--- description: Review of SelfCommunity Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SelfCommunity | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [SelfCommunity](/software/239294/selfcommunity) # SelfCommunity Canonical: https://www.softwareadvice.com.au/software/239294/selfcommunity Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/239294/selfcommunity?page=2) > SelfCommunity is a native, no-code, high-performance and scalable cloud community creation and management platform suitable for Brands, Companies and Associations that need a dedicated and protected environment in which it is possible to Continuously and promptly communicate information, conveying it with advanced tools to precise target audiences. Allow and encourage the production/use of content and the relationship between users, in order to improve their level of loyalty and involvement. Offer an environment that is simple and intuitive to use. Extract value through the possession and management of data generated intentionally and proactively (zero-party data) generated by users. > > Verdict: Rated **4.8/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 12 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Quentral - **Location**: Milano, Italy - **Founded**: 2019 ## Commercial Context - **Starting Price**: EUR 60.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Professional: €800 per month for up to 10,000 users. Enterprise: Includes all features, Android \& iOS app, enterprise SLA, high performances infrastructure, platform personalizations, custom developments, and software integrations. Contact SelfCommunity for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Italian - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland and 35 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Campaign Management - Chat/Messaging - Churn Management - Commenting/Notes - Communication Management - Contact Database - Content Creation - Content Management - Customer Database - Customer Experience Management - Customer History - Customer Portal - Customer Segmentation - Customisable Branding ## Integrations (17 total) - Auth0 - Cloudflare - Datadog - GTM - Google Ads - Google Calendar - Google Workspace - Linkedin Email Extractor - MailUp - Mailchimp - Mailjet - PayPal - SAMLink Processor - Stripe - Twitter/X ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software) ## Related Categories - [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software) - [Customer Experience Software](https://www.softwareadvice.com.au/directory/4574/customer-experience/software) - [Community Software](https://www.softwareadvice.com.au/directory/4515/community/software) ## Alternatives 1. 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Furthermore the product pages can be enriched by the direct storytelling of the producers and made dynamic and "alive" by the participation of the customers, who feel more engaged. > > **Cons**: It would be very advantageous to have, among the marketing tools, an even more extensive version of email marketing analytics (eg. open-ratio, CTR, etc.) allowing us to save on the external marketing automation service costs. > > Thanks to this Social Networking technology integrated in an Headless Ecommerce, we can gain an extension and greater liveliness of the Zero Party Data available thanks to data analysis coming from users spontaneous actions, such as lifestyles attribution and social networking activities. ----- ### "SelfCommunity enable us to grow a proprietary Brand Community" — 5.0/5 > **Gastone** | *18 June 2021* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Customization and ready to use Social Network based features. The platform let us to personalize every aspect of our Brand Community: from look\&feel to content and user management rules, from community features to communication and promotion tools. It has also powerful audience clustering tool that helped us in shaping the structure of the Brand Community at best. > > **Cons**: It would be useful to enable, per every single user with the Admin and Editor role, push notifications for their Posts. I know they will implement it soon. > > It fit very well with our overall digital strategy and enable us to apply a segmentation strategy and personalize community content and features accordingly. Onboarding was easy to roll out, team roles were quickly organized and activated. We were basically effective from day one. ----- ### "Comprehensive and modular solution for any requirement" — 4.0/5 > **Verified Reviewer** | *4 June 2021* | Libraries | Recommendation rating: 8.0/10 > > **Pros**: The platform, while giving a comprehensive set of out-of-the-box functionalities, has resulted very modular in allowing the integration within other ecosystems. While providing a front-end layer of their own, the solution has shown itself to be perfectly suitable for operating also as a headless platform. > > **Cons**: Even though the platform allows for the inclusion/integration of any kind of external tool managing video content, I think that amplifying the own platform'stools of handling the upload and fruition of video content would be key for the future. ----- ### "Excellent experience and worth buying" — 5.0/5 > **Francesco Valerio** | *1 August 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and implementation, possibility to take advantage of a free trial, uniqueness and customization of the platform, direct and exclusive access to the marketing data collected. > > **Cons**: I have no cons to report. The usage and implementation was pretty quick and easy and the assistance was a great help when I needed it. > > Very useful both when creating and managing a new community. Very intuitive to use and totally customizable for your scope or goal. It was easy to implement and customize, the free trial allows you to test the final experience. The assistance was always punctual and precise. ----- ### "A platform that is helping our company develop customer focused strategies" — 5.0/5 > **Verified Reviewer** | *27 July 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: - Powerful social analytics capabilities- Ease of building and managing an online community- Marketing tools that help us enhance our marketing strategies- Interesting member management features complete with the ability to assign a variety of user roles > > **Cons**: So far, nothing at all in particular. I will if necessary update the review in the future. > > I must say that SelfCommunity is an outstanding Platform that offered a wide array of benefits for our company. On a more specific note, I found the Social Analytics system provided by SelfCommunity to be incredibly comprehensive and customizable. It offers in-depth analyses of community engagement and user activity, allowing us to make data-driven decisions to enhance our marketing strategies. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/239294/selfcommunity?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/239294/selfcommunity) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data