About Synder
Synder pricing
Synder does not have a free version but does offer a free trial. Synder paid version starts at USD 52.00/month.
Alternatives to Synder
Synder Reviews
Feature rating
- Industry: Accounting
- Company size: Self Employed
- Used Monthly for Free Trial
-
Review Source
Great Platform Excellent Customer Service
Great!! I will continue to work with it to perfect my process and make the automation smoother
Pros
I really like the platform. Clean imports. It was refreshing compared to other platforms I have tried. And [SENSITIVE CONTENT HIDDEN], the tech, is just a chat away and super helpful.
Cons
Needs a few features added. Like classes for PayPal
- Industry: Internet
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Synder App - They Do One Thing and Do It Well
It was excellent. We went from a Quickbooks Desktop workflow that included emails/post-its to a fully streamlined, automated workflow. While we could have stayed with Quickbooks Desktop, we shifted to Quickbooks Online with little or no effort on the Synder app.
Pros
Loved the flexibility of the application to act as a conduit for our transactions. Support staff [SENSITIVE CONTENT HIDDEN] were fantastic to help us through testing and onboarding.
They support multiple transactional sources.
Cons
We had some glitches at first and had some display issues using various browsers. The support staff helped to rectify the issues and kept us in the loop throughout the process.
Alternatives Considered
MyWorks SyncReasons for Switching to Synder
For some reason, MyWorks charged extra for Quickbooks Desktop integration (which we were initially shooting for.) Originally, we were using quickbooks for inventory management along with transactional data. We shifted to separate our inventory management to other software an use QB for our ledger alone. At that point, Synder was the obvious choice.- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Too complicated, too time intensive
Time consuming, difficult set up, overly complicated a few seconds ago by dee...com
Having worked with Webgility before (which is very easy, intuitive and has great set-up instructions, but is more expensive) I didn't think setting up Synder would be any big challenge. Boy was I wrong. Maybe if this was a first-time syncing set up you would find it easier to work with but having a previous system in place with an established work-flow, made this extremely difficult. Being a small business owner, wearing many hats, I couldn't spend the amount of time it would take to work your way through this confusing flow. Linking not just channels like Big Commerce and Amazon, but also Payment merchants like Paypal and Authorize.net, meant that I would get duplicate invoices, both subtracting inventory from my accounts on one transaction - one from Big Commerce and one from Authorize.net, etc. It also created multiple clearing accounts in my chart of accounts (which would be workable, but time intensive), and also new expense and income accounts. I should have dropped it during my 15-day trial, but I figured that I just needed to get my head around a different workflow and instead of fighting to make it fit mine, I tried to go with the flow and understand theirs, who knew, maybe it was easier. But reconciling all of these individual clearing accounts (Amazon, Big Commerce, Authorize.net, Paypal) and try to map products and expenses, while trying to keep the syncs going so shipping could continue was a nightmare. And nowhere could I find decent documentation on what different setting meant. The syncs also take forever, compared to Webgility. I would have to go find something else to do each time I tried a sync, even if it was just a few orders to test results. While scrambling to keep it going, figuring that I would eventually get it fixed issue by issue, my 15 days were up and they charged me for the full year. Still I was willing to keep trying, because I also knew there were smart rules that should be able to help me refine issues, once I got a good idea of what my issues were (there were so many I didn’t know where to start with support). I thought the smart rule purchase was a onetime $49.00 fee for ten rules, then found out that it was a monthly subscription fee so the initial $88.00 per month which I had signed up for went to $137.00. I finally just gave up and cancelled within 30 days of my initial download, and they are keeping my entire yearly subscription fee, no prorated refund of any kind. I’ve gone back to Webgility and the set up took 30 minutes. All is good. The price difference is negligible when you consider the extra $49.00 monthly for Synder over there base fee and the hassle. My nightmare is over, they can keep my money, I will tell you to be very careful with this set up. Be sure you have all the time you need to try it and realize how difficult it is and then go to Webgility. Or maybe just save yourself and try Webgility first.
Rating: 5
Pros
At first pricing was more reasonable than other syncing software. But functionality of base package is limited and once you add in monthly subscription to smart rules, pricing is comparative
Cons
Nightmare to set up. Very little documentation of settings. Sync time was mindblowingly slow. Had to find other things to do when syncing even a few sales transaction.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Useful product, great customer service
It's taking a little while to learn, but customer service has been excellent. They're available and helpful by chat, so I've received all the information I've asked about. I've chatted with several people who were helpful. [SENSITIVE CONTENT] was patient and worked hard to answer all my questions.
Pros
It connects sales from multiple platforms to QBO and has the option to roll back the sync, which gives you the chance to fix errors and resync correctly.
Cons
It's somewhat complicated to set up. All products and services must be set up exactly as you want them in POS systems and QBO, so it takes a while to iron out the kinks. Run it in small batches to see how the sync sends information to your P&L.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
The best product for Quickbooks Online
Overall experience with Synder has been great! I would recommend this product to anyone using Quickbooks Online and selling products with Shopify or other supported platforms.
Pros
The software works great, saves me lots of time with completing the sales reconciliations for my clients e-commerce sales deposits (Shopify). The support team is great. [SENSITIVE CONTENT HIDDEN] has helped me with a variety of stuck points and has solved my problems very quickly and taught me how to better use the software along the way.
Cons
The only suggestion I would make is to have a accountant portal developed similar to how QBO and receipt bank have, so that the client files/transaction data is more clearly separate. That being said I run multiple clients and have had zero issues with it.