--- description: Review of YouTrack Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: YouTrack | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/4138/collaboration/software) > [YouTrack](/software/23783/youtrack) # YouTrack Canonical: https://www.softwareadvice.com.au/software/23783/youtrack Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/23783/youtrack?page=2) > YouTrack is a project management tool that helps teams streamline their work and increase productivity. It allows teams to track tasks, manage projects, maintain a knowledge base, support customers, and collaborate on projects of any size. The tool can be tailored to the unique needs of teams in various industries such as software development, DevOps, HR, and marketing. YouTrack enhances team efficiency with AI-powered features. It has a text-to-issue transformation feature that lets users easily identify actions and create new tasks from any text. The writing assistance automatically checks grammar, spelling, and punctuation as users compose. The AI Assistant also generates summaries of content and provides suggestions when composing replies in multiple languages. YouTrack offers customizable agile boards that support Kanban, Scrum, and mixed approaches. This allows teams to plan and track projects at all levels. The comprehensive reporting and dashboard features provide detailed analyses of performance and progress indicators. The helpdesk functionality enables teams to support external customers or internal users through a ticket-based system. Teams can also extend YouTrack's functionality through a wide range of apps to manage projects their way and deliver great products. > > Verdict: Rated **4.5/5** by 95 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 95 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: JetBrains - **Founded**: 2000 ## Commercial Context - **Starting Price**: USD 3.67 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: YouTrack offers both a Cloud and a Server version. YouTrack is free for up to 10 users with unlimited functionality in the cloud or on the server. For teams of 11+ users, paid subscriptions are available, with a price based on the number of users and unlimited functionality. Cloud subscriptions are flexible with monthly or discounted annual pay-per-user payment schemes. Server licenses are perpetual and come with one year of free upgrades and support. User packs are available for groups of 15 users and up. YouTrack prices will be updated on October 1, 2025. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, German, Japanese, Korean, Portuguese, Russian, Spanish - **Available Countries**: Australia, Austria, Belarus, Belgium, Brazil, Canada, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Hungary, Ireland, Israel, Italy, Japan, Latvia and 20 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agile Methodologies - Alerts/Notifications - Assignment Management - Audit Trail - Backlog Management - Bug Tracking - Bug/Issue Capture - Business Process Automation - Change Management - Code Repository Integration - Collaboration Tools - Commenting/Notes - Communication Management - Compliance Tracking - Configurable Workflow - Content Management ## Integrations (14 total) - Bitbucket - Cisco Jabber - Confluence - GitHub - GitLab - IntelliJ IDEA - Jira - PractiTest - Slack - TMetric - TestLodge - TestRail - VCS - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software) ## Related Categories - [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software) - [Workflow Management Software](https://www.softwareadvice.com.au/directory/4272/workflow/software) - [Online Project Management Software](https://www.softwareadvice.com.au/directory/436/web-based/software) - [Productivity Software](https://www.softwareadvice.com.au/directory/4366/productivity/software) - [Bug Tracking Software](https://www.softwareadvice.com.au/directory/4721/bug-tracking/software) ## Alternatives 1. [Clockify](https://www.softwareadvice.com.au/software/355240/clockify) — 4.8/5 (9243 reviews) 2. [Jira](https://www.softwareadvice.com.au/software/4315/jira) — 4.4/5 (15371 reviews) 3. [Asana](https://www.softwareadvice.com.au/software/5576/asana) — 4.5/5 (13574 reviews) 4. [monday.com](https://www.softwareadvice.com.au/software/131008/monday-com) — 4.6/5 (6037 reviews) 5. [Trello](https://www.softwareadvice.com.au/software/430585/trello) — 4.5/5 (23533 reviews) ## Reviews ### "Feature-rich issue tracker built for serious dev teams" — 5.0/5 > **Arnaud** | *14 May 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: YouTrack offers an incredibly flexible and powerful issue tracking and project management system. The customizable workflows, agile boards, and built-in time tracking are excellent for development teams. The query-based filtering system is very expressive, and the Gantt chart and reporting features provide strong visibility into project progress. > > **Cons**: The learning curve for YouTrack is steeper than simpler alternatives like Jira or Linear. New team members often struggle with the query language and complex configuration options. The UI can feel dense and overwhelming at first, and some integrations with third-party tools require additional setup effort. > > YouTrack continues to be a feature-rich and highly configurable tool for software development teams. JetBrains has continued to improve the interface and add smart automation features. It works particularly well for teams already using other JetBrains tools like IntelliJ or TeamCity, as the ecosystem integration is seamless. For teams willing to invest time in setup, the payoff in productivity is significant. ----- ### "A very cool tool but..." — 4.0/5 > **Janek** | *30 October 2024* | Internet | Recommendation rating: 8.0/10 > > **Pros**: I really like the ability to freely adapt the layout of the agile boards > > **Cons**: Unfortunately, most of the features I used to use are being withdrawn, forcing me to return to Notion. > > The tool was pretty cool but after the withdrawal of many add-ons it became completely useless to me ----- ### "The official Jetbrains issue manager\!" — 4.0/5 > **Anonymous User** | *14 November 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: You can track everything, the name that Jetbrains choose was very accurate. It's their official tool and it's really helpful. > > **Cons**: Jetbrains should update the UI to make it more modern, unfortunately there weren't any upgrade in a while ----- ### "Powerful and Flexible: YouTrack is good for Team Management" — 4.0/5 > **Sachin** | *23 December 2024* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Creating and managing issues is simple. You can add details, attach files, and categorize tasks with tags. It’s easy to track what’s being worked on, who is working on it, and the task's status > > **Cons**: While Youtrack works well with some popular tools, it doesn't have as many integrations as other tools like Jira. This can be a problem for teams using less common tools > > youtrack is good for managing sprints and backlogs, and it integrates with other popular tools. However, it may take some time to learn, and it has fewer integrations compared to other tools. ----- ### "A very strong competitor in the space, it's worth a try" — 5.0/5 > **Cody** | *26 August 2024* | Photography | Recommendation rating: 10.0/10 > > **Pros**: It's super lightweight compared to Jira. The customizability is nearly infinite but easy to manage and understand. The import tool is very handy to retain historic information from other systems like Jira. They include a Confluence competitor without additional charges. Youtrack doesn't nickel and dime their customers like other solutions. It's truly a great value if you're willing to switch. > > **Cons**: The permission structure of Youtrack is really hard to get right. Trying to assign the right permission to various teams and projects involves a lot of trial and error. > > We use Youtrack to keep track of the development of our software applications. To help consolidate our documentation we also rely on their equivalent of Confluence. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/23783/youtrack?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/23783/youtrack) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data