---
description: Review of Postmates Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Postmates | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Order Entry Software](/directory/3349/order-entry/software) > [Postmates](/software/224782/postmates)

# Postmates

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> Uber Freight's TMS Pro is a SaaS TMS solution that takes a holistic, tech-led approach to transportation management so that shippers have exactly what they need to be efficient, no matter how big or small their shipping operation is. TMS Pro offers: &#10;&#10;1. Advanced technology to help shippers automate and save money&#10;2. Centralized and customized reporting with real-time visibility&#10;3. Streamlined communication across internal and external teams&#10;4. Self service access, 24/7
> 
> Verdict: Rated **4.5/5** by 24 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 24 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Uber Technologies

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Please contact Uber for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Catalog Management
- Discount Management
- Order Entry
- Order Fulfillment
- Order Management
- Order Processing
- Order Tracking
- Third-Party Integrations

## Integrations (2 total)

- Olo
- Square Payments

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Order Entry Software](https://www.softwareadvice.com.au/directory/3349/order-entry/software)

## Alternatives

1. [Booqable](https://www.softwareadvice.com.au/software/77802/booqable) — 4.8/5 (1127 reviews)
2. [Cin7 Core](https://www.softwareadvice.com.au/software/103631/dear-systems) — 4.3/5 (732 reviews)
3. [Order Sender](https://www.softwareadvice.com.au/software/203029/order-sender) — 4.4/5 (130 reviews)
4. [Perenso](https://www.softwareadvice.com.au/software/354363/perenso-field-sales) — 4.8/5 (47 reviews)
5. [VAO](https://www.softwareadvice.com.au/software/521499/VAO) — 4.1/5 (8 reviews)

## Reviews

### "Very College friendly" — 4.0/5

> **Asia** | *9 March 2022* | Food & Beverages | Recommendation rating: 7.0/10
> 
> **Pros**: I like using grub hub because its been integrated into all my food services on campus. I also use it to order food outside of school and it usually efficient
> 
> **Cons**: I have had some bad experiences in timeliness of the food and bad communication between 3rd party websites and drivers.
> 
> Overall Postmates has been very helpful and has made my college experiences easier, especially when I am very busy.

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### "Postmates used to have the best pricing and now they inflate their procing a lot more" — 4.0/5

> **Verified Reviewer** | *8 January 2022* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: The easiness to schedule an order and get it delivered is second to only doordash
> 
> **Cons**: Drivers have trouble findinng my address, postmates doesn't feature whole menus, menus are higher in price, but probably due to people not tipping drivers
> 
> Overall, good experience, worth it when I want it

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### "FOOD FROM WRONG PLACE\!" — 3.0/5

> **Alexis** | *8 June 2021* | Apparel & Fashion | Recommendation rating: 3.0/10
> 
> **Pros**: I used Postmates for about 3 months and I can say that I liked their prices. They seemed to be lower than the other delivery apps that I was using at the time. I did like that their ordering process seemed to be easier and quicker than most of the other apps that were in the same field as theirs. I can also say that whenever I used them their drivers seem to be really nice and polite. Even if the food was late they would say things like, "Have a nice day\!" and I really liked that about Postmates as a whole.
> 
> **Cons**: Well, I used Postmates for about three months before I quit using them. The reason why I quit using Postmates is because one time I ordered some Chinese food from a Chinese restaurant. Well I did not get the food from the correct restaurant that I wanted it from and as we all know some foods from some restaurants do not taste the same. My Postmates delivery driver called me and said that they sent her to the wrong place and she was at the mall Chinese food restaurant. I did not want to go to that place because their food didn't taste the same as the restaurant that I was told my food will be picked up from. So my driver had to get my order all over again because it was a whole different restaurant and I got my food an hour later. The food was not as good as it would have been from the other restaurant and I was highly upset. So I got in contact with customer service and the best they could do was give me a Postmates credit on the amount that I spent. Now, that was a nice gesture but I wanted my money back and was not able to get it outside of the app.
> 
> My overall experience with Postmates has been good. I wouldn't say it has been great, but it certainly hasn't been bad. I did only have that one bad experience where my food was delivered from the wrong restaurant but nevertheless their customer service was pretty good and their drivers were always polite to me. If it was based off of customer service I would rate them a good seven out of ten but as far as their actual service, I'm going to give it a four out of ten.

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### "Postmates review" — 5.0/5

> **Douarou** | *13 October 2024* | Music | Recommendation rating: 5.0/10
> 
> **Pros**: Best to oders food online and receive as fast
> 
> **Cons**: Ready to oder food with Postmate and receive good flavor
> 
> Online oder app where you can found good taste

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### "Great App, Lots of variety" — 4.0/5

> **Jacqueline** | *28 April 2025* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use, doesn't lag, has lots of options when deciding on what you want to eat at anytime of day
> 
> **Cons**: Sometimes gps doesn't work but overall it's a good app, there's nothing much to not like about the app
> 
> I had a great experience with the app and recommend it for when you are hungry and looking for a variety of foods

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/224782/postmates)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/scm/postmates-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/224782/postmates> |
| en-GB | <https://www.softwareadvice.co.uk/software/224782/postmates> |
| en-IE | <https://www.softwareadvice.ie/software/224782/postmates> |
| en-NZ | <https://www.softwareadvice.co.nz/software/224782/postmates> |

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