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description: Review of TrialKit Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: TrialKit | Reviews, Pricing & Demos - SoftwareAdvice AU
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# TrialKit

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> TrialKit, developed by Crucial Data Solutions, is a unified eClinical platform designed to simplify how clinical trials are designed, executed, and analyzed. Built for sponsors, CROs, and research sites, TrialKit brings together the core systems required to run modern studies into a single, flexible environment, eliminating the need for multiple disconnected tools.&#10;&#10;The platform supports the full study lifecycle, from startup through closeout, with capabilities including electronic data capture (EDC), ePRO/eCOA, eConsent, randomization and trial supply management (RTSM), medical coding, imaging, eTMF, and direct data capture (eSource). TrialKit is designed to accommodate studies of any size, complexity, or therapeutic area, making it equally effective for emerging sponsors and large, multi-study portfolios.&#10;&#10;A key advantage of TrialKit is its configurability. With an intuitive drag-and-drop study builder, research teams can design and deploy regulatory-compliant studies quickly without requiring extensive programming or external support. This enables faster study startup while maintaining full control over workflows, edit checks, and data structures.&#10;&#10;TrialKit is accessible via both web and native mobile applications, allowing sites, sponsors, and participants to securely collect and review data in real time from virtually anywhere. This flexibility supports traditional, hybrid, and fully decentralized trial models while improving engagement and data quality across all stakeholders.&#10;&#10;Embedded within the platform is TrialKit AI, recognized with the 2024 SCDM Innovation Award for Health Technology Solutions. Powered by proprietary intelligence (Floyd), TrialKit AI supports protocol design/ingestion, study design, study build, simulation, validation, and advanced analysis. These capabilities allow teams to evaluate study design decisions, identify risks earlier, and generate deeper insights from both internal and external datasets without relying on separate tools.&#10;&#10;By centralizing data collection, management, and analysis within one platform, TrialKit reduces operational complexity, minimizes manual processes, and improves overall study efficiency. Its scalable architecture and flexible pricing model support organizations as they grow, while maintaining a strong foundation in data integrity, compliance, and performance.&#10;&#10;TrialKit is trusted by research teams globally for its balance of functionality, affordability, and support, providing a practical, modern solution for managing today’s increasingly complex clinical trials.
> 
> Verdict: Rated **4.5/5** by 35 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 35 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Crucial Data Solutions
- **Location**: Reno, US
- **Founded**: 2010

## Commercial Context

- **Pricing Details**: Please contact Crucial Data Solutions to learn more about subscription options for TrialKit.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Dutch, English, French, German, Greek, Italian, Japanese, Norwegian, Polish, Russian, Spanish, Swedish, Ukrainian
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United States

## Features

- 21 CFR Part 11 Compliance
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Trail
- CRF Tracking
- Clinical Study Management
- Compliance Management
- Configurable Workflow
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Capture and Transfer

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Electronic Data Capture Software](https://www.softwareadvice.com.au/directory/4632/electronic-data-capture/software)

## Related Categories

- [Electronic Data Capture Software](https://www.softwareadvice.com.au/directory/4632/electronic-data-capture/software)
- [Clinical Trial Management Software](https://www.softwareadvice.com.au/directory/4623/clinical-trial-management/software)

## Alternatives

1. [Greenlight Guru Clinical](https://www.softwareadvice.com.au/software/211822/smart-trial) — 4.4/5 (72 reviews)
2. [Jotform](https://www.softwareadvice.com.au/software/433821/jotform) — 4.7/5 (2904 reviews)
3. [Viedoc](https://www.softwareadvice.com.au/software/365099/viedoc) — 4.4/5 (95 reviews)
4. [Castor EDC](https://www.softwareadvice.com.au/software/109506/castor-edc) — 4.7/5 (204 reviews)
5. [Scrapfly](https://www.softwareadvice.com.au/software/253895/scrapfly) — 4.9/5 (237 reviews)

## Reviews

### "Medical Device Start-up Experience with TrialKit" — 5.0/5

> **Mindy** | *16 December 2024* | Medical Devices | Recommendation rating: 9.0/10
> 
> **Pros**: The team at Crucial Data Solutions had great customer service. They were promptly and consistently available to provide direct support during our build and throughout the study.
> 
> **Cons**: I used TrialKit before TrialKit AI became available. At the time, some of the reporting functionality was cumbersome, making it more difficult to capture key performance metrics for our trial. I look forward to trying the AI tools as we plan for our next study.
> 
> Wonderful\! I would gladly recommend it to colleagues.

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### "Crucial Clinical Study Database review" — 4.0/5

> **Sarah** | *18 June 2020* | Medical Devices | Recommendation rating: 8.0/10
> 
> **Pros**: The process of working with the Crucial team was and continues to be seamless.  It was easy to obtain/access the software.  Our database developers used the software to create a database for a large, global clinical registry and the Crucial team has been very supportive of both the initial set-up as well as multiple updates to the database that have occurred along the way.  We have been able to integrate the platform easily within our clinical processes and customer service has been exceptional.
> 
> **Cons**: Future development opportunities exist around reporting and metric-tracking.  Specifically, improving capabilities for clinical trial metrics and auto-generated reports.  Much of the current reporting requires that a user first exports the data followed by analysis and report generation through additional tools such as excel.  While this is technically functional, it would be fantastic to have more common reports available in the software that would allow you to view key information within your data at the click of your mouse.   For example, additional standard/customizable reports that contain aggregate data, summary information from your data, some data sorting capabilities, and tracking of metrics commonly used within a clinical trial stetting (e.g., monitoring metrics such as query aging, etc.) would make it even easier and faster to oversee any given clinical study.
> 
> Our business needed a cost-effective, easy-to-use solution that could support data capture for a complex, large-scale, global, medical device registry.  Data collection would be significant in amount with varying types of information required.  In addition, we anticipated that multiple database updates would be implemented in order to refine data collection and the system has demonstrated an ability to accommodate these needs.  While the reporting and metric capabilities do provide some opportunities for future improvements within the software, we can still get to the information.  Overall, our experience has been very positive and we would consider this platform for future studies without hesitation.

-----

### "Full of Bad, Buggy Programming" — 1.0/5

> **Craig** | *3 October 2019* | Research | Recommendation rating: 0.0/10
> 
> **Pros**: At first I believed Clinical Studio was rather flexible and had lots of functionality. Unfortunately, the more I've used it, the more I've discovered that it is full of undocumented limitations (such as certain Conditional Logic types not working with certain Field types, for no clear reason) as well as hollow functionality (such as a button to copy and paste Conditional Logic from one Field to another Field in the TrialKit, though the button doesn't actually work).
> 
> **Cons**: The fact that most of the bugs and problems that I've run into with Clinical Studio are not new, yet are still not fixed, is infuriating. Often, when I contact support they tell me that they've seen the issue I'm describing in the past, and suggest a work-around for it. This "solution" only addresses the symptom, not the underlying problem (bugs in the developers' programming), and does nothing to prevent the issue from happening to myself or someone else in the future.
> 
> Dealing with Clinical Studio and, by extension, the support staff has been a lesson in abject frustration. It is one of the most bug-filled, poorly written programs I have ever had to deal with. At this point though, I have poured hundreds of hours and thousands of dollars into setting up our data management within Clinical Studio, so it's essentially too late to switch to a competing EDC. No doubt many users are in a similar position to my own, allowing Clinical Studio to offer such a sub-par product with little to no repercussions.

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### "This EDC is awesome\!" — 4.0/5

> **Stephanie** | *20 May 2020* | Medical Devices | Recommendation rating: 10.0/10
> 
> **Pros**: The product is very user-friendly and intuitive with simple icon legends and a detailed, informative help desk.  It has the ability to be flexible with many aspects of different types of studies, and has a wide range of reporting features as well as audit reports. The automatic notifications, editable home page, and simple upload/export features are great. After the customization, during the initial study build, it was implemented and integrated seamlessly into our workflow.
> 
> **Cons**: There are a few small suggestions, such as developing the task of adding users to sites into a multi-select type option, instead of one by one. Read-only access to the payment manager would also be helpful. Batched email notifications regarding queries or review items, instead of an email per query, would be a nice feature too.
> 
> The company is benefiting greatly from the features we were able to include or exclude based on our specific study. Our clients also seem pleased with the system, as the majority of our previous studies were managed using paper forms. The switch from paper CRFs to utilizing this EDC has been wonderful\!&#10;Lastly, while it might only be notable for myself, I'd like to mention that I've grown personally through the set-up/customization/study build process in terms of gaining helpful, basic programming knowledge.

-----

### "GREAT Tool for Web Based, Mobile, and Wearable Clinical Trial Data\!" — 5.0/5

> **Jerry** | *15 November 2017* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Clinical Studio and TrialKit have helped FUEL Studios, Inc. provide even more great tools for our clients. The feature we like most about this platform is the native ability to run on Smartphones, Tablets, and Wearables as an App. It creates a fast and intuitive experience for sponsors, clinicians, and patients. The user interface is modern, and fun for users to use from any location. The Clinical Studio support team has been great to work with too\! They have always supported our team in numerous ways, and eagerly receive our suggestions for software improvements. Good people. We're thrilled to have this platform as one of the solutions we can offer to our clients\!
> 
> **Cons**: Though this platform has the ability to create reports and easily pull data, we're hoping to see the complexity of these features grow. For example, creating graphical reports or reports with calculations. We're also hoping we could easily query all study and system data to find specific situations. In the times when we need more, it is very easy to export data to work with outside reporting tools. Or, ask the support team for further information\!
> 
> We've been able to tap into the world of mobile and wearable technology in clinical research\!

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/239899/trialkit)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/clinical-trial-management/trialkit-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/239899/trialkit> |
| en-GB | <https://www.softwareadvice.co.uk/software/239899/trialkit> |
| en-IE | <https://www.softwareadvice.ie/software/239899/trialkit> |
| en-NZ | <https://www.softwareadvice.co.nz/software/239899/trialkit> |

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