--- description: Review of DoorDash for Merchants Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: DoorDash for Merchants | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Online Ordering Systems](/directory/3717/online-ordering-system/software) > [DoorDash for Merchants](/software/224452/doordash) # DoorDash for Merchants Canonical: https://www.softwareadvice.com.au/software/224452/doordash Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.com.au/software/224452/doordash?page=2) > DoorDash is a food ordering and delivery platform that connects customers with local restaurants and businesses. DoorDash empowers merchants to grow their businesses by providing an on-demand delivery fleet, data insights, and built-in marketing tools that assist the end-to-end online ordering and delivery process. Customers can browse over 300,000 local and national brands, submit online orders directly to restaurants, and receive their orders on time. > > Verdict: Rated **4.1/5** by 188 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 188 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: DoorDash ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Contact DoorDash for more information on pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Canada, New Zealand, United States ## Features - Activity Dashboard - Activity Tracking - Customer Database - Customer History - Customizable Reports - Delivery Tracking - Food Delivery Dispatching - For Restaurants - Inventory Management - Inventory Tracking - Mobile Access - Online Ordering - Online Payments - Order Management - Reporting/Analytics - Restaurant POS ## Support Options - FAQs/Forum - Phone Support ## Category - [Online Ordering Systems](https://www.softwareadvice.com.au/directory/3717/online-ordering-system/software) ## Related Categories - [Online Ordering Systems](https://www.softwareadvice.com.au/directory/3717/online-ordering-system/software) - [Food Delivery Software](https://www.softwareadvice.com.au/directory/1831/food-delivery/software) ## Alternatives 1. 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[StoreKit](https://www.softwareadvice.com.au/software/119800/storekit) — 4.9/5 (108 reviews) ## Reviews ### "Excellent delivery service" — 4.0/5 > **Jerad** | *24 September 2024* | Photography | Recommendation rating: 8.0/10 > > **Pros**: What I like about door dash, as a customer, is being able to have food delivered to me for a reasonable price. > > **Cons**: There isn't really anything that I don't like about door dash. > > my overall experience with doordash has been satisfactory. ----- ### "DoorDash is fun and reliable" — 5.0/5 > **Ilana** | *16 November 2023* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Their network of deliverers is vast, especially in a city the size of Phoenix, and it's easy to find a taker almost every order. The app has useful filters like "open now" and "near me", and it tells you about how long you'll wait for your food before you even order. > > **Cons**: I get frustrated sometimes that the recommendations are repetitive and off-base. Sometimes, but not always. I've discovered some real gems. > > I have had a great experience using this app. I would definitely recommend it. ----- ### "Horrible app" — 1.0/5 > **Gyanpreet** | *30 March 2025* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: Nothing good about the app. They are good for nothing > > **Cons**: Irresponsible and unprofessional. They don’t take action on the mistakes done by the dasher. > > They are totally irresponsible. The dasher provided me with incomplete order, rotten tomatoes and wrong and expensive substitution of items and when I reached doordash support, they said that they cannot do anything about it nor they can provide me with a compensation. Totally irresponsible, unprofessional and unacceptable behaviour. Deleting this app forever and cancelling their membership. Don’t download this app. Its a scam. ----- ### "DoorDash is worth it\!" — 5.0/5 > **Keleigh** | *5 June 2025* | Accounting | Recommendation rating: 7.0/10 > > **Pros**: I like the amount of options with different pricing, also DashPass is nice. I like the real-time tracking of your dasher. > > **Cons**: I don't like that everything is upcharged on DoorDash and I also don't like that they allow their dashers to pick up multiple orders at once, allowing yours to get cold. ----- ### "DoorDash a great choice" — 5.0/5 > **Pebbles** | *18 December 2024* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: The large variety of stores and restaurants to choose from. You can see the star ratings and top choices. Also, you can compare prices, orders are delivered hot or cold as they should be and you have details on your delivery driver. > > **Cons**: Due to many circumstance your order can be delayed. Sometimes the order may not be correct. > > Overall I have had a great experience with DoorDash. I plan to continue to use them for numerous order deliveries. ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.com.au/software/224452/doordash?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/224452/doordash) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data