--- description: Review of INCITE Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: INCITE | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Forms Automation Software](/directory/4223/forms-automation/software) > [INCITE](/software/234427/incite) # INCITE Canonical: https://www.softwareadvice.com.au/software/234427/incite Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/234427/incite?page=2) > INCITE® is a mobile-first platform designed specifically for frontline teams in retail, restaurant, hospitality and other distributed work environments. Unlike traditional HR or desktop-focused learning systems, INCITE was built around the realities of the sales floor, where associates must balance training, communication, operational execution and customer engagement simultaneously. The platform combines communication, training, task management, forms, operational feedback and customer engagement tools into one connected experience, helping organizations reduce fragmentation and improve execution consistency across locations. INCITE’s learning experience is intentionally designed for frontline behavior. Through its interruptible, behavior-centric (IBC) approach, associates can pause training to assist a customer and seamlessly resume on any device without losing progress. This allows organizations to reinforce learning continuously without pulling employees off the floor for extended training sessions, keeping customer experience as the top priority. Organizations use INCITE to deliver: • Mobile-first onboarding and training • Product knowledge and selling skills • Operational communications and updates • Task management and workflow execution • Store audits, forms and field feedback • Coaching and leadership development • AI-generated training and product content • Customer engagement and kiosk experiences INCITE also integrates with MMP AI Studio, enabling organizations to rapidly create branded product knowledge videos, role-play scenarios and training content using AI-assisted workflows. Teams can generate short-form videos directly from product pages, PDFs or existing structured content without traditional production timelines. Built for highly distributed frontline environments, INCITE supports organizations ranging from a few hundred employees to tens of thousands of users. The platform is used to improve communication, accelerate onboarding, strengthen operational visibility, reinforce execution consistency and help frontline teams stay informed, aligned and customer focused. INCITE can operate alongside existing HR, LMS and enterprise systems, making it easy for organizations to modernize frontline communication and learning without requiring a complete platform replacement. > > Verdict: Rated **4.9/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 16 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Multimedia Plus ## Commercial Context - **Starting Price**: USD 3.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pricing for 500 users - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, Italian, Japanese, Portuguese, Russian, Spanish - **Available Countries**: Canada, United States ## Features - AI Copilot - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Assessment Management - Assignment Management - Asynchronous Learning - Bite-Sized Learning - Blended Learning - Built-in Course Authoring - Built-in LMS - Certificates - Certification Tracking - Collaboration Tools - Commenting/Notes - Communication Management - Compliance Management ## Integrations (4 total) - Okta - StoreForce - WorkSpace - ZooM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Forms Automation Software](https://www.softwareadvice.com.au/directory/4223/forms-automation/software) ## Related Categories - [Forms Automation Software](https://www.softwareadvice.com.au/directory/4223/forms-automation/software) - [AI Video Generator](https://www.softwareadvice.com.au/directory/4782/ai-video-generator-software/software) - [Mobile Learning Tools](https://www.softwareadvice.com.au/directory/3753/mobile-lms/software) - [Employee Training Software](https://www.softwareadvice.com.au/directory/1232/online-training/software) - [Sales Enablement Software](https://www.softwareadvice.com.au/directory/595/sales-enablement/software) ## Alternatives 1. [Rallyware](https://www.softwareadvice.com.au/software/96791/rallyware) — 4.9/5 (26 reviews) 2. [keelearning](https://www.softwareadvice.com.au/software/262064/keelearning) — 4.6/5 (83 reviews) 3. [WorkRamp](https://www.softwareadvice.com.au/software/384104/workramp) — 4.5/5 (81 reviews) 4. [Adobe Learning Manager](https://www.softwareadvice.com.au/software/52757/adobe-learning-manager) — 4.3/5 (682 reviews) 5. [QuoDeck](https://www.softwareadvice.com.au/software/146761/quodeck) — 5.0/5 (4 reviews) ## Reviews ### "Great overall learning software" — 5.0/5 > **Marie-Laurence** | *3 June 2021* | Retail | Recommendation rating: 9.0/10 > > **Pros**: It's incredibly easy and simple to create content for Incite. We can create and upload timely content in minutes, or create more elaborate multimedia trainings, in our 2 main languages (English \& French). It's also a tool that keeps evolving with us. They are constantly coming out with new useful features (ex. mobile app \& most recently Zoom integration). > > **Cons**: While this is presented as a communication tool, it's really only one-way communication from the system to the users. There is a survey function, which is good but limited to multiple choice answers. We would love to eventually see more functionality around how we can collect feedback or input from our users directly through the platform. > > Incite has allowed us to elevate our training and development programs for our remote teams. Given that we don't have a big L\&D team, Incite makes it easy to create content ourselves and to empower different departments to do so as well. Their support team is very responsive and takes the necessary time to look into and resolve our issues. They have done a very good job of adapting to our internal IT structure and finding ways to customize the integration for us. It's overall a great learning system. ----- ### "Online Learning Management System Advancement" — 5.0/5 > **Jessica** | *21 December 2023* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: The ease of use and the team that I work with are extremely responsive and helpful anytime assistance is needed\! > > **Cons**: Some bugs here and there, but that is also to be expected and the team helped us navigate around them. > > Incite has become an integral tool for our brand in maintaining consistency across the nation in systems training and following operations. ----- ### "Provide the Incite your team needs to succeed" — 4.0/5 > **bill** | *18 May 2021* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The ability to entice team members to learn and explore your message without the need to force them is key to adopting any learning system. Incite enables all levels of the organization to hear and see the common or custom messaging so critically important in a post COVID world. Easy access, quick lessons and the ability to pick up where you left off makes learning easy and fun. Incite does this plus keeps track of progress for compliance and tracking purposes. Competition across areas also makes this fun. > > **Cons**: Creating content is the hardest part of any program. The Incite team helps you get started in content creation and posting process. Once rolling, enable many areas of the business to create content and post (with review and approval) videos, info graphs or other information to keep the content relevant, timely and on-brand. Removal of old content to keep the footprint \& cost small may be the hardest task. > > Incite started as a Loss Prevention / Security training initiative many years ago but morphed into something that only the visionaries could have imagined. Product release information, technology changes, important company news all followed once managers got comfortable with content creation. This is not Facebook, Pinterest, Insta or Tic-Tok but still Social. Controlled and curated, the information provided will allow your team to succeed all while making sure compliance standards are met and information is provided to those who need it. Suggestion: Appoint someone who can oversee the program as a dedicated resource really helps the system succeed and be adopted. ----- ### "INCITE gives insight into training" — 5.0/5 > **Fred** | *1 October 2021* | Retail | Recommendation rating: 10.0/10 > > **Pros**: INCITE has given us visibility to our training programs right down to the associate level. We can now track compliance across the organization and monitor progress and success. > > **Cons**: We currently do not use the automated feature to feed our employee file from our HR system, but INCITE does support it. > > Our overall experience with INCITE has been excellent\! The support team is amazing and is there to help every step of the way. As new features are added to the INCITE platform, the support team always reaches out to introduce us to the new features so we can begin using them right away. ----- ### "Great Product for our Company" — 5.0/5 > **Shalie** | *28 July 2021* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: The ability to build courses, change them, and have test users before we launch them is great for us to be able to develop what we need to in a professional manner. I like the ability to create Knowledge checks, tests and quizzes with ease. Building the courses and adding click to learns for specific learning is also a plus. > > **Cons**: The only suggestion for what I would want more from this software would be the ability to make quizzes multifaceted with options such as combining the different types of quiz options they offer to make more well rounded quizzes. > > I have enjoyed working with the staff at INCITE. The creators are available to discuss changes, updates and overall want us to be successful in launching our learning programs. They have been very easy to work with and offer great feedback on how to enhance the learning experience through INCITE. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/234427/incite?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/234427/incite) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data