--- description: Review of Shop4D Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Shop4D | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Car Repair Software](/directory/4261/auto-repair/software) > [Shop4D](/software/225502/Shop4D) # Shop4D Canonical: https://www.softwareadvice.com.au/software/225502/Shop4D Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/225502/Shop4D?page=2) > Shop4D is a repair shop management system that streamlines every phase of the production pipeline. The solution caters to auto repair shops of all sizes and helps increase business efficiency, productivity and profitability. Key features include parts sourcing, digital inspections, customer communication and accounting. Shop4D also provides real-time metrics and analytics. Its RPM ToolKit gives owners and managers instant access to crucial KPIs that allows them to monitor and optimize their operations. > > Verdict: Rated **5.0/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 13 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Auto Profit Masters - **Location**: Littleton, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: USD 1,097.00 - **Pricing model**: Flat Rate - **Pricing Details**: Payments are structured to help users get onboard and use Shop4D quickly and painlessly. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: Canada, Mexico, United States ## Features - API - Accounting - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Billing & Invoicing - CRM - Chat/Messaging - Communication Management - Contact Database - Cost Tracking - Customer Database - Customer History - Customizable Reports - Data Import/Export - Document Management - Electronic Payments - Electronic Signature - Employee Scheduling ## Integrations (9 total) - AWS Amplify - AWS CloudFormation - Epicor Catalog for Automotive - Fleetio - PartsTech - ProDemand - QuickBooks Desktop - QuickBooks Online - Twilio ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Car Repair Software](https://www.softwareadvice.com.au/directory/4261/auto-repair/software) ## Related Categories - [Car Repair Software](https://www.softwareadvice.com.au/directory/4261/auto-repair/software) - [Auto Body Software](https://www.softwareadvice.com.au/directory/71/auto-parts-store-software/software) ## Alternatives 1. [ARI](https://www.softwareadvice.com.au/software/97484/ari-auto-repair-invoices) — 4.6/5 (600 reviews) 2. [AutoLeap](https://www.softwareadvice.com.au/software/120367/autoleap) — 4.8/5 (742 reviews) 3. [AutoRepair Cloud](https://www.softwareadvice.com.au/software/29965/autorepair-cloud) — 4.9/5 (163 reviews) 4. [NAPA TRACS](https://www.softwareadvice.com.au/software/76836/napa-tracs) — 4.2/5 (258 reviews) 5. [Shopmonkey](https://www.softwareadvice.com.au/software/88459/shopmonkey) — 4.6/5 (263 reviews) ## Reviews ### "If you are serious about your business, this is the program for you" — 5.0/5 > **NaTasha** | *25 July 2022* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: I love how easy this is to use. There's a learning curve, but after you learn, it's easy. I love that they have weekly trainings so I can learn what new features came out. I feel that there is support in place, I never feel alone. When I utilize the tech support I am grateful that they are stateside and speak clear and perfect English. They are always so helpful too and I feel like they are my friends. I lovingly call them my NerdHerd and contact them anytime I have a question or need a quick reminder on how to do something. I've never felt talked down to, I've never felt rushed or ignored when I needed help. Having this software really gave us a great view on where our weaknesses were so we could address them. The reports are the most robust I've seen\! I feel like we know everything about our business. We are on track to meet some serious goals and I feel like this software was the last piece of the puzzle we needed to really get where we want to be. > > **Cons**: The hardest part of this software was learning this software. I'm highly skilled in the computer area and I struggled a little in the first week. After 4 weeks I had the complete hang of it (or so I thought) then I did a training session and learned way more\! Switching from Mitchell to Shop4d was difficult but so worth it\!\! I'd never go back. > > I am a frothing at the mouth avid fanatic of this software. I've literally kicked a rival company out of my shop because I told him, we are lifers. I genuinely feel like the team there care about our business and really want the best, from \[SENSITIVE CONTENT\] and my boys \[SENSITIVE CONTENT\] at Tech Support. I cannot believe we ever managed with Mitchell. I've sung my praises for this software to everyone in my 20 group and all of my friends in the industry. Its slick, it's modern, and it works. And it keeps working because they keep tweaking it and LISTENING to their users. Other companies in other industries should take notice\! ----- ### "BEST SHOP MANAGEMENT SYTEM EVER\!" — 5.0/5 > **John** | *11 October 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: EVERYTHING\!\!\!\! This platform helped us double the productivity and sales in our automotive shop in two years. VERY EASY TO USE - all in one shop management system from managing workflow to accounting to inventory to monitoring employee production - ALSO BUILT IN TRAINING PODCAST \& MORE. > > **Cons**: THAT I PROCRASTINATED ABOUT SWITCHING TO THIS SHOP MANAGEMENT SYSTEM. > > The owners and managers of this company are top notch \[sensitive content hidden\], caring individuals. Their technical assistance staff will help with ANY I.T. ISSUES (and I mean any issues) They helped me with uploading firmware on my game trail camera when I was unable to get it done\!\!\!\! ----- ### "Thanks Shop4D" — 5.0/5 > **Alex** | *21 November 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Where do I start? The software is intuitive and easy to use. It realigns the relationship between the tech, the service writer and the customer. Estimates are more accurate to start with because the person that is working on the car knows what is needed, the service writer isn't guessing as to what parts are needed and isn't guessing if the labor guide is right or wrong. The software is completely integrated. The shop management (with integrated RPM tool kit), point of sale, digital inspection, marketing and diagnostic information is genius. Gone are the days of trying to get different software to play nice together. Also gone are the days of different vendors blaming the other one for a problem, it's so nice. Being able to compare parts prices and availability within seconds is genius\!\!\! I LOVE that feature. The software is not perfect and needs to be tweaked (all software is like this) and guess what? You see something that could be improved, or would help your particular shop. You bring it up to tech support, they take the time to look it over and more often than not you get a notice in a few days saying, that the change has been made. The folks at Shop4D have always checked in with me to see how we are doing and to see if there is anything they could do to help. The feeling is more like friendship. > > **Cons**: Having get buy in from some employees for the tech to do the service writers job. Some techs are so set in their ways that they don't even consider that taking the time to make part of the estimate themselves actually allows them to make a better living. Some writers don't like the techs having a hand in the process because a tech just shouldn't be involved. I've heard both of those arguments. in the end the people on my team now are making a better living and I feel that our customers are getting a better over all service. > > I started using Shop4D within a year of when they opened for business. I was struggling because of family health problems. I was close to shutting the doors because I couldn't do everything. Shop4D made it possible to run the shop more efficiently and productively. In 0ver 20 years I used several different big name POS systems and none of them seemed to care about my situation, just cared about getting paid for using their product. ----- ### "Game Changer" — 5.0/5 > **Tom** | *14 October 2022* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The layout and the process really make business efficient and, for lack of a better word, easier for all\! > > **Cons**: I can’t think of any at the moment. It’s a hard question to ask when you love it all so much. > > I started as an APM RPM Toolkit customer. The knowledge and monitoring was so critical. Learning what numbers made a difference to success. I was fortunate to have found the courage to not be scared and learn things that I can do better. When Shop 4D was released, it was a no brained for me. After seeing what monitoring did, to be able to implement real time monitoring and be able to make changes he literally turned my business into a business. The 4D team has the most amazing in house tech support. I don’t know where my business would be but I guarantee it wouldn’t be where it is. It is life changing and I’m grateful every day for the opportunities that have come my way. Shop4D is an opportunity to shortcut the road to success. To have all of the business data, customer data and employee data all in one easy to navigate limitlessly functional and loaded with more features that are actually needed in this line of business is unlike any other that I’ve seen. Don’t be sold by imitations and inferior sales tactics. Go for the win\! ----- ### "The Full Package" — 5.0/5 > **Joshua** | *12 October 2022* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Shop4d is game changing. It is like drafting the number one pick for a struggling team. It provides organization, transparency and profit management in one package. It also includes full CRM capabilities, as well as the tools to set targets, monitor progress and learn how to affect the most critical key performance indicators. It was easy to integrate into our shop because the Shop4d technical support and onboarding teams are well-trained and prompt in all that they do. Simply put: Shop4d is the full package for auto repair business management. > > **Cons**: I once believed Shop4d to be expensive. Compared to some point of sale programs for auto repair, it has the highest cost. Now I believe that using another management program will cost your company more than the monthly subscription to Shop4d: Shop4d will find you money to make. I wish that there was a website integration feature so that the program synchronized with a company website planner where clients could reserve appointments online. Management would monitor the calendar to approve, deny or change appointments based on availability. It would certainly eliminate data entry on my end when clients send email appointment requests and ultimate save time. > > Completely Satisfied. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/225502/Shop4D?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/225502/Shop4D) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data