LogMeIn Central

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About LogMeIn Central

LogMeIn Central by GoTo is a cloud-based endpoint management solution that enables IT professionals to monitor and manage their endpoint infrastructure. Key features include user management, antivirus management, system health monitoring and computer grouping according to location, access and permission. Administrators can manage endpoints with a single-view dashboard where they can monitor device status, manage alerts for connectivity and deploy software. Central also helps admins create groups for different sets of endpoints, define control permissions, enable two-factor authentication and extend computer access. It also provides functionality to scan networks for malicious files and eliminate malware from a central console. Central offers mobile applications for iOS and Android devices that enables IT professionals to monitor network health remotely. The solution is available on an annual subscription basis that includes support through email and phone. Users can also access the online knowledge base and community forum to address basic inquiries.
LogMeIn Central Software - LogMeIn Central computer grouping
LogMeIn Central Software - LogMeIn Central patch management
LogMeIn Central Software - LogMeIn Central task automation
LogMeIn Central Software - LogMeIn Central alerts
LogMeIn Central Software - Inventory
LogMeIn Central video
LogMeIn Central Software - LogMeIn Central computer grouping - thumbnail
LogMeIn Central Software - LogMeIn Central patch management - thumbnail
LogMeIn Central Software - LogMeIn Central task automation - thumbnail
LogMeIn Central Software - LogMeIn Central alerts - thumbnail
LogMeIn Central Software - Inventory - thumbnail

LogMeIn Central pricing

LogMeIn Central does not have a free version but does offer a free trial. LogMeIn Central paid version starts at USD 46.00/month.

Starting Price:
USD 46.00/month
Free Version:
No
Free trial:
Yes

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LogMeIn Central Reviews

Feature rating

Value for Money
3.8
Functionality
4.3
Ease of Use
4.5
Customer Support
4.2
5 reviews of 325 View all reviews
Eric
Eric
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/11/2018

Excellent tool for managing widely distributed devices.

We are a radiology medical practice that have radiologists working in three states. When they need support, all the users have to do is make a quick phone call and we can instantly provide support even though there are hundreds of miles away.

Pros

this tool provides reliable access to our far-flung network of computers and devices to enable us to provide instant, critical support as if we were sitting at the keyboard and monitor. The ability to run diagnostics and the logs right from the dashboard is extremely useful.

Cons

I think the cost is a little high in the pricing models could be adjusted a bit. However, as reliable and robust as the software has become I have no real complaints.

Erika
Erika
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
0

4
Reviewed on 11/09/2019

Great product to use

Overall good experience got used to using it and now that we have also started to use connectwise automate have found that the tool has much more options than does LogMeIn. But it gets the job done.

Pros

I liked that after installing the install package it was easy to access the workstation with proper credentials.

Cons

The downside to this app is that it won't let you log right in, you have to have the correct credentials. If you try 5 times it'll lock you out for 5 minutes. I ended up in this situation many times and found it a bit frustrating. I understand the security aspect of it. But if we have made a connection with the workstation I would hope that it would recognize that and just allow the connection. Could useda more friendly file transfer.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
4
Ease of Use
4
Customer Support
2

3
Reviewed on 28/09/2018

It does the job

We have used LogMeIn Central since it started. It used to be lightweight, solid as a rock, and before all of the price increases, an excellent value. All of the stuff added since then is either hard to use, buggy, or has many limitations. In addition, the price has skyrocketed. Every year at renewal time we look at replacing it.

Pros

It takes care of the basic necessities extremely well. Many of the more advanced features are buggy or of limited usability.

Cons

The bugs and the limitations of the advanced features. VERY pricey for what it is. Without substantial discounts, it is a very poor value.

Mark
Mark
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2018

LogMeIn Central

We have been using LogMeIn Central for over 10 years. It's a great product and serves our needs very well.

Pros

The ability to manage all of our remote computers in one place, but we can also group them into subgroups by department, vendor, etc. I also like the ability to create an installation link that I can e-mail to someone and have them set up the LogMeIn software on the computer themselves.

Cons

The only feature that I would like to see would be the ability to grant/deny remote access on a per user basis by time of day. For example, if someone only needs remote access during 8 AM - 5 PM, we should be able to deny access between 5PM-8 AM.

Sabrina
Sabrina
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

4
Reviewed on 30/08/2022

Fast and easy.

Pros

Its easy to use... it's fast, compared to other remote control apps or softwares. I would notice that with others there would be a delay or "lag" when working on another computer remolety, but Central doesn't. Good features and super easy to connect.

Cons

I would like to have the option to drag and drop files from the local computer to the remotely accessed one. Sometimes, when taking screenshots in the remote to bring back to the local, Central would either freeze for several minutes or crash.

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