About Metasystems

Metasystems is a comprehensive ERP software that provides a Quote-to-Production-to-Cash-to-Warranty business flow tailored to industries such as truck trailers, cabinets, capital equipment, and more. The software offers engineering product configuration, production scheduling, and other applications essential for companies involved in manufacturing, particularly those working on engineering or configuring to order projects. The software aids in resource planning, scheduling, MRP, safety stock management, real-time work order status tracking, labor hour management, and integration with payroll systems. It offers graphical representations of shop floor status, time and attendance tracking, and labor allocation tools, all crucial for efficient manufacturing operations. Metasystems includes a Purchasing Workbench and material planning tools that help ensure critical materials are available when needed most. Features include group work capabilities by buyer/planner, vendor part numbers, supplier quotations, MRP-driven purchasing, consigned material management, and functionalities for currency and unit of measure conversion. The software provides a systematic approach to managing purchasing processes to optimize material availability and streamline procurement operations. Metasystems offers warehouse organization tools such as barcoding, labeling, automatic/manual numbering, and real-time inventory tracking. The system supports various locations, bins, lot/license numbers, and inventory transactions. It also facilitates scanner-based cycle counting and physical inventory tasks to ensure accurate inventory counts and valuation. These functionalities are crucial for businesses to optimize warehouse operations and meet customer commitments efficiently. The Metasystems ERP system provides robust quality assurance features to manage quality events effectively while ensuring full traceability and compliance. The software includes functionalities for full RMA management, vendor lot and serial references, reject and scrap management, inspections at various stages, non-conformity reporting, warranty and claims management, trend analysis, and part repair functionalities. These tools enable businesses to respond promptly to quality issues, minimize costs, and enhance product quality and customer satisfaction levels. Additionally, Metasystems offers accounting tools to help businesses manage their financial activities effectively. The system enables integrated accounting across the entire business system, with capabilities for multiple companies and locations, real-time posting and drill-down within AR, AP, and manufacturing transactions, budgeting, forecasting, cost accounting, inventory and production costing, customizable reports, and dashboards. These tools provide businesses with the data and insights needed to ensure financial stability and profitability.
Metasystems Software - Metasystems Engineering Workbench
Metasystems Software - Metasystems Order Management
Metasystems Software - Metasystems Purchasing Workbench
Metasystems Software - Metasystems Sales Order Workbench
Metasystems Software - Metasystems Service Order Maintenance
Metasystems Software - Metasystems Shop Floor Workbench
Metasystems Software - Metasystems Engineering Workbench - thumbnail
Metasystems Software - Metasystems Order Management - thumbnail
Metasystems Software - Metasystems Purchasing Workbench - thumbnail
Metasystems Software - Metasystems Sales Order Workbench - thumbnail
Metasystems Software - Metasystems Service Order Maintenance - thumbnail
Metasystems Software - Metasystems Shop Floor Workbench - thumbnail

Metasystems pricing

Metasystems does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Metasystems Reviews

Feature rating

Value for Money
3.8
Functionality
4.2
Ease of Use
4
Customer Support
4.4
5 reviews of 15 View all reviews
Bruce
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
4
Customer Support
5

4
Reviewed on 10/10/2008

We have been live with ICIM for over 3 years.

We have been live with ICIM for over 3 years and the best recommendation I can make is that I would make the same selection again.

Pros

We ultimately selected ICIM because of the people and business methods of Metasystems. Most all other ERP packages are shrink-wrap meaning that either zero or limited customization is available. One of our primary considerations was the ability to taylor the software to our unique operation. Metasystems offered the customization option and their employees provide vast experience and expertise over a broad industry spectrum. They were able to offer invaluable insight as a true partner in the definition and implementation of the package.

Cons

As expected, the customization of the package could at times be challenging. There were several major issues encountered along the development and implementation path but the Metasystem programmers were always available (even on nights, Saturdays and Sundays as needed), friendly, knowledgable and help to get us through all of the problems.

Laura
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/05/2012

We are a specialty chemical blending company with specific needs regarding formulating and purchasing/receiving. We also operate out of two offices - one for administration, and one for production. In the past, we had receiving and payables issues - where we paid for material that we hadn't fully received, etc. In addition, our formulas were difficult to access and print for production purposes. Metasystems was able to come in and create ICIM ERP that was tailored specifically to our needs - developing programs for each of our different products so everything worked perfectly.

Our labels are now printed automatically w/ barcodes and specific lot numbers - generated directly from our sales order numbers. The general work flow process from sales order, to work order, to packing slip, payables, receivables, general ledger - everything is streamlined! ICIM ERP enabled us to grow from 4 million in sales to 7 million in one year, which would have been IMPOSSIBLE with the paper system we were using before. I can't imagine the glaring (and expensive!) errors that would've occurred with that kind of growth.

Metasystems customer support is superb. I cannot highly recommend them enough. To be able to call or email someone in the USA, and get a near immediate response or solution is a far cry from most of the other ERP systems we looked at. I can't imagine our business without Metasystems or ICIM ERP - they are truly a partner at this point.

Jim
  • Industry: Electrical/Electronic Manufacturing
  • Review Source
Value for Money
3.5
Functionality
3.5
Ease of Use
1
Customer Support
1

2.5
Reviewed on 20/09/2016

Mgr - strategic programs

Pros

Stable and works for most of what we need in a mfg ERP ; fairly good configurator; ok on the accounting side

Cons

Old school tech and limitations on so much modern technology - built before BI a was really a consideration

Jarrod
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/05/2012

Heil Trailer International is the industry leading transportation solution provider and we have been in business since 1901. We have been using ICIM ERP by Metasystems for over 15 years. They have always provided fast efficient service and have built custom applications that have met or exceeded our specific needs from day one. We continue to integrate ICIM ERP into our new acquisitions - Metasystems always manages the implementations in an extremely timely, efficient and accurate manner.

Metasystems really took the time to learn about our business and our processes, this enables them to see the bigger picture and understand how one change can affect other segments of our unique business. If we need support, the team at Metasystems is always there for us with fast repairs that keep us up and running with no production stopping downtime. I don't think you will find a better ERP provider on the market than Metasystems.

Dan
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/06/2012

We are a cabinet door manufacturer with hundreds of door styles and thousands of options that are available on most of them. We looked for two years for an out of the box software package that would help us run our business from order inception to shipment; however, we were not able to find anything remotely close to fitting our needs.

We found out about Metasystems doing a web search for “product configuration.” Once Metasystems did an online demo of ICIM we were able to see that our needs would not be satisfied by an out of the box product. The programmers at Metasystems came to our site and “set up” our very unique program. Metasystems is a very professional firm who dedicates themselves to completing a project with little or no interference on day to day business operations. The support they provide is phenomenal and only a phone call or email away.

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