--- description: Review of LiveSession Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: LiveSession | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Website Optimisation Tools](/directory/4680/website-optimization/software) > [LiveSession](/software/240473/livesession) # LiveSession Canonical: https://www.softwareadvice.com.au/software/240473/livesession Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/240473/livesession?page=2) > LiveSession redefines product analytics for all types of teams. Offering essential tools you can expect from leading analytics providers, now available to everyone. – whether experienced product teams or those new to data-driven approach. With the simple UI designed to deliver speed without sacrificing depth. It helps your whole organization make better product decisions and build a better product. And LiveSession offers you the smoothest blend of quantitative data and qualitative. HOW? - You can expect best in class session recordings. - They are accessible from our dead simple metrics and dashboards, - Armed with advanced segmentation including custom events and custom properties. - You can improve conversions with the funnels and understand users who didn’t convert. - Understand user navigation and popular areas with heatmaps. And the best part? Everyone gets access to product data while you evangelize product approach to new departments. > > Verdict: Rated **4.6/5** by 28 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 28 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: LiveSession - **Location**: Wroc¿aw, Poland - **Founded**: 2018 ## Commercial Context - **Starting Price**: USD 65.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free: 1k sessions - $0 Basic: 5k - 15k sessions - from $54 Pro: 10k - 150k sessions - from $83 - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, India, Ireland, Israel, Italy, Japan, Liechtenstein, Malta, Mexico and 17 more ## Features - Ad hoc Analysis - Alerts/Notifications - Campaign Analytics - Campaign Management - Conversion Tracking - Customer Segmentation - Customizable Reports - Dashboard - Data Visualization - Engagement Tracking - Funnel Analysis - Heatmaps - Multiple Site Management - Pageview Tracking - Predictive Analytics - Product Data Management - Qualitative Comparative Analysis - Real-Time Analytics - Real-Time Reporting - Referral Tracking ## Integrations (12 total) - BigCommerce - Crisp - Drift - Google Analytics 360 - Help Scout - Intercom - LiveChat - Olark - Segment - Shopify - Wix - WordPress ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Website Optimisation Tools](https://www.softwareadvice.com.au/directory/4680/website-optimization/software) ## Related Categories - [Website Optimisation Tools](https://www.softwareadvice.com.au/directory/4680/website-optimization/software) - [Heatmap Software](https://www.softwareadvice.com.au/directory/4234/heatmap/software) - [Qualitative Data Analysis Software](https://www.softwareadvice.com.au/directory/4695/qualitative-data-analysis/software) - [Web Analytics Tools](https://www.softwareadvice.com.au/directory/4142/web-analytics/software) - [Product Analytics Tools](https://www.softwareadvice.com.au/directory/4437/product-analytics/software) ## Alternatives 1. [Lucky Orange](https://www.softwareadvice.com.au/software/324513/lucky-orange) — 4.7/5 (260 reviews) 2. [Smartlook](https://www.softwareadvice.com.au/software/172537/smartlook) — 4.7/5 (136 reviews) 3. [Fullstory](https://www.softwareadvice.com.au/software/75267/fullstory) — 4.6/5 (67 reviews) 4. [Hotjar](https://www.softwareadvice.com.au/software/136486/hotjar) — 4.6/5 (539 reviews) 5. [Microsoft Clarity](https://www.softwareadvice.com.au/software/402208/microsoft-clarity) — 4.8/5 (56 reviews) ## Reviews ### "Best Product in its Category" — 5.0/5 > **Wojciech** | *31 January 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I love that kind of software where I can set everything up and running in 2-3 minutes. The recordings are amazing, I can segment my users in many ways and pass their parameters. The dashboard is simple to navigate and has a lot of features to analyze and help better understand my users. I can find any bugs on my website and app when they happen. Without LiveSession I wouldn't be able to repeat the user path to find some bugs reported by users. > > **Cons**: I've been using this app for over 4 months and haven't seen anything I could be disappointed with. > > It is definitely the best product for session recording, heatmaps, user/visitor analytics. I have been using 6 different apps before and finally found the one that has all the features I need. ----- ### "Best choice I made" — 5.0/5 > **Verified Reviewer** | *19 November 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It contains all the features that its competence plus personal support. > > **Cons**: The technical documentation is not as extense as other tools. It can be compensated by asking directly to the developers which does the trick. The only offer data retention of 1mo and 3mo. It would be great to be able to have a year of data retention (paying for it of course). > > It works easily since the beginning and anytime we face a problem we get great and super fast support from them. ----- ### "Good enough for most scenarios" — 3.0/5 > **Bartosz** | *19 November 2019* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: I really like the clean and modern interface. It makes searching through the features very convenient and looking at it while working is a pure pleasure. There is plenty of information visible even on the list of sessions – not only while watching one. It makes searching easier and I'm no longer wasting time playing every session on the list while looking for the one I need at the time. > > **Cons**: The thing that is a real deal breaker for me with this software is lack of possibility to watch the session live. It's really important to track users activities live while trying to help them with their issues. In Customer Support it's a much needed feature that is unfortunately not available (at least for now). > > It's been really good. It helped me track user activities and analyze their behavior in our app. I value it for its simplicity and getting job done. ----- ### "Solid base of core feature, fluid use 👌" — 5.0/5 > **Gauthier** | *13 November 2020* | Research | Recommendation rating: 8.0/10 > > **Pros**: - ease of use - significative dashboard (vs fullstory I used for long) - personal/team segment > > **Cons**: - waiting for a true integration with Segment (Fullstory stays better on it, i think) - had a mid experience with support facing and reporting bug after 30mn of paid plan :/ > > very fluid, very frictionless entirely legit in the game vs players like fullstory or hotjar (used both) easy to use for non-tech and support team working on BtoB saas =\> ultimate documentation for issue/bug reporting \& experience smoothing ----- ### "The best way to get unbiased UX insights" — 5.0/5 > **Verified Reviewer** | *10 August 2019* | Design | Recommendation rating: 8.0/10 > > **Pros**: One of the hardest parts of designing great user experiences is obtaining unbiased user tests. With LiveSession this can be achieved incredibly easily (and anonymously), allowing you to see how people interact with your site. This then informs your design decisions moving forward to make a more usable site. They also have auto-detection for things like 'rage clicks' and other UX issues. > > **Cons**: It can be a little technical to set up, so you have to know what you're doing, but once it's set up there's not much else you need to do. > > LiveSession was a great find for us. We have since added it as an option for clients to test their UX after site launch, something we previously couldn't do. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/240473/livesession?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/240473/livesession) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data