--- description: Review of FTSRetail Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FTSRetail | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Retail Management Software](/directory/2025/retail-management/software) > [FTSRetail](/software/229894/cygnus-retail-management) # FTSRetail Canonical: https://www.softwareadvice.com.au/software/229894/cygnus-retail-management > FTSRetail is an eCommerce and inventory management solution that helps businesses in the retail industry streamline processes related to online ordering, customer engagement, payment processing, and more on a centralized platform. It allows administrators to set up customer loyalty programs, distribute store coupons, track employee attendance, and set up mobile checkout processes, among other operations. FTSRetail enables employees to set up products, configure pricing, handle shipping, offer in-store pickups, create eReceipts, and generate reports to gain insights into overall business operations. Pricing is available on request and support is extended via phone, email, and other online measures. > > Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: FTS Solutions - **Founded**: 1997 ## Commercial Context - **Starting Price**: USD 85.00 - **Pricing model**: Other - **Pricing Details**: FTSRetail (Prices are in USD based on an annual plan, on a per checkout lane basis) Standard: $40 per lane/month Premium: $85 per lane/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Alerts/Notifications - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Credit Card Processing - Customer Accounts - Customer Database - Customer History - Customisable Branding - Customizable Reports - Data Import/Export - Data Synchronization - Discount Management - Electronic Payments - Email Marketing - Employee Management - For Retail ## Integrations (1 total) - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Retail Management Software](https://www.softwareadvice.com.au/directory/2025/retail-management/software) ## Related Categories - [Retail Management Software](https://www.softwareadvice.com.au/directory/2025/retail-management/software) - [Convenience Store Software](https://www.softwareadvice.com.au/directory/74/convenience-gas-station-software/software) - [POS Systems](https://www.softwareadvice.com.au/directory/210/web-based-point-of-sale-software/software) - [eCommerce Software](https://www.softwareadvice.com.au/directory/4340/ecommerce/software) ## Alternatives 1. [Lightspeed Retail](https://www.softwareadvice.com.au/software/1932/lightspeed-retail-pos) — 4.0/5 (975 reviews) 2. [PayPal](https://www.softwareadvice.com.au/software/104664/paypal) — 4.6/5 (26301 reviews) 3. [Univex Retail Software](https://www.softwareadvice.com.au/software/55306/univex-retail-software) — 5.0/5 (2 reviews) 4. [Unified Commerce Platform](https://www.softwareadvice.com.au/software/107931/unified-commerce-platform) — 4.4/5 (12 reviews) 5. [O2VEND](https://www.softwareadvice.com.au/software/186661/o2vend) — 5.0/5 (2 reviews) ## Reviews ### "Great solution for growing businesses" — 5.0/5 > **Vikas** | *7 June 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: One of the best things I like about XoomRetail is that it helps my business grow. In a small business, many operations start out manually and use ad-hoc processes using Excel spreadsheets. With XoomRetail, all of the business sales, customers, inventory, employees are in a unified system. It identifies opportunities such as top-selling products for margin improvement, inventory waste, satisfied customers, and so on. Business just runs better with XoomRetail > > **Cons**: It is a comprehensive software and to get the full use out of it, some integration with other software such as Quickbooks, or shipping logistics software will be helpful but lacking > > Really great\! The sales team is very helpful and support folks are willing to educate about all the features. ----- ### "New Business Owner" — 4.0/5 > **Kathy** | *9 June 2021* | Retail | Recommendation rating: 9.0/10 > > **Pros**: POS is fairly simple to use and aggregates our sales efforts from multiple locations allowing us a pathway for expansion. > > **Cons**: Due to Covid, some components took a bit longer to arrive. > > Whether you are experienced business owner or new to retail, believe FTS offered a competitive price and great value for what they charge. Also find their Support to be helpful. Not a fan of ticketing system, but I have not had any problems. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/229894/cygnus-retail-management) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data