Revel Systems

3.7
Overall rating
Reviews

3.7
Overall rating
Reviews

About Revel Systems

Revel is a cloud-based business platform that integrates operations and customer channels with point-of-sale (POS) functionality in a single dashboard. It is suitable for stores and restaurants of all sizes and provides users with a POS system with integrated inventory management, customer management and social media management functionalities. Revel offers a data analytics application that tracks hourly sales, order history, payment summaries, product mix and sales summaries and presents the data in reports and graphs. Other features include managing loyalty programs and gift cards, mobile ordering and barcode support. Business owners can control user access with unique user IDs, passwords and swipe cards. Inventory management tools connect in-store and e-commerce channels to provide real-time inventory data. CRM features let users capture and record customer data and order history. Revel offers support through training videos, live chat and over the phone. Integration with third-party partners like Apple Pay and QuickBooks is also available.
Revel Systems Software - Revel order management
Revel Systems Software - Revel product selection
Revel Systems Software - Revel check-out process
Revel Systems Software - Revel analytics
Revel Systems Software - Revel color-coded tasks
Revel Systems Software - Revel dashboard
Revel Systems video
Revel Systems Software - Revel order management - thumbnail
Revel Systems Software - Revel product selection - thumbnail
Revel Systems Software - Revel check-out process - thumbnail
Revel Systems Software - Revel analytics - thumbnail
Revel Systems Software - Revel color-coded tasks - thumbnail

Revel Systems pricing

Revel Systems does not have a free version but does offer a free trial. Revel Systems paid version starts at USD 99.00/month.

Starting Price:
USD 99.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Revel Systems

Revel Systems Reviews

Feature rating

Value for Money
3.4
Functionality
3.6
Ease of Use
3.7
Customer Support
3.4
5 reviews of 325 View all reviews
Verified Reviewer
  • Industry: Mining & Metals
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
2

5
Reviewed on 02/07/2018

I own a restaurant and we use Revel as our POS.

Pros

I like the view of the menu the most. It allows you to easily select products and add additional items, if you need to.

Cons

The customer service is horrible. If you have any issues with the system, good luck to you and block off at least an hour.

Debra
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 27/06/2023

Revel POS system

Same system used for different areas of our business where we had different POS systems in past. Easier for administration, bookeeping, etc.

Pros

Offers both retail and restaurant versions of software that works for our company, which includes a retail operation (winery & brewery) as well as a separate cafe operation.

Cons

"CRM" customer management is lacking on the management side; purchase reporting only available for periods of 12 months rather than entire history for customer. Reports auto load prior to dates being entered; spend a lot of time waiting for a report to load to then enter actual period wanted for report.Features removed during updates (no longer have receipt option when comping items; for winery/brewery operations we comp out bottles used for tastings on a daily basis and used these receipts routinely, only to have the feature disappear with an update).Quite expensive for our seasonal business; we need several stations during busy months but have to pay quite a bit even when several are not used during slow months.

PHIL
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 10/04/2024

Run for your life

Disgusted by the absolute stupidity abd stubbornness of the software... hopeless

Pros

Nothing, overpriced clunky software with zero customer service.

Cons

Absolute shute software with no service. Rude non responsive no Australian service .. look.elswhere

Julie
  • Industry: Museums & Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
4

4
Reviewed on 23/06/2023

Revel System as Inventory Management

Overall experience is good as we are familiar with the system. Revel support is generally helpful when issues require additional assistance/experience to navigate.

Pros

POS interface is intuitive and easy to use and easy to train staff to use in everyday sales operations.

Cons

Revel backend is confusing until one is familiar with abilities. POS interface can prove confusing for processing returns and exchanges of Merchandise. The sales interface can be clunky for processing larger orders.

Sam
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 23/06/2023

QSR User

Good. Poor experience with ordering replacement equipment.

Pros

Reporting is very convenient. Real time updates. Flexibility with making menu modifications.

Cons

Troubleshooting software issues. The most recent glitch is with trying to order replacement card reader.Going on 3 months and equipment has yet to be delivered.

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