving, so i have no problems > > I've have had no problems regarding the app or functionality ----- ### "Order never delivered" — 1.0/5 > **Denise** | *4 March 2025* | Education Management | Recommendation rating: 0.0/10 > > **Pros**: In this case, nothing. I can't believe they left everyone with no dinner. > > **Cons**: Cancelling an order after an hour of waiting and 2 updates delaying the time. > > Horrible. We had 5 children and 3 adults waiting for Taco Bell. After a full hour of waiting, they sent a notification saying it was cancelled. No other information\! ----- ### "DoorDash a great choice" — 5.0/5 > **Pebbles** | *18 December 2024* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: The large variety of stores and restaurants to choose from. You can see the star ratings and top choices. Also, you can compare prices, orders are delivered hot or cold as they should be and you have details on your delivery driver. > > **Cons**: Due to many circumstance your order can be delayed. Sometimes the order may not be correct. > > Overall I have had a great experience with DoorDash. I plan to continue to use them for numerous order deliveries. ----- ### "Overall great product" — 4.0/5 > **Jamie** | *17 March 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Easy, convenient, communication options with driver > > **Cons**: Customer service or “help” is often not the best. When orders arrived spilled in the bag or smelling of cigarette smoke from the driver they offer a minimal credit. > > I use it often\! It’s easy and only takes a few pushes of a button to order. ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.com.au/software/224452/doordash?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/224452/doordash) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data