--- description: Review of Textmagic Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Textmagic | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [SMS Survey Software](/directory/4444/sms-survey/software) > [Textmagic](/software/156769/textmagic) # Textmagic Canonical: https://www.softwareadvice.com.au/software/156769/textmagic Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.com.au/software/156769/textmagic?page=2) > Textmagic is a platform designed for business text messaging and email communication. It enables companies to send SMS and email campaigns while managing conversations across various channels. The platform supports tasks such as marketing, customer support, notifications, and internal communication. Features include mass texting with scheduling, two-way SMS chat, and email campaign management with tracking for message opens and clicks. It offers options for toll-free and 10DLC numbers, as well as the ability to use existing CPaaS provider numbers. A unified inbox allows teams to manage conversations across SMS, email, live chat, and social media channels such as WhatsApp, Facebook, and Instagram. The platform includes tools to help businesses comply with carrier regulations and anti-spam laws, along with automatic opt-out management. Additional features include voice call functionality with custom greetings and call forwarding, as well as contact management tools with dynamic fields for personalization. > > Verdict: Rated **4.6/5** by 260 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 260 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: TextMagic - **Location**: Cambridge, UK - **Founded**: 2001 ## Commercial Context - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Pricing is based on the number or message and destination country. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, Guernsey, Isle of Man, Japan, Jersey, United Kingdom, United States ## Features - 2-Way Messaging - API - Access Controls/Permissions - Alerts/Notifications - Appointment Scheduling - Audience Targeting - Automated Responses - Automated Scheduling - Autoresponders - CRM - Calendar Management - Call Reminders - Campaign Analytics - Campaign Management - Chat/Messaging - Client Database - Confirmations/Reminders - Contact Database - Contact Management - Conversion Tracking ## Integrations (1 total) - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [SMS Survey Software](https://www.softwareadvice.com.au/directory/4444/sms-survey/software) ## Related Categories - [SMS Survey Software](https://www.softwareadvice.com.au/directory/4444/sms-survey/software) - [Marketing Software](https://www.softwareadvice.com.au/directory/4630/marketing/software) - [Appointment Scheduling Software](https://www.softwareadvice.com.au/directory/4731/appointment-scheduling/software) - [SMS Marketing Software](https://www.softwareadvice.com.au/directory/4532/sms-marketing/software) - [Appointment Reminder Software](https://www.softwareadvice.com.au/directory/3557/appointment-reminder/software) ## Alternatives 1. [Carepatron](https://www.softwareadvice.com.au/software/241061/care-patron) — 4.4/5 (853 reviews) 2. [Goldie](https://www.softwareadvice.com.au/software/404201/goldie) — 4.8/5 (1135 reviews) 3. [Vagaro](https://www.softwareadvice.com.au/software/88220/vagaro) — 4.7/5 (3627 reviews) 4. [ClinicSense](https://www.softwareadvice.com.au/software/395056/clinicsense) — 4.8/5 (651 reviews) 5. [GoReminders](https://www.softwareadvice.com.au/software/162679/goreminders) — 4.8/5 (258 reviews) ## Reviews ### "Textmagic Fanatic" — 5.0/5 > **Jillian** | *29 December 2025* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: How convenient it is for our clients. Typically our clients prefer texting over emailing or calling. I also enjoy how user-friendly it is. You don't need instructions for using it; its interface is pretty self-explanatory. I also enjoy that our admin can have their own profile, which makes it easier to see who exactly texted our client. > > **Cons**: It doesn't stay current. Our business needs a page to be as current as possible in regard to communication with our clients. I often find myself refreshing the page to find the message I know we received (Textmagic sends an email when someone texts). Another thing we dislike about Textmagic is if you send a scheduled message to a non-contact, it doesn't show in the main screen chats. You have to try those messages in "All Chats," but they sometimes aren't in there. You have to go to "History" to find those messages, which can be confusing. I do wish the interface would put all chats as the "home screen". > > My overall experience with Textmagic is positive. It's easy to use and effective for sending messages to our clients. It has helped our clients with communicating with us. ----- ### "Great Communication Tool for Small Businesses\!" — 5.0/5 > **Kelly** | *30 September 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The site itself is easy to use and accomplishes everything we need for communicating with our employees. I love how it will mass message everyone and then allow them to respond individually. Additionally, we can create groups of employees to easily communicate with everyone without having to individually add each person. The recordkeeping is great, so we can see the chain of communication for each employee, just like a text messaging log. I also love the option to create templates for messages I send often--great time saver\! The pay-per-use billing option is great, so I can just add a balance and allow it to be deducted from as I use it with the credits never expiring. > > **Cons**: The phone app tends to log you out every time you close the app, so I have to log back in every time, which will require a security code verification. I appreciate the level of security; however, if I had to pick, this is the one negative I have seen with using the product overall. It's just an added step, but it is not a major issue overall. > > Overall, I have not had any issues to note and highly recommend it to employers for employee communication. We are a group of 50+ employees, and it works great for our needs. ----- ### "It just works" — 5.0/5 > **Cătălin** | *14 February 2019* | Internet | Recommendation rating: 10.0/10 > > **Pros**: All I needed was a system that allows me to send a text message by composing a URL (including a phone number and a password). TextMagic does just that and does it well. > > **Cons**: Nothing comes to mind\! Moneywise, there is always room for improvement, but I use the system rarely enough that it doesn't add up to much. > > I use TextMagic to send out notifications when a website goes down. It's dependable and easy to use. ----- ### "Great tool to quickly connect with clients, customers, and users." — 5.0/5 > **Crystal** | *19 January 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I enjoy the ease of use of Textmagic. It works perfectly to send messages to individuals as well as groups. The sidebar menu has an easy-to-read layout and is very easy to navigate. I can quickly glance and select which tab I need from the compose tab, the messenger tab, and more. I can quickly assign chats to other users to help keep them organized as well as pin top conversations, and filter by a number of parameters. Unread messages are designated with a red icon which helps me notice them quickly to reduce my customer response time. > > **Cons**: I don't like that's not available everywhere geographically in the US; it seems their service area may be limited to large cities or certain areas. > > Overall, I am very pleased with the ease of use and user friendly layout of Textmagic. It has helped my team connect with many users on a daily basis with ease. There is no contract needed and you can top up with additional funds when needed. Pricing is very competitive compared to other texting platforms I've used. The user interface is very clean and organized and has a very low learning curve, which helps users get acclimated very quickly. This is super helpful when reaching out to customers and/or a userbase to gain feedback quickly and easily. There is also integrations for WhatsApp and Facebook, however, I have not had the need to utilize those at this time. Textmagic is a great tool to connect easily and quickly with a business' clients, users, and customers in an efficient manner. Highly recommended software. ----- ### "Highly recommended" — 5.0/5 > **Tucker** | *19 December 2024* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: I like the pay as you go feature, the ease of use, the process to get approved was easy and straight forward. The tasks feature is very helpful, as well as list building and contact crm. I am very excited for the new features that are being released as well. > > **Cons**: I wish there were more integrations with other CRM and business software. I know there are some on Make.com, but I have just had some trouble creating automations. > > I have been using Textmagic for 5+ years now. Most other services I have used will start increasing their prices to where it is no longer worth it, or begin to have bugs or issues. Textmagic has always stayed true, and I really appreciate that. I am able to reach out to my clients and contact new leads with ease. ----- Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.com.au/software/156769/textmagic?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/156769/textmagic) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data