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description: Review of ShiftWorx Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: ShiftWorx | Reviews, Pricing & Demos - SoftwareAdvice AU
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# ShiftWorx

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> FreePoint Technologies' ShiftWorx is a unique grouping of modules that provide an end-to-end solution for continuous improvement across the production floor.&#10;&#10;▪ Production Management - Real-time information on machine performance, jobs, and operator workforce.&#10;&#10;▪ Performance Analysis - Metrics at the machine, line or plant for historical, situational and predictive insights.&#10;&#10;▪ Quality \&amp; Compliance - Benchmarking, standards and procedures to meet audit and compliance regulations.&#10;&#10;▪ Team Member Development \&amp; Performance - Operators have better tools for creating value added work.&#10;&#10;ShiftWorx provides a ‘holistic’ shopfloor management platform that when applied in whole or in succession affords manufacturers a production optimization solution backed by Toyota Production System (TPS) consulting expertise.&#10;&#10;▪ Fully customized modular suite of products.&#10;▪ Toyota Production System (TPS) expertise &#10;▪ Measures and monitors critical production areas.&#10;▪ Managed Services included.&#10;▪ Cloud-connects equipment of any age, type or brand.&#10;&#10;Measure, Analyze, and Improve with ShiftWorx\! Contact us today for a complimentary consultation from our TPS experts\! Schedule a software demonstration specific to your Industry and requirements.
> 
> Verdict: Rated **4.4/5** by 22 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 22 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: FreePoint Technologies
- **Founded**: 1989

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Pricing is per machine/user per year (monthly subscription Software as a Service).
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Mexico, New Zealand, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Asset Tracking
- Audit Management
- Collaboration Tools
- Compliance Management
- Configuration Management
- Connectivity Management
- Customisable Branding
- Customisable Dashboard
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Data Aggregation
- Data Blending

## Integrations (8 total)

- ERP2Web
- ERPCloud
- ERPFlex
- INMASS/MRP
- MESA
- MESHsystems
- MEScontrol.net
- MRPeasy

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Manufacturing Software](https://www.softwareadvice.com.au/directory/4704/manufacturing/software)

## Related Categories

- [Manufacturing Software](https://www.softwareadvice.com.au/directory/4704/manufacturing/software)
- [Predictive Analytics Software](https://www.softwareadvice.com.au/directory/481/predictive-analytics/software)
- [Dashboard Software](https://www.softwareadvice.com.au/directory/440/dashboard/software)
- [Reporting Tools](https://www.softwareadvice.com.au/directory/4284/reporting-tools/software)
- [IoT Analytics Platform](https://www.softwareadvice.com.au/directory/4445/iot-analytics/software)

## Alternatives

1. [NetSuite](https://www.softwareadvice.com.au/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2003 reviews)
2. [Fishbowl](https://www.softwareadvice.com.au/software/1700/fishbowl-inventory-scm) — 4.2/5 (1087 reviews)
3. [JobBOSS²](https://www.softwareadvice.com.au/software/389923/jobboss2) — 4.2/5 (865 reviews)
4. [Tangle](https://www.softwareadvice.com.au/software/418505/tangle) — 4.9/5 (7 reviews)
5. [Striven](https://www.softwareadvice.com.au/software/118170/striven) — 4.8/5 (128 reviews)

## Reviews

### "Remote Factory Floor Visibility" — 5.0/5

> **Kevin** | *11 August 2021* | Machinery | Recommendation rating: 9.0/10
> 
> **Pros**: Especially during Covid when travel to our 4 factories was restricted, the Shiftworx software was very instrumental in allowing me to monitor the progress that our manufacturing equipment was making.  The software also allows you to quickly see variances both over time and compared to similar equipment and take corrective actions if needed.  The Shiftworx software and freepoint hardware allowed visibility to our oldest and newest machines including Oxy fuel flame cutters, Blanchard Grinders and CNC milling machines.  We have made an overall machine efficiency improvement of 15% in the last 2 years using shiftworx to monitor the progress.
> 
> **Cons**: Integration into our manufacturing processes was fairly easy. and we have moved the hardware to new machines when making changes and the software was easy to make custom reports.
> 
> Overall, the product was easy to install, customize and use to monitor and identify ways to improve productivity.

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### "Shiftworx Review" — 4.0/5

> **Ryan** | *9 August 2021* | Automotive | Recommendation rating: 8.0/10
> 
> **Pros**: Ability to effectively display production information real time and quickly identify/correct issues as they arise.  Also really like the "Time Shift" functionality that has been brought back from previous versions.
> 
> **Cons**: When using the same KPI in multiple layouts they are not linked and therefore takes time to update the information multiple times.  That's all I can think of at this time.
> 
> Overall I am satisfied with Shiftworx.  We using the Lite version and hope that in the future we can expand to have more capability.

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### "Shiftworx - Machine Monitoring software for KPI Tracking. Good Idea - Hard to roll out." — 3.0/5

> **Bret** | *1 December 2021* | Mechanical or Industrial Engineering | Recommendation rating: 1.0/10
> 
> **Pros**: Easy to setup and and install the hardware and software.&#10;Had few outages.&#10;The concept of tracking machine metrics is not new, made sense for the management and production staff to use a cloud based system rather than paper reports.
> 
> **Cons**: \*Note we stopped using this over 2 years ago, I assume progress has been made since..&#10;The fundamental flaw in this concept is it requires production staff to immediately manually log in and select reason codes for inactivity. If they do not then the data is inaccurate.&#10;We were unable to coax staff to do this, so we did not ever get the value from it.&#10;I would only implement this type of software if:&#10;a) You only need to monitor run time vs idle/off time and do not care about "Reasons"&#10;b) or  The 'Reasons" are derived automatically from the machines Status Indicator or Controller.&#10;&#10;Machine warm up, looks like RUNNING, so operators can game the system unless you invest in additional hardware, which is also not infallible.&#10;The reports were hard to customise.&#10;Hosted in another time zone, and this caused issues with reports etc.
> 
> We wanted to reduce idle time due to SETUPS and WAITING (for information, materials etc)&#10;We started to collect the data for baseline and then set goals to conitnuously improve.&#10;&#10;The daily reports were so flawed due to the apathetic machinists we soon gave up.&#10;The software is fine.

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### "Makes a difference right away" — 4.0/5

> **Ben** | *6 August 2021* | Industrial Automation | Recommendation rating: 10.0/10
> 
> **Pros**: This simple to use software drives performance on the shopfloor right away.  It allows for simple metrics that drive bottom line results.  I saw immediate changes to how our machinists decided to process jobs as they got visual feedback of the importance of spindle uptime.  At a glance I can see what has happened in the last 24 hours and understand our performance - and so can everyone else in the company.
> 
> **Cons**: Sometimes accountability can be threatening.  Care needs to be taken when rolling out this software to keep the tone positive.  This risk exists with all products in this space and Freepoint does a great job of presenting the data in a positive way.  They help drive engagement to overcome this potential risk.

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### "My first 4 months using Shiftworx" — 5.0/5

> **Erin** | *7 August 2021* | Packaging & Containers | Recommendation rating: 10.0/10
> 
> **Pros**: That it allows operators to do their work and get their input into the improvement of the workflow process. It did not impede their work productivity.
> 
> **Cons**: It wasn't the softwares fault but making work definitions was slightly different to my processes but once I understood everything was great.
> 
> A. It was really easy to deploy. Any roadblocks I hit the support team was great.&#10;&#10;B. It is daunting at first when looking at the all of the available data and reporting and KPI options.  After using it a little bit and understanding the setup of different data source collection on a machine it was great.&#10;&#10;C. API use allowed us to integrate it in ways we never could have imagined up front.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/229405/shiftworx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/manufacturing/shiftworx-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/229405/shiftworx> |
| en-GB | <https://www.softwareadvice.co.uk/software/229405/shiftworx> |
| en-IE | <https://www.softwareadvice.ie/software/229405/shiftworx> |
| en-NZ | <https://www.softwareadvice.co.nz/software/229405/shiftworx> |

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