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About AIM
AIM is a secure end-to-end point of sale (POS) business solution that can be used in any retail environment. This retail management solution features customizable menus and screens, inventory management, complete POS activity and customer management, as well as a suite of add-on modules that supports the needs of a variety of specialty retailers.
The AIM base package offers the essential components required to elevate POS operations to the next level. Along with inventory and point of sale features, the software provides end-to-end solutions, including licensing, customer management, scheduling, and labeling tools. The complete POS solutions within AIM allow retailers to funnel multiple transaction methods into one platform, ensuring efficiency and accuracy in daily sales posting.
AIM's inventory management capabilities simplify the process of tracking various inventory types, from serialized items to accessories and package deals. Retailers can optimize inventory levels, reduce costs, and improve cash flow using the software's automated inventory optimization features. The system allows for quick and easy physical inventory counts with handheld store floor data collectors, streamlining inventory management tasks.
Barcode labeling in AIM enables retailers to print customized barcode labels and inventory hang tags for easy access at the point of sale. The software also offers robust customer management features, allowing businesses to maintain a complete customer history, customize marketing campaigns, and personalize loyalty programs. By connecting with customers effectively, retailers can enhance customer engagement and drive sales growth.
Furthermore, AIM's reporting catalog offers over 200 templates to create comprehensive reports on staff performance, inventory, and more. Users can leverage the report wizard to generate customized reports and track sales data efficiently. The software also includes employee management features, enabling businesses to manage hours worked, vacations, sick days, and security permissions effectively. With AIM, retailers can enhance their retail operations and deliver an exceptional customer experience while maximizing their business potential.
The add-on modules, such as rentals, repair and service, purchase orders and lesson and class scheduling, allow retailers to build their own custom solution by selecting and paying only for the features they require. AIM also offers built-in ledger and payables for those that want a fully-integrated accounting system. Retailers seeking a web presence can incorporate Active-e, an e-commerce solution which can help them engage and interact with their online customers.
AIM pricing
AIM does not have a free version and does not offer a free trial. AIM paid version starts at USD 995.00/one-time.
Starting Price:
USD 995.00/one-time
Free Version:
No
Free trial:
No
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AIM Reviews
Feature rating
5 reviews of 200
View all reviews
Verified Reviewer
- Industry: Consumer Services
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 13/03/2018
Its really easy to make reports which is good for this type of software
Pros
I really like how you can easily generate reports, that's important for my business and I believe this software can do the best job of it.
Cons
I don't like that's a little clunky to use, but that should go without saying because this is super complex software we're dealing with here.
Al
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
5
Reviewed on 09/05/2023
AIM Software and POS System for retail sales
Positive! Their customer support is exceptional. Their Tech staff are very knowledgeableand patient. In 45-60 seconds, I can be on a call with an English speaking technical representative who knows the Tri-Tech/AIM system.
Pros
Quickly execute sales, tracking serialized inventory and sales is detailed and quick.
Cons
There are a million features! It was overwhelming in the beginning to decide which ones were going to be essential for our business.
Eric
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
3
Reviewed on 01/09/2022
Overall great value and awesome tech support
Overall I would buy the software again. Great people, knowledge and they absolutely show concern about your business. The software, on a basic level, is easy to learn for new employees. I've seen many positive changes in the last two years and I'm sticking around to see what's next!
Pros
Easy.......... The fact it can communicate by sending auto calls and text to my customers and helping me to stay in touch along the way. We are a repair shop and this has not only saved us tons of time but this feature has made us lots of money$$$. The POS and customization of the screen and tech support. Tech support is absolutely, hands down, some of the best I've ever experienced. They answer the phone and stay with you until you understand. Very nice people who never make you feel stupid. Also love the fact you can so easily access your data. Other software we've had has limited the backend data to you where as AIM absolutely encourages you to use it. I will say.... a new employee can be taught in under 5 minutes how to check out a customer through the POS.
Cons
Inventory management, pricing and the repair shop module all need some help. All usable and functional. They are just some areas that aren't as polished as other software. Also, if you are a company with over a million different SKU's, beware. The software really is slow. I know! FYI, you'll need own EXCEL and have a basic understanding in order to to manage your inventory as AIM just simply does not have the capability to do so.
Reasons for Choosing AIM
Cost and features. Communication with customers and the fact we could update our on price files.Reasons for Switching to AIM
The support and fact these people answer the phone and speak English. Not trying to be ugly, just a simple fact.
Holly
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
5
Reviewed on 17/11/2020
Pleased!
Overall we are very happy with AIM for our business. The tech support is awesome! They are always ready to help and super friendly. I love that they can remote in and show us what to do.
Pros
We have been using the contract module side of AIM for our instrument rental contracts to keep track of monthly payments since the beginning of our business in 2004. We pulled away for a brief stint to try another company and it was a disaster. The instrument rental contracts are the bread and butter of our business. If it fails, we fail. If the customer doesn't feel like they can trust us with their personal info because the system fails, we fail. It's a reflection on us. We came back to AIM in 2019 and went all in with the full point of sale system and we've never looked back. We highly recommend AIM.
Cons
We do wish that there weren't so many steps to follow. Seems like there is a huge learning curve to this program. Once you live it and breath it like it do it's one thing. But my employees tend to make mistakes often because they miss a step.
And for example: having to get out of one frame and into another one for the same customer with a different question about their account is sometimes frustrating.
Also. I really wish that an email went out immediately to my rental contract customers on autopay when their card is declined. The ability is there, as they receive an email immediately when the payment goes through, but not when it declines. This would help our collection dept out tremendously if this option was implemented.
Kellie
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 22/09/2022
Product Review
My overall experience has been great. From the beginning the help to set this program up for our needs was challenging but very successful. Josh, our salesman has been nothing but helpful and informative and always replys quickly and is always checking in. That is very important to us, someone who takes the time to email every so often to check in and make sure everything is going well. If we have a question he always responds quickly.
Pros
The more we use the software the more we learn and love the product. We use this software everyday runnig reports, for our POS, inventory, and much more. We love the button feature to make everyday use easy.
Cons
I find that it is hard to find a credit card company that is compliant with AIM.
Alternatives Considered
QuickBooks DesktopReasons for Choosing AIM
Firearm friendly, customizable to our needs, range compliant.Reasons for Switching to AIM
Again, firearm friendly, customizable to our needs, range compliant, easy to use, and the customer service.Related categories
- Hardware and Building Materials Store POS Software
- Guns and Tactical Gear POS Software
- Retail Management Software
- Sporting Goods POS Software
- Retail Inventory Management Software
- Retail Accounting Software
- Wireless / Cellular POS Software
- Bookstore POS and Inventory Software
- Small Business POS Systems
- eCommerce Software
