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description: Review of Botpress Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Botpress | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Botpress

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> Botpress is a conversational AI platform, which enables businesses in education, financial services and other sectors to create chatbots. Administrators can validate user inputs using custom variables and configure role-based access permissions for team members. &#10;&#10;Key features of Botpress include single sign-on (SSO), drag-and-drop interface, conversation analysis and digital workspaces. It helps organizations embed chatbots into web pages and utilize a centralized dashboard to gain insights into engagement metrics. Additionally, the system leverages natural-language understanding (NLU) technology to create conversational solutions for customers and teams.&#10;&#10;Botpress integrates with multiple third-party systems such as Slack, Telegram and more. It is available for free or on request and support is extended via forums, video tutorials, documentation, FAQs and other online measures.
> 
> Verdict: Rated **4.5/5** by 37 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 37 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Botpress
- **Location**: Quebec, Canada
- **Founded**: 2018

## Commercial Context

- **Starting Price**: CAD 0.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Pay-as-you-go pricing. Start for free and customize your subscription plan as your usage grows.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: Arabic, English, French, Japanese, Spanish
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- AI/Machine Learning
- Chatbot
- Code-free Development
- Contextual Guidance
- Data Visualization
- Employee Recognition Software
- For Developers
- Intent Recognition
- Live Chat
- Machine Learning
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Process/Workflow Automation
- Pulse Surveys
- Reporting/Analytics
- Virtual Personal Assistant (VPA)

## Integrations (5 total)

- Meta for Business
- Microsoft Teams
- Okta
- Slack
- Telegram

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)
- [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software)
- [Employee Engagement Software](https://www.softwareadvice.com.au/directory/3397/employee-engagement/software)

## Alternatives

1. [Fathom](https://www.softwareadvice.com.au/software/423207/fathom) — 5.0/5 (807 reviews)
2. [UChat](https://www.softwareadvice.com.au/software/335425/uchat) — 4.9/5 (73 reviews)
3. [Denser AI](https://www.softwareadvice.com.au/software/442914/denser-ai) — 5.0/5 (31 reviews)
4. [Botsonic](https://www.softwareadvice.com.au/software/436579/botsonic) — 4.8/5 (79 reviews)
5. [Mindset AI](https://www.softwareadvice.com.au/software/525825/Mindset-AI) — 4.9/5 (15 reviews)

## Reviews

### "A great tool for creating custom Ai chatbots with ease" — 4.0/5

> **Wisdom** | *30 October 2025* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: I really like how flexible and user-friendly it is, especially for non-technical users. The visual flow builder makes it easy to design chatbots without deep coding skills
> 
> **Cons**: Sometimes it takes time to get used to the interface, and setting up advanced Features can be a bit technical for beginners
> 
> Overall, I had a great experience, building a chatbot for the very first time, despite not being technically inclined

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### "Excellent product and very user-friendly" — 5.0/5

> **Jean-Francois** | *22 May 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: After evaluating multiple options, we found Botpress to be the ideal solution. This tool stands out for its user-friendliness, ease of use, and efficiency. The combination of managing conversation flows with pre-configured cards and AI provides effective control and remarkable flexibility. Moreover, the integration with GPT is highly impressive and seamlessly incorporated into the tool.&#10;&#10;In addition, the support for learning the tool is robust. The available documentation, active Discord channel for inquiries and discussions, and comprehensive YouTube training channel together create a well-designed ecosystem around the tool.
> 
> **Cons**: While the documentation is accessible and easy to consult, there are areas for improvement, such as the inclusion of default values for certain configurations or variables. Our tests helped us identify these, but the search in the documentation did not.

-----

### "Increase the 5$ limit" — 4.0/5

> **Boneficious** | *6 March 2026* | Logistics & Supply Chain | Recommendation rating: 7.0/10
> 
> **Pros**: It's User Interface is really designed to accommodate even those that are new to vibe coding .it allows continued improvement
> 
> **Cons**: The small free tier doesn't allow you to do anything of any use. It would be better if the free tier allowed more that 500 messages and events
> 
> It's not that bad, everything has its own flaws but I would recommend it to anyone. The Botpress YouTube channel is also great for explaining the User Interface

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### "Amit’s review" — 3.0/5

> **Amit** | *10 April 2020* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of usage &#10;Ui flow design&#10;Nlp processing
> 
> **Cons**: Customization&#10;Add custom widgets  and hooks

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### "A Flexible Chatbot Building Platform" — 5.0/5

> **Kamsi** | *15 February 2024* | Religious Institutions | Recommendation rating: 9.0/10
> 
> **Pros**: I like that Botpress has a low-code interface that makes it easy to create and manage chatbots, with little or no coding skills. I can use the visual flow editor, the built-in templates, and the drag-and-drop widgets to design conversational flows and user interfaces in minutes.
> 
> **Cons**: I dislike that Botpress has a steep learning curve, especially for beginners and non-technical users. The platform has a lot of features and options, which can be overwhelming and confusing at first. I have to spend some time and effort to learn how to use the platform effectively and efficiently.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/240801/botpress)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/hr/botpress-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/240801/botpress> |
| en-GB | <https://www.softwareadvice.co.uk/software/240801/botpress> |
| en-IE | <https://www.softwareadvice.ie/software/240801/botpress> |
| en-NZ | <https://www.softwareadvice.co.nz/software/240801/botpress> |

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