--- description: Review of ServiceTrade Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ServiceTrade | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [HVAC Software](/directory/1552/hvac/software) > [ServiceTrade](/software/239395/servicetrade) # ServiceTrade Canonical: https://www.softwareadvice.com.au/software/239395/servicetrade Page: 1 / 15\ Next: [Next page](https://www.softwareadvice.com.au/software/239395/servicetrade?page=2) > ServiceTrade is a field service management (FSM) solution tailored for commercial service contractors that streamlines operations, enhances field performance and boosts sales and client retention. Key features include scheduling, dispatching and customer management. It offers a mobile application for field technicians to access service history, checklists and reports. The platform also offers a sales CRM to manage the sales funnel and create proposals. ServiceTrade focuses on visibility and control, providing business reporting and accounting integrations. It enhances client communication through proactive online interactions and uses Smart AI to automate sales processes. ServiceTrade also manages assets and invoices. > > Verdict: Rated **4.6/5** by 339 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 339 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTrade - **Location**: Durham, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Automated Scheduling - Automatic Backup - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - CRM - Calendar Management - Checklists - Client Portal - Compliance Management - Contact Database - Contract/License Management - Contractor Database ## Integrations (15 total) - Acumatica Cloud ERP - ComputerEase - FOUNDATION - Google Calendar - Microsoft Excel - NetSuite - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sage 100 - Sage 300 - Sage Accounting - Sage Intacct - WordPress - Zapier ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [HVAC Software](https://www.softwareadvice.com.au/directory/1552/hvac/software) ## Related Categories - [HVAC Software](https://www.softwareadvice.com.au/directory/1552/hvac/software) - [Service Dispatch Software](https://www.softwareadvice.com.au/directory/411/service-dispatch/software) - [Work Order Software](https://www.softwareadvice.com.au/directory/500/work-order/software) - [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software) - [Electrical Contractor Software](https://www.softwareadvice.com.au/directory/3965/electrical-contractor/software) ## Alternatives 1. [FieldPulse](https://www.softwareadvice.com.au/software/109782/fieldpulse) — 4.6/5 (411 reviews) 2. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 3. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5058 reviews) 4. [Fieldd](https://www.softwareadvice.com.au/software/101498/fieldd) — 5.0/5 (140 reviews) 5. [BuildOps](https://www.softwareadvice.com.au/software/426830/buildops) — 4.5/5 (151 reviews) ## Reviews ### "Great scheduling Tool\!" — 4.0/5 > **Darlena** | *24 January 2025* | Construction | Recommendation rating: 9.0/10 > > **Pros**: The ease of using the system. Being able to see the technician in real time, their location and on site and off site times. Quoting is also made simple thru Service Trade as well. > > **Cons**: That it can lag at times, and that you cannot access the email from the pop up. > > It's a great experience. I love trying new apps and this is a great tool for our business. ----- ### "From Frustration to Adoration" — 5.0/5 > **Kenneth** | *7 July 2025* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: ServiceTrade is continually improving and has become an extremely user-friendly platform. They have listened to their customers and made a great product. > > **Cons**: Absolutely hated server and system updates during working hours. There is nothing worse than being stranded at a customer for an extra half hour on a Friday because someone decided to roll out an update. I believe this has been corrected now. > > The first 4 years, I absolutely hated it. The last 3 years, I would recommend it to everyone. A complete 180. ServiceTrade has continually improved to be an industry leader and have some truly incredible employees that actually care about getting it right. ----- ### "Service Trade is Fantastic" — 5.0/5 > **Andrew** | *27 March 2025* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: The organization of orders, quotes and scheduling. > > **Cons**: Inspection Manager seems to be getting worse the more we use it. Between logging deficiencies twice. The Kitchen suppression form has no comment box. If something fails you have to enter a deficiency. We get multiple deficiencies in ST because the form asks the same question multiple times > > Service Trade is wonderful. It has increased our efficiency and transparency tremendously. ----- ### "ST for the Win\!" — 5.0/5 > **Kenny** | *29 April 2025* | Public Safety | Recommendation rating: 10.0/10 > > **Pros**: I am an account manager and job estimator. I live in Service Trade. Easy to access our entire customer base, service history, and quote history whether at my PC, or from my phone. > > **Cons**: I wish the web dashboard on my phone was made more for a phone or tablet, rather than being the same as the dashboard from my PC. An app for the backend dashboard/database would be amazing. > > It has changed the game for us and has enabled us to go completely paper free. Accessing past history is so much easier now rather than digging through files and old emails. ----- ### "Great software" — 4.0/5 > **Chris** | *28 February 2025* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Asset tracking and quick books integration > > **Cons**: No basic inventory or po system. You can not text customer from service trade or send service links > > Great platform and the mobile app is easy to use ----- Page: 1 / 15\ Next: [Next page](https://www.softwareadvice.com.au/software/239395/servicetrade?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/239395/servicetrade) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data