--- description: Review of Klarna Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Klarna | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Headless eCommerce Platforms](/directory/4080/headless/software) > [Klarna](/software/240087/klarna) # Klarna Canonical: https://www.softwareadvice.com.au/software/240087/klarna Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/240087/klarna?page=2) > Klarna is a payment processing platform, which helps businesses streamline customers' checkout experiences using on-site messages, marketing banners and more. It messaging widget enables retailers to display offered payment methods based on item prices and shopping basket's size. Using Klarna, organizations can accept payments via bank transfers or cards and customize on-site messages' text font and color. The mobile application helps shoppers report returns, communicate with customer service agents, track deliveries, recieve alerts about price drop across saved items, access deals or discounts and more. Additionally, the platform automatically fills shipping or billing details for returning customers. Klarna integrates with various third-party systems such as BigCommerce, Ayden and Aurora Commerce, among others. Pricing is available on request and support is extended via knowledge base, documentation, live chat and phone. > > Verdict: Rated **3.7/5** by 100 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 100 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Klarna ## Commercial Context - **Pricing Details**: Contact Klarna directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, Sweden, United Arab Emirates, United Kingdom, United States ## Features - Credit Card Processing - Customisable Branding - Data Security - Debit/Credit Card Processing - Electronic Payments - Mobile Access - Mobile Payments - Multi-Channel Marketing - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Options - Reporting/Analytics - Third-Party Integrations ## Support Options - FAQs/Forum - Knowledge Base - 24/7 (Live rep) ## Category - [Headless eCommerce Platforms](https://www.softwareadvice.com.au/directory/4080/headless/software) ## Related Categories - [Headless eCommerce Platforms](https://www.softwareadvice.com.au/directory/4080/headless/software) - [eCommerce Software](https://www.softwareadvice.com.au/directory/4340/ecommerce/software) - [B2B eCommerce Platform Software](https://www.softwareadvice.com.au/directory/4328/b2b-ecommerce-platform/software) - [Subscription Management Software](https://www.softwareadvice.com.au/directory/3792/subscription-management/software) - [Shopping Cart Software](https://www.softwareadvice.com.au/directory/3953/shopping-cart/software) ## Alternatives 1. 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There are no phone numbers or chat systems to get human prompt response to issues that might appear. > > My experience with Klarna has been good most of the time, and I find it a pretty convenient way for customers to pay. Notwithstanding, I found some issues to get refunds. ----- ### "Klarna is Great" — 5.0/5 > **Robert** | *27 October 2025* | Recreational Facilities & Services | Recommendation rating: 10.0/10 > > **Pros**: I like that you can use Klarna almost as a credit card, if you need to purchase something and don’t want to pay in full you can choose a payment plan to help suite your finances, it is very easy to use it explains everything right on screen, the payment processing is quick and easy process, you can subscribe to get a hard copy of the Klarna card where you can use as a debit or kind of like a credit card, you can plan a purchase and use the card at any store that it’s accepted it took me a couple minutes to learn how this app works, and customer support is great I haven’t really had any problems since using the app, the advertising they do to help you purchase from company’s that support the app is great they offer cash back and some discounts also \& they offer to reschedule a payment if you can’t make it at the selected date this is a great app i haven’t had a problem yet, 10/10 service > > **Cons**: There’s not many cons I really experienced on this app yet it all seems reasonable and a very helpful tool to use to balance out finances for big purchases > > My overall experience with Klarna is great it has helped me purchase things on a budget with the option to choose payment dates to help fit my finances ----- ### "ADVISE TO STAY AWAY-TO AVOID STRESS" — 1.0/5 > **Julie** | *8 April 2025* | Transportation/Trucking/Railroad | Recommendation rating: 0.0/10 > > **Pros**: Nothing it was overall stressful experience. > > **Cons**: Worst app ever. They will punish you for an app that you trying to purchase from, having a glitch, then they put your purchase power down and make you pay more upfront, instead of 4 equal payments. Even though, you have never had issues making payments, and shop with them a lot, they don't care. They don't value their customers or their satisfaction at all. Customer service is useless, sorry but they are, always overseas representatives, who can do absolutely nothing to help you with your issues. Asked to speak to a manager over a month ago, and still have not heard back. Tried purchasing from Walmart, Walmart has a your message saying the time of delivery alot was taken, so it forced me to go back and checkout again. They charged my card twice, I got my money back though from Walmart, Walmart is great, but Klarna now is punishing me, put my purchase power down and makes me pay almost 3/4 of the amount of purchase upfront. Kind of defeats the purpose of the Klarna app doesn't it. So Walmart was having a glitch on their app, and Klarna is punishing me for it. Will never use this stupid app again, will pay what I owe and then never use them again. This is not worth the stress. > > Horrible customer service is useless and there pretty much is no customer service. They will just keep repeating that it's computer generated. ----- ### "Great product" — 5.0/5 > **Hannah** | *21 January 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Klarna is a great way to shop securely and space out payments\! It is easy to use and I have never had any issues with it\! > > **Cons**: Klarna is problem free\! I never experience issues using it and I would recommend it over all other products like it. > > My overall experience with Klarna has been great\! It makes me feel secure when shopping and I love how easy it is to use\! ----- ### "My review for Klarna" — 5.0/5 > **Ajshanique** | *25 July 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Just like Afterpay, Klarna has been such an amazing payment service. I love it\! It allows you to break your order total up into smaller payments, that you can pay over time. > > **Cons**: Klarna, though it is super cool. Is not offered everywhere you may shop. But that's okay, because chances are, you will find it offered at a store you do like to shop at. > > Overall, I love using Klarna, especially when you see something that you need or just have to have. Klarna allows you to get what you want, when you want it and pay for it over time at your convenience. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/240087/klarna?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/240087/klarna) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data