--- description: Review of LogicMonitor Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: LogicMonitor | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Observability Tools](/directory/4534/observability/software) > [LogicMonitor](/software/240623/logicmonitor) # LogicMonitor Canonical: https://www.softwareadvice.com.au/software/240623/logicmonitor Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/240623/logicmonitor?page=2) > LogicMonitor’s SaaS-based observability and IT operations data collaboration platform helps ITOps, developers, MSPs and business leaders gain visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly monitors everything from networks to applications to the cloud, empowering companies to focus less on troubleshooting and more on innovation. Bridge the gap between tech, teams, and IT with powerful real-time dashboards, network device configurations, full data center visibility, network scanning, and flexible alerting and reporting. > > Verdict: Rated **4.6/5** by 119 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 119 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: LogicMonitor - **Founded**: 2008 ## Commercial Context - **Starting Price**: USD 3.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: One platform, endless possibilities. LogicMonitor is a unified observability platform that includes fully-automated monitoring of infrastructure, cloud, containers, networks, servers, databases, storage, and website uptime. Log analysis and application performance monitoring are available as additional services for even more insights. Contact LogicMonitor directly for more pricing information or a 14-day free trial. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Netherlands, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Anomaly Detection - Availability Testing - Bandwidth Monitoring - Baseline Manager - CPU Monitoring - Capacity Analytics - Capacity Management - Configuration Management - Cost Management - Credential Management - Customisable Branding - Customisable Dashboard - Customizable Reports - Dashboard ## Integrations (6 total) - Autotask PSA - ConnectWise PSA - PagerDuty - ServiceNow - Slack - Twilio ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Observability Tools](https://www.softwareadvice.com.au/directory/4534/observability/software) ## Related Categories - [Observability Tools](https://www.softwareadvice.com.au/directory/4534/observability/software) - [IT Management Software](https://www.softwareadvice.com.au/directory/4563/it-management/software) - [Cloud Management Software](https://www.softwareadvice.com.au/directory/4676/cloud-management/software) - [Application Performance Management Tools](https://www.softwareadvice.com.au/directory/4140/application-performance-management/software) - [Website Monitoring Software](https://www.softwareadvice.com.au/directory/4550/website-monitoring/software) ## Alternatives 1. [Google Cloud](https://www.softwareadvice.com.au/software/172144/google-cloud-platform) — 4.7/5 (2262 reviews) 2. [Datadog](https://www.softwareadvice.com.au/software/101405/datadog) — 4.6/5 (357 reviews) 3. [Site24x7](https://www.softwareadvice.com.au/software/360425/site24x7) — 4.7/5 (344 reviews) 4. [Zapier](https://www.softwareadvice.com.au/software/163639/zapier) — 4.7/5 (3043 reviews) 5. [Amazon CloudWatch](https://www.softwareadvice.com.au/software/390574/amazon-cloudwatch) — 4.5/5 (91 reviews) ## Reviews ### "LogicMonitor is a great choice\!" — 5.0/5 > **Robert** | *3 February 2016* | Computer Software > > **Pros**: Many of them mentioned above. > > **Cons**: Not many, but the response time for requesting new device/vendor recognition could improve. > > When we approached our monitoring project, we evaluated a number of different solutions. We'd been using Solarwinds for several years and we simply felt that it wasn't the right product for us. That isn't to say that Solarwinds isn't a good product\! We used it significantly over the years but we needed something that fit us as an overwhelmed and understaffed IT Team better. We are a small company of about 250 employees and 5 offices across the US and many remote employees around the world. When we came upon LogicMonitor, it was clear that this was a different product and company. They were incredibly helpful during our evaluation and even allowed us to extend our trial period for longer than I am comfortable specifying (more embarrassing to me that our eval took so long). There are many factors that led us to choose LogicMonitor, but some of the biggest are: - Ease of Use: "Out of the box", they recognize and monitor so much of what we use, including the smaller vendors. If they don't recognize something, it is a fairly simple process to request that they add it to their software. Needless to say, this saves us a ton of time\! In addition to recognizing the devices, they automatically add a set of monitors that they feel are the most important, but also give you the ability to easily disable what you aren't interested in or add additional monitors if they don't support something you wish to monitor. - SaaS: We knew we wanted something that could provide both internal and external monitoring, AND be available for our technicians, wherever they were. The lone drawback to their model is the number of internal servers required to monitor everything we wish to. For our main office, we needed to deploy a second server to complement the first because we were monitoring so much stuff. A very small price to pay for the ease of use and administration for the platform. - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. Logicmonitor only charges you 1 license to monitor the switch and you can have (I believe) an unlimited number of monitored items within that switch. For a smaller company like ours, cost is definitely a large factor and LogicMonitor was definitely a leader in this category. There are a lot of other factors that I could go into, but I'd rather not write a novel. Suffice to say that if you are in the market for a new monitoring solution, I HIGHLY recommend that you look into LogicMonitor. I'm confident that you will come away impressed and they will immediately become one of your top choices to implement\! ----- ### "Great Operational Monitoring Platofrm" — 5.0/5 > **Philip** | *15 May 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: LogicMonitor is an easy to use operational monitoring platform. We were able to quickly deploy it across our entire envirorment. > > **Cons**: There are a few quickrs to the LogicMonitor UI. The alerts tab for the past few years has a different UI than the rest of the product. It's not a huge deal but at some point Logic needs to address that. > > We've had a wonderful experience with LogicMonitor overall. Easy to setup and use, provides timely alerts and good monitoring data overall. It supports all of the devices we need it to and their support is great. ----- ### "LogicMonitor is a game-changer for monitoring our IT infrastructure." — 3.0/5 > **Pedro** | *26 September 2024* | Consumer Electronics | Recommendation rating: 7.0/10 > > **Pros**: The customizable dashboards and automatic alerting are real time-savers. > > **Cons**: The interface could be more intuitive and user-friendly. ----- ### "One of the best Monitoring Tool" — 4.0/5 > **vinay kumar reddy** | *18 May 2023* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: Overall features are good especially the grouping and alert ruling features are good > > **Cons**: Sometimes it get slow in the portal. It should have an application rathet than web app > > All are good the overall features are good ----- ### "An overall great product" — 5.0/5 > **Todd** | *18 May 2023* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: I like that we have very good visibility into what our servers are doing at all times. The alerting is quick and lets us know when something is wrong. I also like the formatting of the alert emails and the fact that you can reply with certain language to take action on the alert, right from your email\! > > **Cons**: I was trying to monitor the event viewers and alert when it sees a specific event. So far, we've been having troubles with the collector being able to get those metrics without timing out.Also, the log viewer is extremely complex and not intuitive. > > Overall, I love the product. It's much better than what we had before and gives us historical data, so we can see what happened during an outage. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/240623/logicmonitor?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/240623/logicmonitor) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data