--- description: Review of Sendcloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Sendcloud | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Courier Software](/directory/3316/courier/software) > [Sendcloud](/software/241696/sendcloud) # Sendcloud Canonical: https://www.softwareadvice.com.au/software/241696/sendcloud Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/241696/sendcloud?page=2) > Sendcloud is a shipping platform that helps e-commerce businesses streamline operations related to delivery tracking, checkout and order management. The centralized dashboard enables employees to print shipping labels in bulk, define custom rules to automate assigning of shipping methods and create custom workflows in real-time. The platform allows users to automatically generate CN22 forms with shipping labels for customs clearance and print picking and packing slips in real-time. Professionals can use the application to send the estimated delivery time slot and pickup point details to customers via email. Additionally, it allows administrators to personalize the delivery tracking page with a custom logo, colors and a promotional banner. Sendcloud facilitates integration with several third-party e-commerce platforms such as Shopify, Magento, Etsy, WooCommerce, PrestaShop, Lightspeed and more via APIs. The platform is available to users for free and on monthly subscriptions. Support is extended via documentation and other online measures. > > Verdict: Rated **4.0/5** by 96 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 96 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sendcloud - **Founded**: 2012 ## Commercial Context - **Starting Price**: EUR 40.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Sendcloud offers a free trial of 14 days, after which the software is available across four pricing tiers and scales with monthly shipping volume, as outlined below: Essential (1-100 orders): Available for free Small Shop (100-400 orders): €40 per month Large Shop (400-1000 orders): €89 per month Business (1000-2500 orders): €179 per month Enterprise (2500+ orders): Let's talk - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, French, German, Italian, Spanish - **Available Countries**: Austria, Belgium, Curaçao, France, Germany, Italy, Netherlands, Spain, United Kingdom ## Features - API - Activity Dashboard - Alerts/Notifications - Barcode/Ticket Scanning - Customer Database - Customisable Branding - Delivery Tracking - Document Management - Ground Shipping - Label Printing - Labeling - Order Management - Order Tracking - Package Tracking - Parcel Shipping - Price/Margin Management - Real-Time Analytics - Real-Time Data - Reporting & Statistics - Reporting/Analytics ## Integrations (13 total) - Adobe Commerce - BigCommerce - Lightspeed Retail - Online Auction System - PlentyONE - PrestaShop - ShipHero - Shopify - Shopify POS - Shopify Plus - Shopware - Wix - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Courier Software](https://www.softwareadvice.com.au/directory/3316/courier/software) ## Related Categories - [Courier Software](https://www.softwareadvice.com.au/directory/3316/courier/software) - [Logistics Software](https://www.softwareadvice.com.au/directory/406/logistics/software) - [eCommerce Software](https://www.softwareadvice.com.au/directory/4340/ecommerce/software) - [Shipment Tracking Software](https://www.softwareadvice.com.au/directory/4700/shipment-tracking/software) - [Shipping Software](https://www.softwareadvice.com.au/directory/531/shipping/software) ## Alternatives 1. [ShipTime](https://www.softwareadvice.com.au/software/234418/shiptime) — 4.6/5 (500 reviews) 2. [Easyship](https://www.softwareadvice.com.au/software/59194/easyship) — 4.3/5 (276 reviews) 3. [Pirate Ship](https://www.softwareadvice.com.au/software/83265/pirate-ship) — 4.9/5 (1004 reviews) 4. [Freightview](https://www.softwareadvice.com.au/software/6024/freightview) — 4.7/5 (743 reviews) 5. [ShipStation](https://www.softwareadvice.com.au/software/235645/shipstation) — 4.6/5 (953 reviews) ## Reviews ### "Easy and fast\!" — 5.0/5 > **Lloyd** | *2 September 2020* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: user friendly and well integrated. Cheap > > **Cons**: all fine, nothing much to argue differently ----- ### "Sendcloud will save you time & money while keeping it personal" — 5.0/5 > **Ingrid** | *21 June 2021* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: The biggest issue I was having with my business is that we did everything manually. We used an excell sheet to keep track of addresses, names, shipping companies -pricing and we even created a formula to sort them per country. This was time consuming, because after costumers would place an order, we would have to, AGAIN, send a manual email with all the info. Once we had shipped orders, again our minds would have to remember to send the shipment information to each customer. Because of this super antique method, we spent hours and wasted mornings and nights trying to send the purchase and shipping details to our customers. We were exhausted 😞 With sendcloud, not only did we get the most competitive price out there, I also got praise from my customers across Europe since now they have better prices and more "weight freedom" with their shipment (up to 20 kilos keeping the same price). Also, all customers receive a notification once the labels are created. Yes, labels that are made by sendcloud (included in my webshop) I don't have to send manual emails anymore 👏🏻 . And wait, there's more: sendcloud will tell you if our customers have written a wrong address, by typo or just forgottent any detail. It will let you know immediately so we can fix it before shipping. Sendcloud also allows us to print all labels at once, even if they're not from the same provider (e.g PostNL or DHL). My customers are happy, I am happy\! I’m spreading the word now\! 😃 > > **Cons**: I’d like to have an app to use on my phone so I can track all orders with more ease. Once I have shipped all orders, I take a rest and use my phone only, so an APP would be nice. > > \-We saved time efficiency. - we have the best shipping rates. - Finally we can have an organized administration. - integrated to our webshop and can be integrated to other platforms. - sends personalized and detail information to my customers. - gives me peace of mind ----- ### "Good software, Awful delivery of the service they market." — 2.0/5 > **David** | *17 March 2021* | Computer Hardware | Recommendation rating: 2.0/10 > > **Pros**: Software worked well and there were no IT problems > > **Cons**: Disconnection from the courier, denying responsibility for all cases possible. > > Been using Sendcloud for 3 years Been using Sendcloud for 3 years, have been putting recently over 12,000 EUR of shipping fees per month to their company, the service for such customer size is a joke. This service was clearly meant for smaller fish in the sea. I have had issues with pick up reliability since 1.5 years, we have had daily pick ups planned via contract on Monday, Tuesday, Thursday and Friday. We have had to contact them nearly every week, about the fact that DPD is not picking up, and everytime they do their awful process of asking how many packages there are, and they would even sometimes ask if we have a regular pick-up (which used to work for 1.5 years before) where we explain we do Monday to Friday even though we have been contacting them every week. Absolutely crazy. The next best part is that everytime we contact them it is some random in chat that always just does the same thing, ask us the same questions, and then call DPD and then nothing happens anyways. I am sure we have cycled through each live-chat customer supporter that is available at Sendcloud. The more worrying part is that only at a higher monthly fee does one get a personal advisor which makes 0 sense if we are putting such high monthly sums of shipments into the company, for 30 EUR more a month we get a personal contact person but at 10k-ish a month we do not? ----- ### "Very easy to use partner for your shipments" — 4.0/5 > **Conrad** | *24 September 2021* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: It's easy to use and good implementable is the eCommerce software (WooCommerce) > > **Cons**: There are small things, like: when I delete a shipment, sometimes it still comes back in my overview. And it would be easy if you could print directly in Safari > > All my parcels are send with Sendcloud and the customer service is very helpful. ----- ### "Sendcloud is a very smart solution for real small businesses." — 5.0/5 > **Sabine** | *28 September 2021* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: In march 2020 due to Covid Pandemic precautions, in Belgium we could only continue our business if we had a proven ecommerce activity. With lockdown we could not have pickups of orders anymore and had to start sending to customers homes. And there was a suggested tool Sendcloud. I tried it, thought it was really easy to implement and so I started using it within 1 hour of discovering the tool. Very easy to implement and that is what I need . So I loved the fact is was easy and not as hard as brainchurgery. > > **Cons**: There was a minor about it, but it was customer user experience, but I rated the tariffs of the packages too low first so the invoice afterwards was a surprise . > > I can describe the overall experience with Sendcloud as a smart solution for a very small business to be able to act as smart as a very large enterprise . It augmented my competitive base and my customers were all very pleased with the smart and fast way of delivery all over Belgium. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/241696/sendcloud?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/241696/sendcloud) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data