---
description: Review of Edge Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Edge | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/4509/reputation-management/software) > [Edge](/software/230740/eyerate)

# Edge

Canonical: https://www.softwareadvice.com.au/software/230740/eyerate

> Edge is a cloud-based reputation management platform that helps franchises and service brands track and manage customer feedback. This platform enables users to integrate with point-of-sale systems, allowing for automatic recognition and rewards for employees who receive positive Google reviews. Edge also supports the creation of internal sales competitions and local customer communities. Additionally, Edge helps streamline the review process, enabling brands to track essential customer feedback. Key features include employee incentives, employee engagement, mobile applications, reporting and more.
> 
> Verdict: Rated **3.0/5** by 1 users. Top-rated for **Ease of Use**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 2.0/5 | Based on overall reviews |
| Value for Money | 2.0/5 | Based on overall reviews |
| Features | 2.0/5 | Based on overall reviews |
| Recommendation percentage | 20% | (2/10 Likelihood to recommend) |

## About the vendor

- **Company**: Edge

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Customizable Reports
- Engagement Tracking
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- Review Sharing
- SEO Management
- Third-Party Integrations
- Widgets

## Integrations (28 total)

- ABC Glofox
- ABC Ignite
- AutoSoft Online
- BLAZE
- Booker
- Boulevard
- CDK Global
- CenterEdge Advantage
- Club Automation
- ClubReady
- Dutchie
- Flowhub
- Greenbits
- IndicaOnline
- KORONA POS

... and 13 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Reputation Management Software](https://www.softwareadvice.com.au/directory/4509/reputation-management/software)

## Alternatives

1. [Trustpilot](https://www.softwareadvice.com.au/software/364802/trustpilot) — 4.5/5 (1202 reviews)
2. [rater8](https://www.softwareadvice.com.au/software/313432/rater8) — 5.0/5 (181 reviews)
3. [Birdeye](https://www.softwareadvice.com.au/software/86768/birdeye) — 4.7/5 (702 reviews)
4. [TrueReview](https://www.softwareadvice.com.au/software/193489/truereview) — 5.0/5 (150 reviews)
5. [Experience.com](https://www.softwareadvice.com.au/software/113604/xmp) — 4.7/5 (89 reviews)

## Reviews

### "System is easy but doesn't do the job" — 3.0/5

> **Karen** | *28 October 2022* | Medical Practice | Recommendation rating: 2.0/10
> 
> **Pros**: Easy for staff to send review requests and they send a summary email
> 
> **Cons**: Terrible customer service, the product was not easy for the customers and when you want help good luck
> 
> We are discontinuing because our customers did not like it so they did not use it

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/230740/eyerate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/230740-EyeRate/> |
| en-AU | <https://www.softwareadvice.com.au/software/230740/eyerate> |
| en-GB | <https://www.softwareadvice.co.uk/software/230740/eyerate> |
| en-IE | <https://www.softwareadvice.ie/software/230740/eyerate> |
| en-NZ | <https://www.softwareadvice.co.nz/software/230740/eyerate> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Software Advice helps businesses in Australia find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.com.au","url":"https://www.softwareadvice.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"Edge","description":"Edge is a cloud-based reputation management platform that helps franchises and service brands track and manage customer feedback. This platform enables users to integrate with point-of-sale systems, allowing for automatic recognition and rewards for employees who receive positive Google reviews. Edge also supports the creation of internal sales competitions and local customer communities. Additionally, Edge helps streamline the review process, enabling brands to track essential customer feedback. Key features include employee incentives, employee engagement, mobile applications, reporting and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3c55fc2d-6d29-4b3a-b3ab-a42e2557f27a.png","url":"https://www.softwareadvice.com.au/software/230740/eyerate","@id":"https://www.softwareadvice.com.au/software/230740/eyerate#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":3.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.softwareadvice.com.au/software/230740/eyerate#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Reputation Management Software","position":2,"item":"/directory/4509/reputation-management/software","@type":"ListItem"},{"name":"Edge","position":3,"item":"/software/230740/eyerate","@type":"ListItem"}]}]}
</script>