--- description: Review of Panorama Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Panorama | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Fundraising and Donor Management Software](/directory/417/fundraising-software/software) > [Panorama](/software/2248/firstgiving) # Panorama Canonical: https://www.softwareadvice.com.au/software/2248/firstgiving Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/2248/firstgiving?page=2) > FrontStream’s fundraising software helps nonprofits and socially-responsible corporations raise and process more funds. Panorama helps plan, create, execute and measure the successful of fundraising campaigns and charity events. The interactive web interface helps nonprofits expand their donor base, manage event registration and donor communications. With prebuilt customized templates, users can create branded, personalized nonprofit page where they can tell a meaningful, personal story about their cause and create the awareness needed to raise funds. The software also includes a secure transaction engine that makes donating a seamless, hassle-free part of the process. Panorama creates a page with a unique web address that users can share with friends and family via email and social media. In addition to free personal support for all their organizations, Panorama also provides reporting on all events and supporters, offering complete visibility into campaign success and donor relationships. > > Verdict: Rated **3.5/5** by 103 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 103 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 3.2/5 | Based on overall reviews | | Features | 3.4/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: FrontStream - **Founded**: 2007 ## Commercial Context - **Starting Price**: USD 975.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: $900 Annual Subscription Fee + Transaction and Credit Card Fees Auction Transaction Fee + Credit Card Fee 5% + 2.5% = 7.5% Peer-to-Peer Donation Fee + Credit Card Fee 5% + 2.5% = 7.5% General Donation Fee + Event Registration Fee 1.75% + 2.5% = 4.25% - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - ACH Payment Processing - API - Absentee Bidding - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Attendance Management - Attendee Management - Auction Management - Bid Management - Billing & Invoicing - Budgeting/Forecasting - Buy Now Option - CRM - Calendar Management - Campaign Management - Campaign Segmentation ## Integrations (1 total) - Constant Contact ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Fundraising and Donor Management Software](https://www.softwareadvice.com.au/directory/417/fundraising-software/software) ## Related Categories - [Fundraising and Donor Management Software](https://www.softwareadvice.com.au/directory/417/fundraising-software/software) - [Donation Management Software](https://www.softwareadvice.com.au/directory/418/crm-software/software) - [Nonprofit CRM Software](https://www.softwareadvice.com.au/directory/4788/nonprofit-crm-software/software) - [Volunteer Management Software](https://www.softwareadvice.com.au/directory/416/volunteer-management-software/software) - [Event Management Software](https://www.softwareadvice.com.au/directory/4734/event-management/software) ## Alternatives 1. [DonorPerfect](https://www.softwareadvice.com.au/software/389956/donorperfect) — 4.5/5 (1384 reviews) 2. [Givebutter](https://www.softwareadvice.com.au/software/380178/givebutter) — 4.8/5 (871 reviews) 3. [Tithe.ly](https://www.softwareadvice.com.au/software/392360/tithe-ly) — 4.7/5 (691 reviews) 4. [Bloomerang](https://www.softwareadvice.com.au/software/2973/bloomerang) — 4.7/5 (1287 reviews) 5. [Zeffy](https://www.softwareadvice.com.au/software/190855/simplyk) — 4.8/5 (473 reviews) ## Reviews ### "Good software for an online auction" — 4.0/5 > **Paula** | *24 March 2023* | Veterinary | Recommendation rating: 7.0/10 > > **Pros**: Bidding for Good is easy to setup with online auction items and the bidding aspect appears to be easy to use by our bidders so that is a big help. > > **Cons**: My Biggest complaint is that it's impossible to change an "Individual" donor to a "Company or Business" donor. I've asked repeatedly to technical support for this and it's clearly not a priority. I especially need a "Contact Name" for the Business donors so thank you letters can be sent out but this has not been added so this is a big issue for me. It's simply an issue of adding a contact field to that database table. > > We're using Panorama as an online auction at the end of the year and have been successful in achieving our goal. ----- ### "Best support staff" — 5.0/5 > **Jenny** | *20 April 2023* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: What I like most is the fast response I get from people in customer service. > > **Cons**: There is nothing that I can think of that i like the least > > It's been a great experience, especially having help from \[sensitive content hidden\],Customer Success Manager, She is extremely thorough and knowledgeable and was able to help me with what I needed. ----- ### "Read this review and save yourself the headache\!\!\!\!" — 1.0/5 > **Terri** | *19 March 2021* | Nonprofit Organization Management | Recommendation rating: 0.0/10 > > **Pros**: My organizations has used this platform for 10+ years and it has been a nightmare the entire time\! As we transitioned out of Giftworks we were only met by road blocks when trying to get a back up copy of our data\! > > **Cons**: Customer Service is the Absolut worst\!\!\! I have never been treated with so much disrespect\! There is no direct line to contact anyone, and don't be surprised if your support ticket gets closed without a response\!\!\! > > My organization has been in the process of transitioning out of GiftWorks to a new platform because of the low quality and limitations this programs has. At the beginning of the conversion prosses GiftWorks supplied us with a back up file of our data. Now that we are completing our conversion to a new platform they are refusing to provide us with the backup file we need to complete our conversion. My department has sent dozens of emails and left dozens of voicemails all of which have been ignored. The only way we could actually talk to a person was by calling billing who was then able to convince Customer Support to call us. Wouldn't transfer me, wouldn't give me a direct line\! Even then Customer Support was reluctant to talk to me and refused to supply us with the backup copy we needed of our data. Essentially we are risking losing 10+ years of data and they could care less. If you value your data at all I would NOT go with GiftWorks\! ----- ### "Used as a School Data Tracker" — 5.0/5 > **Tara** | *3 June 2021* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: We use Panorama at our school to track student data, absences, growth, and scores. It’s easy to click on a student name and see all the vital information I’m looking for. > > **Cons**: I don’t feel like anything is missing for the purposes that we use this software for. > > Overall, Panorama works great for what we need it for: student data tracking. Students are easily able to go to the website and fill out surveys about their SEL growth and tell how they are feeling in both their home and school life. As a teacher, it allows us to see their attendance, their grades, if they are on track to pass the year, etc. ----- ### "Never a good customer services experience" — 2.0/5 > **Billie** | *24 March 2023* | Nonprofit Organization Management | Recommendation rating: 2.0/10 > > **Pros**: Ability to schedule and conduct an online auction with a geographically dispersed team. > > **Cons**: Many things work well. However, when you have a problem, getting it resolved is likely going to be highly frustrating. No matter how much information I provide, it is as if they read the first 4 words and have bucketed and prioritized our problem. It generally takes several email exchanges to get them out of the original assessment and to actually addressing the problem. This is in spite of me trying carefully to be succinct as to the problem. Then the pace of resolving the problem can be very frustrating while our auction is live for the two week period. Personally, I would switch platforms. I have just resorted to telling people that they must ensure everything is working prior to the auction because the likelihood of getting a problem resolved in the auction timeframe is not likely.To me the company is trying to offer too many services and at least the auction category is appearing to be a non-money maker and receiving only passing attention if any. > > When it works, good. But at the first sign of an issue I want to just quit rather than deal with inept customer support. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/2248/firstgiving?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/2248/firstgiving) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data