--- description: Review of Softinn PMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Softinn PMS | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Hotel Management Software](/directory/4504/hotel-management/software) > [Softinn PMS](/software/242678/softinn-pms) # Softinn PMS Canonical: https://www.softwareadvice.com.au/software/242678/softinn-pms Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/242678/softinn-pms?page=2) > Softinn PMS is an all-in-one hotel management solution built for hotels with less than 100 rooms. We have integration with the hotel kiosk, and it is API ready. It has the basics you need to operate a hotel - guest folio, housekeeping, shifts, group reservation, reports and channel manager integration. We differentiate by the product user-friendliness and some extras like the hotel kiosk integration, a pre-arrival web check-in system, and an API for you to extend its usage further. > > Verdict: Rated **4.5/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 11 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Softinn - **Location**: Bukit Beruang, Malaysia - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 59.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Check https://mysoftinn.com/pricing for the latest offer. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar (Burma), Philippines, Singapore, Thailand, Timor-Leste, Vietnam ## Features - API - Accounting - Activity Dashboard - Alerts/Notifications - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Built-in Accounting - CRM - Calendar Management - Channel Management - Contact Management - Credit Card Processing - Customer Database - Data Import/Export - Electronic Payments - Email Management - Employee Management ## Integrations (5 total) - Credit Card Terminal - D-EDGE - PayPal - STAAH Channel Manager - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Hotel Management Software](https://www.softwareadvice.com.au/directory/4504/hotel-management/software) ## Related Categories - [Hotel Management Software](https://www.softwareadvice.com.au/directory/4504/hotel-management/software) - [Holiday Rental Management Software](https://www.softwareadvice.com.au/directory/4545/vacation-rental/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.com.au/software/165334/hostaway) — 4.8/5 (1524 reviews) 2. [Hotelizer](https://www.softwareadvice.com.au/software/351162/hotelizer-pms) — 4.9/5 (89 reviews) 3. [eZee Absolute](https://www.softwareadvice.com.au/software/11628/ezee-absolute) — 4.6/5 (405 reviews) 4. [Erbon Hospitality](https://www.softwareadvice.com.au/software/223669/erbon-suite) — 4.8/5 (72 reviews) 5. [Guesty](https://www.softwareadvice.com.au/software/418418/guesty) — 4.4/5 (465 reviews) ## Reviews ### "Really useful but not specialized for Airbnbs users, if not will be perfect." — 4.0/5 > **Liow** | *3 June 2022* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Responsive and friendly customer service, simple UI, Multi-functional yet easy to use, the channel manager function is the best. > > **Cons**: Some features target hoteller instead of homestay management. Less convenient to use on smartphone. Some settings is not friendly for multiple adjustment especially the inventory section. > > No more double bookings with Softin PMS and channel manager\! That's relieved. Overall experience is more targeted on hotellers. ----- ### "PMS" — 5.0/5 > **Cheryn** | *20 October 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: -This software is genuinely new. They have provided the basic software needs for hotelier which is easy for front office officer to use, its pretty straight forward. -Another thing would be the simple website template which is allowing us to have a platform to provide more info to the public \& another channel -Constantly update \& innovate new features of their software > > **Cons**: -I reckon IC reader is relatively important for all hotels. Its a bit inconvenient when front office has to manually input customer's data meanwhile customer has to wait a little longer to check in. -Extraction of sales report is always indicating some errors such as sales is calculated based on "the date of added payment" instead of sales date which make us have to do a double job by creating manual booking sheet in order to check and tally every single booking with Softinn sales report. -Another system error that constantly encounter is each time we edit the comment box in guest reservation page, the room charges will automatically change to ZERO. > > Overall experience is good, I personally find their customer support is pretty excellent. They did more than I expected. Keep up with the good works. ----- ### "pms system" — 3.0/5 > **khoo** | *8 February 2022* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: the PMS system is easy understanding and friendly user. regular training provide for staff many type o f reporting is ready in system for review > > **Cons**: PMS system is for hotel check in and out . not able to record sales from others channel > > overall is ok and user friendly ----- ### "Easy to use software with affordable price" — 5.0/5 > **Ying Shing** | *8 June 2022* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Easy to use, cloud based system, attentive customer service > > **Cons**: Could improve the calendar scrolling and dragging function when it comes to using the system in iPad ----- ### "non" — 5.0/5 > **Peggy** | *28 April 2022* | Retail | Recommendation rating: 7.0/10 > > **Pros**: Easy access reservation for guest details and payment method > > **Cons**: Guest database duplicate , hard to search for guest details . > > easy access , simple ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/242678/softinn-pms?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/242678/softinn-pms) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data