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description: Review of Payload Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Payload | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Headless CMS Platforms](/directory/4122/headlesscms/software) > [Payload](/software/240514/payload-cms)

# Payload

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> Payload is an open-source content management system built with React, GraphQL, and TypeScript. It caters to developers and agencies building websites and applications. It has a GraphQL API and REST API to retrieve and rewrite content on a unified platform. &#10;&#10;Payload can be deployed on any infrastructure that supports Node.js, such as AWS, GCP, and Azure. The tool lets the open-source community and the team provide support to customers through GitHub.
> 
> Verdict: Rated **4.9/5** by 48 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 48 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Payload CMS

## Commercial Context

- **Starting Price**: USD 35.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Burmese, Chinese, Croatian, Czech, Dutch, English, French, German, Hungarian, Italian, Japanese, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 34 more

## Features

- A/B Testing
- API
- Access Controls/Permissions
- Approval Process Control
- Asset Lifecycle Management
- Categorisation/Grouping
- Collaboration Tools
- Configurable Workflow
- Content Library
- Content Management
- Content Publishing Options
- Customisable Forms
- Customizable Templates
- De-Coupled Front & Back Ends
- Document Management
- Drag & Drop
- Filtering
- For Developers
- For Marketers
- Full Text Search

## Integrations (6 total)

- Algolia
- Datadog
- HubSpot CRM
- Okta
- Stripe
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Headless CMS Platforms](https://www.softwareadvice.com.au/directory/4122/headlesscms/software)

## Related Categories

- [Headless CMS Platforms](https://www.softwareadvice.com.au/directory/4122/headlesscms/software)
- [Headless eCommerce Platforms](https://www.softwareadvice.com.au/directory/4080/headless/software)
- [Web Content Management System](https://www.softwareadvice.com.au/directory/4471/web-content-management/software)

## Alternatives

1. [Kontent.ai](https://www.softwareadvice.com.au/software/113019/kontico-kontent) — 4.5/5 (52 reviews)
2. [Strapi](https://www.softwareadvice.com.au/software/81621/strapi) — 4.6/5 (66 reviews)
3. [Agility CMS](https://www.softwareadvice.com.au/software/68770/agilitycms) — 4.4/5 (48 reviews)
4. [Contentful](https://www.softwareadvice.com.au/software/68698/contentful) — 4.5/5 (63 reviews)
5. [CoreMedia Experience Platform](https://www.softwareadvice.com.au/software/390592/CoreMedia-Experience-Platform) — 4.4/5 (22 reviews)

## Reviews

### "One of the best if not the best CMS I ever used." — 5.0/5

> **Adam** | *31 July 2023* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: I tried many CMSes but non of them were as good as Payload. It's developer-friendly, very customizable, easy to understand and oh my god, it looks incredible\! Really loved using it and I won't stop using it in the nearest future for sure\!
> 
> **Cons**: What I don't like about Payload is that not so many people know about it and I think it is a mistake.

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### "Payload - The best application framework on the market" — 5.0/5

> **Mark** | *15 August 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Developer experience, speed of development, and ease of extendability
> 
> **Cons**: Bundle size can be quite large for small scale projects
> 
> Been using Payload since summer 2022. The platform can be used as a CMS, or as an application framework. You can turn Payload into anything, either a rapid prototyping framework, or a content management hub

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### "Hands down the best modern CMS" — 4.0/5

> **Seth** | *6 January 2022* | Food Production | Recommendation rating: 9.0/10
> 
> **Pros**: Lightweight, robust, feature rich, extremely extensible. IMO the best modern CMS.
> 
> **Cons**: Doesn't have enough traction in the community at the moment, and still missing some features that I'd love to see.

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### "The Headless CMS every Dev has been waiting for" — 5.0/5

> **Jennifer** | *31 May 2023* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Payload CMS was a total gamechanger for my development experience. I have been researching a Headless CMS that is easy to customize and extend for over a year until I stumbled upon Payload. From the get go the documentation was very extensive, getting a hang on it was very easy and now the process of creating a CMS that is fit to the customers need is done in a fracture of the time. Easy WordPress replacement. Also the response times within the Community are very fast if you have questions and the founders are always there for a chat and take recommondations thoughtfully
> 
> **Cons**: While extension of the UI is possible, a layout builder with Drag and Drop features (eg. as a Plugin) would be great.
> 
> Overall it will be my go-to backend for any kind of software.

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### "Amazing experience with Payload CMS\!" — 5.0/5

> **Lou** | *17 May 2023* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: Payload is all we can want in terms of balance between developer experience and editor experience. The backend is extremely easily extendable, the administration panel UI is clean and easy to use. We love the tool and we truly believe this is the future of open-source CMSs.
> 
> **Cons**: At the moment the CMS is only limited to MongoDB databases but we know the team at Payload is hard working on a Postgres adapter that will ceil the deal for us. It might even not be the case anymore when you read this review.
> 
> Payload CMS makes a clear cut between the developer side and setup of the different fields and entries and the editor experience. It feels extremely nice to share the stack we work with between the frontend and the backend.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/240514/payload-cms)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/cms/payload-cms-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/240514/payload-cms> |
| en-GB | <https://www.softwareadvice.co.uk/software/240514/payload-cms> |
| en-IE | <https://www.softwareadvice.ie/software/240514/payload-cms> |
| en-NZ | <https://www.softwareadvice.co.nz/software/240514/payload-cms> |

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