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About Ecosystems
Ecosystems is the leading software-as-a-service (SaaS) platform for collaborative customer value management. From sales to customer success, providers leverage Ecosystems to quantify and align with customers on the business value being delivered. Through AI-driven analytics and integrations like Salesforce, Microsoft Dynamics, Gainsight, and HubSpot, individual value conversations are transformed into a centralized cloud asset for improved decisions throughout the organization. Check out our website to learn how leading companies such as Google Cloud, Palo Alto Networks, and ServiceNow use Ecosystems.
Ecosystems pricing
Ecosystems does not have a free version but does offer a free trial. Ecosystems paid version starts at USD 0.01.
Starting Price:
USD 0.01
Free Version:
No
Free trial:
Yes
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Ecosystems Reviews
Feature rating
5 reviews of 44
View all reviews
Patrick
- Industry: Legal Services
- Company size: 1,001–5,000 Employees
- Used for 2+ years
-
Review Source
5
Reviewed on 28/01/2019
VMO review
Pros
The VMO tool provides an overall picture of how MPS is working for my customer. It is a time saver for the ADM having Ecosystems take the data and format it in to the VMO tool for not only the customer but for HP to see where to guide the customer in to making decisions.
Cons
The VMO tool need a help Icon that explains the how to use each slide and what the slide is trying to say. Examples of the value of the VMP tool. This tool is great, however unless you know where to look for the results it can be overwhelming.
Response from Ecosystems
Hi Patrick,
Thank you so much for taking the time to leave us a review! We are happy to hear that our VMO platform saves you and your customer time in formatting the data to help make more informed decisions. Thank you for your helpful suggestion on adding a help icon as we are always looking for ways to make a more seamless experience. Please feel free to reach out to us at [email protected] and we'd be happy to take you on a guided tour with examples of the value of the VMO. Thanks again!
Replied 06/02/2019
Steven
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used for 2+ years
-
Review Source
4
Reviewed on 28/01/2019
VMO Review
My customers always enjoy the way we can sum up the financials, compare usage, and make recommendations on ways to be more efficient and save them money.
Pros
The UI has been improved quite a bit the last year and no longer feels as clunky or frustrating as it used to be. I like that I am able to add my own custom charts and graphs. VMO is able to collate a significant amount of data in one place and professionally present it in a streamlined way.
Cons
It's tough to say. I had been irritated in the past with how we had to update a slide and click save, but recent updates have dramatically reduced that. I don't have any complaints, really.
Response from Ecosystems
Hi Steven,
Thank you so much for taking the time to leave us a review! We are happy to hear that you have a better experience since we've updated our UI. We are always looking for ways to improve so please feel free to reach out to us at [email protected] with any other feedback or questions. Thanks again!
Replied 06/02/2019
Wanda
- Industry: Computer Hardware
- Company size: 10,000+ Employees
- Used for 2+ years
-
Review Source
4
Reviewed on 20/05/2019
VMO Review
I've used VMO several times to close opportunities. When a customer sees how VMO can help them understand their current environment and help them determine future business decisions based on use today is invaluable.
Pros
VMO helps the customer really understand how devices are being used in their environment taking all the guess work out of the analysis. It's ability to help build a business case based on actual data collected is great!
Cons
I do not have any Cons at this time, the software and support are excellent.
Response from Ecosystems
Hi Wanda,
Thank you so much for taking the time to leave us a review! We are happy to hear that our platform has helped you create strong, data-driven business cases for your customer to have a better analysis. We are always looking for ways to improve and we are curious about why you rated our ease of use, overall quality, and likelihood to recommend lower. Please feel free to let us know what we can do better for you to have a better experience. You can email us at [email protected]. Thanks again!
Replied 21/05/2019
Robert N
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used for 2+ years
-
Review Source
5
Reviewed on 28/01/2019
VMO overview
My customers are not big on monthly or quarterly reports. But they do like the ability to go in and review on their schedule.
Pros
The software is not difficult to use and is easy to learn. The biggest plus is that it allows the customer to see their current practices and model possible savings by making changes in their print behavior.
Cons
It can sometimes be a little hard to figure out until you've done it a few times. Sometimes the icons didn't make sense to me. But once you've used it a few times, you understand it much better.
Response from Ecosystems
Hi Robert,
Thank you so much for taking the time to leave us a review! We are glad to hear that your customer is able to easily use our software platform for current practices and model possible cost savings. We are always looking for ways to improve your user experience. Please feel free to reach out to us at [email protected] for any additional feedback or support. Thanks again!
Replied 29/01/2019
Joni
- Industry: Printing
- Company size: 10,000+ Employees
- Used for 2+ years
-
Review Source
4
Reviewed on 08/07/2019
VMO Review for Managed Print Services Strategic Business Reviews
The VMO offers an innovative way to present strategic views of a customer's business, while at the same time sections to show the 'state of the business' data important to my customers. I appreciate the Value Consultants with whom I work to craft the Business Reviews for my customers.
Pros
The platform is an innovative way to present business relevant data regarding customer priorities in their print environment. The VMO continues to innovate so that the platform provides insights into the customer business components of their print environment.
Cons
The platform is restrictive in some ways regarding presentation of data sets and trends in the Insights and Innovations section. Some information is presented in Excel spreadsheet format, which is inconsistent and varies from the more innovative and standardized views data is presented throughout the platform.
Response from Ecosystems
Hi Joni,
Thank you so much for taking the time to leave us a review! We are happy to hear that you find our platform to be an innovative way to present relevant data and strategic views of your customer's business. We are always looking for ways to make your experience as seamless as possible. Please feel free to reach out to your value consultant or our team at [email protected] to let us know how we can make your presentation of data sets and trends less restrictive. Thanks again!
Replied 15/07/2019
