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description: Review of brightfin Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: brightfin | Reviews, Pricing & Demos - SoftwareAdvice AU
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# brightfin

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> IT teams are our unsung heroes, and we think it's time to sing. brightfin helps IT and Finance leaders get the recognition they deserve by providing unified views of IT spend that could only be achieved in the past by cobbling data together into spreadsheets. Because brightfin natively integrates TEM and IT Financial Management it's now possible to bring all of your IT invoices (mobile, telecom, cloud, SaaS, etc.) into ServiceNow while optimizing your carrier spend and allowing for easy allocation by department, location, project, and more.
> 
> Verdict: Rated **4.7/5** by 36 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 36 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: brightfin
- **Location**: Larkspur, US
- **Founded**: 2001

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: Per-line per-month subscription model
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, German
- **Available Countries**: Germany, Japan, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- App Management
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Barcode/Ticket Scanning
- Billing & Invoicing
- Billing for Data
- Billing for Voice
- Budgeting/Forecasting
- CRM
- Chargeback Tracking
- Compliance Management
- Contract Negotiation
- Contract/License Management
- Cost Analysis

## Integrations (2 total)

- ServiceNow
- ServiceNow IT Service Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Mobility Software](https://www.softwareadvice.com.au/directory/4238/mobility/software)

## Related Categories

- [Mobility Software](https://www.softwareadvice.com.au/directory/4238/mobility/software)
- [Wireless Expense Management Software](https://www.softwareadvice.com.au/directory/4196/wireless-expense-management/software)
- [IT Asset Management Software](https://www.softwareadvice.com.au/directory/1888/it-asset-management/software)
- [Telecom Expense Management Software](https://www.softwareadvice.com.au/directory/4541/telecom-expense-management/software)

## Alternatives

1. [SpikeFli Analytics](https://www.softwareadvice.com.au/software/156520/eim) — 4.6/5 (23 reviews)
2. [zLinq](https://www.softwareadvice.com.au/software/522339/zLinq) — 5.0/5 (2 reviews)
3. [Cimpl](https://www.softwareadvice.com.au/software/205639/cimpl) (0 reviews)
4. [Clearview](https://www.softwareadvice.com.au/software/130033/clearview) — 4.8/5 (13 reviews)
5. [Mobil(X)](https://www.softwareadvice.com.au/software/225331/mobil-x-suite) — 4.8/5 (12 reviews)

## Reviews

### "Great product" — 5.0/5

> **Allison** | *28 October 2016* | Wireless | Recommendation rating: 10.0/10
> 
> **Pros**: summaries, drilldowns, accuracy
> 
> **Cons**: -hard to get users to actually use it&#13;&#10;-the teams/manager login functionality is a little buggy . I've had some odd renaming of teams forcing me to lose access privilege settings. Also I have had to set up a bunch of dummy wireless users in order for managers to see their own wireless data included in their team views. As a result the tabs for all of their own data are blank. &#13;&#10;-Custom views for manager log-ons are buggy. Views for multiple months are often either blank, take forever to load or never load at all
> 
> Of course I am biased... :)  Once users figure out what they can do with MobilityCentral they are very impressed\!

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### "Great Reporting & Billing Summaries" — 5.0/5

> **Melissa** | *8 September 2016* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Reports, Billing Summaries, Savings Recommendations
> 
> I use Visage on a daily basis to help monitor spending, usage and review savings opportunities.  Visage gives our company visibility over all our mobile numbers making it easy to catch lines with no usage, lines with high data usage and any unforeseen peaks in spending.  I can easily download or create any report I need and I especially love the monthly billing summaries and trends, which break down all monthly charges so we have control over spending.  Visage also offers excellent customer service and is a great asset to our company\!

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### "Fairly easy to setup and learn the basics.  Allowed us to see all of our accounts in one place." — 4.0/5

> **Ken** | *6 March 2018* | Insurance | Recommendation rating: 7.0/10
> 
> **Pros**: The visibility it provides to all our lines.  Lots of reports available to view different aspects of our accounts combined.  Suggestions offered as to how to lower our wireless spend has allowed us to make changes to our accounts that has more than paid for our software fees.  Ability to easily find/track high data users and drive usage down.  When asked questions about our wireless usage/accounts an easy place to go to find the answer.
> 
> **Cons**: You cannot make changes in this software product that will pass on to the wireless vendor.  If you could work in Mobility Central to manage all your wireless accounts...that would be the best.  Slight delay before data is received from the wireless vendor after the bill has been generated/is available.  Takes time to learn various aspects of the system.  Because of that I am not using this system to its fullest capability.
> 
> Reduced wireless cost from suggestions made by the software.  Time savings in tracking/researching data when needed from all our accounts in one place.

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### "Software Review" — 4.0/5

> **Megan** | *20 October 2016* | Wireless | Recommendation rating: 9.0/10
> 
> **Pros**: Customer Support, Alerts, Recommendations, Pooling Spend
> 
> **Cons**: You can not access real time data. There is so much information offered, it can be difficult to search for what you need.
> 
> Visage|MC has the best customer support\! It is fairly easy to navigate considering the abundance of info. that is offered. Alerts and recommendations are a fantastic feature, not to mention a huge time saver. Being able to drill down to specific details without the hassle is another major time saver. The one thing that can sometimes (not always\!) be a downfall is not having real time data available.

-----

### "Wireless TEM Made Easy\!" — 4.0/5

> **Asleigh** | *11 November 2016* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: The software is extremely easy to use and the data is very organized.
> 
> **Cons**: I wish it was a bit more customizable at times
> 
> Visage's MobilityCentral was my first experience with a wireless TEM. Their excellent customer support has continued to make sure I have everything I need. They are not only easily accessible for assistance, but also very personable and great to work with\! &#13;&#10;&#13;&#10;The enhancements over the years have significantly increased the ease of use of the system and made my job that much easier\! You will hear little to no complaints from me\!

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/231106/brightfin)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/help-desk/brightfin-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/231106/brightfin> |
| en-GB | <https://www.softwareadvice.co.uk/software/231106/brightfin> |
| en-IE | <https://www.softwareadvice.ie/software/231106/brightfin> |
| en-NZ | <https://www.softwareadvice.co.nz/software/231106/brightfin> |

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